Testimonials

Listed below are some of the comments we have received from past customers.

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Thank you for the unexpected ‘welcome home’ email. It was a lovely surprise to receive your email. It shouldn’t have been surprising though, because every other dealing with FNQ Apartments has been exceptional – and this gesture is no different! When we booked our accommodation, the pictures on the website were stunning and I was hopeful that we would not be disappointed with the ‘real thing’. Well, what we found did not disappoint! From the moment we stepped through the door with our Canadian visitors, we were impressed! Not only with the wonderful views of the beach just a stone’s throw away, but with the apartment too! It was clean, tastefully appointed and luxurious. The thoughtful addition of some essential pantry items just added to our overall satisfaction. The folder of information about things to see and do was a great help to making our holiday exciting and enjoyable and we did use that information to guide us in deciding what activities to participate in. We enjoyed the Kuranda train and sky rail trip, the Aboriginal cultural centre and the mandatory reef cruise, which were all magnificent in their own right, but in no way did any of these activities detract from the simple pleasure of swimming in the warm ocean or the sparkling pool at the apartments! Thank you for your attentive consideration in taking care of all the details leading up to our holiday. Your personal assistance and ‘can-do’ attitude has made us loyal fans of your service and ensured that we will seek your services for our next Queensland holiday! Please feel free to use any of these comments on your feedback page. Yours sincerely Monica
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Julie Thanks for your email. I would love to make some comments. We had a great time in Port Douglas. The weather was lovely and likewise the water. The accommodation, Villa San Michele, was very comfortable and very central to all the facilities, restaurants and more importantly the beach. We walked everywhere particularly to the "Gelati Bar" every night and most afternoons for a cool and pleasing refreshment. We went snorkelling at Low Island on the Wave Dancer and went on a tour up to Cape Tribulation on Down Under Tours. This also included a boat trip of the Daintree River and visiting the discovery centre. We all enjoyed seeing the crocs and walking amongst the tree tops. It was very special! The host / bus driver Shane was great and very informative. The lunch was great; a BBQ in a remote location, amongst the rainforest; awesome! The trip to Low Island was a highlight and a must for everyone. In saying that the Daintree was also a very special place but the kids did enjoy swimming with the turtles and fish more. I also went white water rafting on the Barron River with Foaming Furry. My kids are too young and my wife is pregnant and therefore they did not come. It was great but too short but only because I had such a great time and I did not want it to end. My wife enjoyed the Sunday Markets. Enough said in that department. Coming from a man, I am sure you understand why! I must admit the Marina was very disappointing. Most shops were closed or for lease. When we visited in the middle of the day there was no one around and we vacated out of there pretty quickly and did visit there again unless boarding the Wave Dancer. The Marina needs more work!! All the restaurants / cafés / pubs we ate at where good but obviously some were better than others. I particularly enjoyed the food at Bucci and Billy's We will definitely be back in the future Cheers Tony ________________________________
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Dear Brenda, Please note my comments below. Thanks for all your help in assisting me find reasonably priced, yet a high standard of accommodation. Very happy with our accommodation at the Marlin Cove Resort – the 3 bedroom unit is well designed to accommodate 4 people and allow sufficient privacy. The accommodation at the Nautilus in Port Douglas was spacious and the staff was very friendly and helpful. We took the Skyrail to Kuranda, returning by train. We were fortunate to see three crocodiles while crossing the Barron Gorge (Skyrail). Our visitors from London and Italy were most impressed as it was a first time for them seeing a crocodile in the wild. Visited Hartleys Creek Crocodile Park which was great value. The park is well kept and offers much entertainment – especially Duncan, the snake handler and croc feeder. We also visited Palm Cove, Cairns Central Shopping area. From Port Douglas we took the QuickSilver catamaran to the outer Barrier Reef. Had a wonderful day viewing the reef and fish life as well as a snorkel and submarine trip. The standard of accommodation was very good as also your services. Regards Inez
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Hi Brenda, Overall impressions were this: I thought you were extremely helpful in finding us the place as well as follow up with port a cot info and early check-in. We were also very impressed with the accomodation. The owner at the front desk was very friendly and helpful, and the room very clean and large. We did not participate in any activities as we were there for a wedding. My husband and I have both said that if we were to stay in Port Douglas overnight again, we would go back to Palm Villas and we also told our friends about it. Thanks for everything. Tracy
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Hi Brenda, So sorry for the delay in replying. Just to say that we were extremely satisfied with everything you had informed us of. I think your office and your goodselves were very helpful and had a great knowledge of all over Cairns. Also we found your prices for the hotels you quoted us to be slightly cheaper than off the internet site itself which we normally use. So thankyou for that. We would definitely be happy for you to use these comments on your website. We loved the Mantra, great position, only thing was great pool but too cold to use brrr!! Mind it was end of winter, still could have been more heated. Our apartment on the 3rd floor looked like had been refurbished and very clean. Liked it. We loved Cairns, didn't do much just relaxed and walked all over. Would use your services again or for the Gold Coast if we go there, and would recommend without hesitation to others. Many thanks Moira Ruddy
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Thank you for asking for feedback on my stay at Newport on Maccrossan We had a wonderful stay - no complaints at all. The apartment was great, clean and neat and in good repair as well as the staff were wonderful we are planning to return again next year and will definitely stay at the Newport and would love to have the same apartment Thanks again for all you help Denise and Ron
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Sara, I was extremely impressed with our whole holiday from start to finish you guys made everything easy, we booked with the newport on macrossen it was a nice clean apartment and had everything we needed for our short stay the situation of the apartments was ideal in walking distance to the beach, pubs and the wedding we went up to attend aswell which was just perfect. We didnt participate in any activities but definatly intend on coming back to the area in the future and will certainly book a dive or go to see the reef in all its glory. I have been very pleased with your service and the service provided by your transfer company i will definatly recommened you to my friends and family and will also use you again in the future thank you so much for all your time it made our holiday easy and cheap ... kind regards Christopher
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Hi Brenda, We stayed in a property managed by your company only. We found the service provided by FNQ Appartment and the Boutique Collection excellent. We were very happy with the property, and when talking with friends were very impressed with the competitive pricing offered. My family and I come to FNQ regularly and I will definitely be using your service again. Many thanks,
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We had a lovely (albeit too short) holiday in Cairns. The weather was beautiful and the activities we did were well organised (Green Island half day cruise on the Big Green cat, Reef trip with Ocean Spirit). Our lovely apartment was a perfect base to start everything from and close to restaurants for evening meals. It was a lovely respite from the cold winter we normally have! Transport to and from the apartment was easy to organise (for the airport and a day trip we went on). The apartment was light and spacious and had everything we needed and more! Thankyou for providing lovely central accommodation. Warm regards, Natalie
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We had a lovely (albeit too short) holiday in Cairns. The weather was beautiful and the activities we did were well organised (Green Island half day cruise on the Big Green cat, Reef trip with Ocean Spirit). Our lovely apartment was a perfect base to start everything from and close to restaurants for evening meals. It was a lovely respite from the cold winter we normally have! Transport to and from the apartment was easy to organise (for the airport and a day trip we went on). The apartment was light and spacious and had everything we needed and more! Thankyou for providing lovely central accommodation. Warm regards, Natalie
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Palm Cove is a great place for a break, lovely atmosphere, lots to do or you can be totally happy doing nothing. The activities we did were all enjoyable and easy to arrange I was very satisfied with the service we received, the staff were all very happy to take the time to talk about what we were after and they really looked after us and gave great advice. I would certainly use your service again and recommend to others. It was all very easy to arrange and I was very happy with the standard of accommodation as well as the transfers which were very effcient Coleen
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Hi Sara, We had a lovely time and Sea Temple was probably the best resort in Palm Cove. It was beautiful, and clean. The friendly staff in your office were always helpfull and friendly. We wanted to stay in a nice place that was going to also be cost effective for us. The Barrier Reef has been a place that we have been wanting to travel to for some time but it has always been more expensive than taking an overseas trip. It would be a place that we would love to come again. We were very happy with using your service. Thanking you again. Feriha
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The staff at Waters Edge were most helpful. Anything we asked for was done quickly and without any sign of annoyance. Our apartment was excellent. Far too big for for 2 people but great for entertaining. We would recommend the place to anybody. If and when we return to Cairns we would try to book there. Thanks for organising it. Regards.
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We have a great holiday. The villa's at Paradise links suited us well. Our only comments would be that the internet didn't work and they should supply microwave cookware and a basic washing up liquid / dishwasher tablets. We did find Port Douglas prices quite high in general. We went out to the reef on quicksilver, went jungle surfing at Cape Tribulation, breakfast with the birds, hired a small boat on the inlet, hired a couple of bikes, loved Mossman gorge, enjoyed the beach. Thanks for your help. Jenny
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Hi Sara, The 3 of us were happy with the accomodation - it was nice being "in the garden" so to speak. I imagine the BBQ and pool facilities would get used a lot in summer, making the apartments we had less private and quiet.The staff were very friendly and helpful. I was very happy with your services - good understanding of what we required, and easy to communicate with. The apartments were in the ideal location - easy to walk to the conference venue (the Casino), and lots of places to eat when we got back. In fact, we did heaps of walking as most things were close by. Unfortunately we didn't get time to do any major sight seeing, next time!. I can also recommend the Cairns museum - lots to see. Thanks again for your help, Ingrid
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Hi Sara, We loved, loved, loved our Port Douglas Holiday. The Sea Temple Resort was great. We felt very comfortable and relaxed within this tropical oasis. However we did expect a little better service in the restaurant being in a five star resort. Due to this we chose to dine out at other restaurants in the area. The 3 bedroom swim out apartment was an excellent choice for us as a family, allowing our children the luxury of coming and going from the pool at their leisure, whilst we could relax on the sunlounges off the patio. I can't wait to come back and stay here again. Port Douglas as a destination was fantastic. We swam at the Great Barrier Reef with Quicksilver Cruises. Awesome experience. We took a drive to the Daintree Rainforest Discovery Center, which also was wonderful. As mentioned above we dined out a many local Restaurants which were great each in their own unique way. Macrossan Street offered a variety of shops which we purchased many souvenirs and some indigenous art. Could not have been happier with the service provided by you guys. Everything was organised smoothly and the email updates were great. Check in was easy, and at no time did i need to make a call for assistance regarding anything. We are very greatful that the apartment was offered at rate that we were able to enjoy this magnificant resort that we would otherwise not be able to. We would definately use your services in the future without any hestitation and would have no problem referring your services to family and friends. Wonnie
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Hi Sara Yes we had a lovely week - the apartment was fantastic and their service was outstanding. We did get a bit of a shock at the price of the Skyrail and Green Island crocodile farm etc. We only did those 2 as it was so expensive. We thought Muddys was the most brilliant place and we thank Cairns council for making it so special and FREE!! thanks Sally
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Hi Sara, We had a great time on our holiday in Port Douglas and were grateful for your advise on accommodation in staying at Central Plaza, it was great value for money. The apartments had everything you needed, were clean and quiet, and the pool was excellent where you could always get a banana lounge in the sun. The week we were there, there were mainly families with older teenagers like ourselves, so we didn't have the noise of young children in the early mornings or running around the pool area etc. Our daughters (aged 16 and 18 years) went scuba diving with Poseidon who were fantastic. This is the third company we/they have been out on the reef with. Each snorkling/diving experience has been great but our girls were very impressed with the level of professionalism with Poseidon,especially with our youngest daughter who has Chronic Fatigue Syndrome. She was given the utmost care and the girls had an instructor to themselves instead of the usual 1:4 ratio. To top it off, on the way out to the reef their boat was circled by whales! They said it was the best experience of their lives. As this was our third visit to PD we didn't do any other sightseeing, we just wanted to spend time relaxing by the pool, walks and swims at the beach and eating out. Many thanks once again for organising our accommodation, we would stay there again. You have always been very helpful in giving honest advise. Regards Kath
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Thank you Sara and team. We had a great time, Sue and Mick are lovely hosts at Nautilus and would recommend their holiday apartments. We did not participate in what I call activities, with an 80 and a 4 year old we were limited to drives and walks through various parks and gorges. I was very happy with your service, you found me a range of 3 bedroom apartments in very quick time. Thank you. Regards, Stephen.
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Hi Sara Our holiday in Cairns was great and thank you for helping with the booking of our apartment. The Southern Cross Atrium apartments were just what we required. Far North Queensland is a beautiful part of Australia and at this time of year the weather was perfect! We visited Hartley's Crocodile Park, Paronella Park, Kuranda Markets, Palm Cove and the Casino Atrium Zoo. I would recommend doing them all. Thanks again James
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