Testimonials

Listed below are some of the comments we have received from past customers.

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Hi Brenda, Yes we had a wonderful holiday. A lovely place Port Douglas and it was a pretty quiet town which was good. The accommodation was recommended to us by friends in Alice Springs. The accommodation we had was a very good standard, clean and had everything we needed. The beds were so comfortable; a very good quality. I really appreciate a good night’s sleep and I certainly had no trouble sleeping any night we stayed there. I also appreciated that there were multiple pillows available of different softness levels. My husband has a bad back and has to sleep with 3 or 4 pillows. We were lucky in our 3 bedroom unit, we had 2 TV’s so the kids could watch one and we had the other. We were lucky to have such beautiful weather while we were there, and there was not a fly, or a mossie anywhere! The activities we did were as follows: Drove to Mossman Gorge – the road in is narrow and people were parking on either side, so we had to wait or back up as there were bottle necks and cars pushing to get out as we’re trying to get in. There was a bit of road rage happening. It was on the Easter long weekend, so maybe not a good time to go there. Mossman gorge itself was great and we all enjoyed a lovely swim. We drove to Mareeba and went to the War Museum (Beck’s Museum) there which my husband and son thoroughly enjoyed, and we also went to the Coffee Factory / Chocolate House in Mareeba. It’s great!! Great shopping as well. Didn’t do any crocodile tours, as we are from the territory and have done them before. We drove up to the Daintree village, and we also crossed the Daintree River on the ferry and went to the heritage centre – canopy tower. It was very good, not as much there that I would have thought. and a bit expensive. The whole thing took an hour and that was really taking our time. The audio was extra and with 5 in our family it was another $25 on top of entry fee. The Audio was really worthwhile though. We went to the wildlife place near Port Douglas and had breakfast with the birds. Now that was very good, and I recommend that. We spent a few hours there and the kids really got a lot out of it, and learnt a lot. We also went to Kuranda, up by train and down by sky rail. It was expensive but worth it. I found we should have allowed longer time up there because we spent an hour in the butterfly house, and then we only had 2 hours for lunch and a look around. Kids also swam at 4 mile beach inside the stinger net and they had a ball, spending hours there. The surf café there is very, very good. Delicious food and has a kids playground. We also went to the On the Inlet restaurant and had a lovely feed of seafood and got to see them feed the groper. That was worth it. We also bought prawns directly from a fisherman in the marina and paid $12 / kilo for them, already cooked and they were beautiful. We also bought fresh fish and scallops and cooked them at the unit, from the seafood shop next door to the Mango Jam place. We also went to the markets on Sunday, and kids had fun there. So in 9 days we did a lot and had some down time too. I recommend staying at the driftwood as it is central to shops and beach, and on a quiet end of town. Thanks so much Kathy.
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Hi Brenda, Thankyou for your organisation in the accommodation part of our Port Douglas Holiday. This was a great help when we did not know the area for the family accommodation we required. We our definitely very satisfied with the standards that Sara's report and recommendations from FNQ Apartments offered us. We arranged some of our own activities prior to arriving in Port Douglas as these activities we had contacts for special offers, then a few days into our holiday we accessed our time schedule left and chose other family events. Regards, Shane
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Hi Brenda Just replying to your email re. our holiday. Thanks so much for organising the Tropic Sands. The apartment was just perfect and everything just as we hoped. We will certainly recommend it and you to our friends. We met some nice people staying at the apartments. It is in the best location and was fantastic that we could walk everywhere. The transfers to our from the airport were very good. Prompt and courteous. Many thanks Moya
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Hi Sara, Our holiday was fantastic with the weather clearing just as we arrived. The self contained apartments were very well appointed and we all managed to obtain rooms on the same floor making communication and access so much easier. We could not have asked for more; Ocean views, mountain views, views of the two pools and all within walking distance of Muddies, the lagoon and town centre shops and the Cairns Casino. The prearranged day trips and car hire also worked really well, we had a ball. Thank you. Thanks again for arranging it all and if we can, we’ll definitely be back – there was way too much to see and do in one short week. Corina
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Hello Sara, Our holiday at Angsana in Palm Cove can only be described as-- superb--. Mind you ,distinct from the forecast before we left, the weather was nigh on perfect, which can of course make or break a holiday. The train/skyrail trip to Kuranda was excellent, particularly the cleanliness of both vehicles and the friendliness of all the staff.The town itself is obviously suffering from the lack of tourist support with the renowned market obviously not what it used to be .Hopefully that will soon be a thing of the past. In any case it is well worth the ride up & back. Thank you for getting us on the balloon flight . That was a great experience & oddly enough you don't feel any anxiety of not having an engine & wings! The pilot & support staff were great in the help they gave us, no doubt recognising we were 80 - odd year old boilers & not young chickens any more.!! Highly recommended to anyone. As to your service to us, I am most sincere in giving you 10 out of 10 for the promptness of your responses, your suggestive ideas & the genuine friendliness of that service. In business, no matter what you are marketing, the key to success is to give good service and you do that very well. Trust we can use your service in the future. Kind regards, Arnold
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Hi Sara Wow what a great holiday! Can't get it out of our heads!! Thanks to you everything was fabulous, from the accommodation (at the Lakes Cairns Resort), to the tours organised by you (Green Island, Karunda and the Reef), to the self drive tours we took with the 7 day car hire, which you also arranged for us. Everything went smoothly, including the tours (we were rapped when we found out our reef tour had been upgraded), the transfers were all on time and meant we had no worries getting to and from, our car hire was great which meant we could do and see a lot more in beautiful tropical Nth Queensland, it was so easy to get around. We were also upgraded to a saab :). Every tour we took was incredible. The 10 day package you put together for us was fantastic and very affordable, it certainly was worth every cent compared to what we've taken in the past. Everything was well organised from our day trips to picking up the car and dropping it off. We wasted no days and were able to do everything we wanted. We haven't stopped raving about it and have told all our family and friends about what a great place and time we had. We also raved about how much we did at such a reasonable cost. Will definately be contacting you again to assist us with our next holiday, probably to the Gold Coast, and will pass your details on to our family and friends. Kind Regards Anna
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Hi we really enjoyed our stay with you the apartment was very comfortable and clean. The only things we would like improved was fly screens on windows and a more updated tv as we still like to relax at night whatching tv. Thankyou for your concern . Yours Georgi
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Hello Sara, I must say Cairns is a very good place worthy to visit, tour and live there for some time. And, your service is pretty good as well as the touring experience in Cairns where we enjoyed the best time ever. We went to Green Island and Outer Barrier Reef by cruise, amazingly we took a photo of a small whale when snorkelling, drove to Kuranda rainforest area, and we drove to Palm Cove and Port Douglas as well. Beautiful beaches and very fresh air, I woke up very early in the morning just after a few hours sleep, which I believe the top quality air contributed to that. In a word, this tour to Cairns is very deserving and unforgetable. As to your services, I think you tried to do everything you could. If anything more I could advice, what might be put some chopsticks, table salt and more laundry powder. Here, I also want to say Thank You to you and the team whol helped us to have got such a good time there. Cheers Adam
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Hi Sara, I was very pleased with the holiday and the service given by FNQ Apartments after initial unavailability of the requested Apartments. An alternative was given straight away and additional rooms added when requested. We went to Kuranda, Hartleys Croc farm and then out to the Reef, I would like to make a special mention to the Mantra Trilogy. We ended up extending our stay due the Cyclone Yasi and the service given by all of the staff during this time was the best possible. We were constantly informed of what was happening and the advice and reassurance by the staff was excellent. I would certainly recommend this accommodation to anybody who I know is to visit the area. Thanks Andy
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Hi Brenda/Sara Our holiday was absolutely wonderful and the apartment was really terrific. That was our first visit to Sea Temple and will definitely not be our last! We have been to Port Douglas a couple of times previously so we didn’t participate in any external activities. We have been to the Barrier Reef, Hartley’s Crocodile Farm, the Train & Cable Car voyage as well as a few other tourist attractions on other visits. This was purely a rest and relaxation holiday! The standard of the apartment at Sea Temple was really great. Well appointed, very comfortable and we loved the swim out location. We also put a request for a two bathroom apartment and were really thrilled that we were able to have this. We did have some difficulty with the after hours pass but Chris put a call in to your office and a replacement, as well as an extra blanket, were left in our room very promptly - which was very much appreciated, thank you. All in all, we were thrilled to bits with every aspect of our stay and will definitely be contacting you again for a future visit in the not too distant future. Many thanks & kind regards Leanne
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Hi Sarah Holiday was fantastic and we both had a ball at the activities you organised for us .we went to green island for one full day and Kuranda for another which I would highly recommend to anybody wanting a few full days out . Everything was a breeze , coach transfers all organised , even the bus drivers were all fantastic . I found your service just wonderful as you booked everything personally and even recommended the activities we did. I had no idea how to organise a holiday , transfers or activities as I have never done this before myself Apartment was glorious and well maintained ( I was upgraded to the mantra due to a burst waterpipe ) and I was more than happy with that . I am looking at going to bali in September and am sorry you don’t have this destination available within your service . Thanks again Sarah for all your help 10/10 service !!!!
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Sara, Thanks for a great holiday. Everything was good, The accommodation, the reef trip and the Sky rail, even the weather and it was the wet season. Thanks and Regards Graham
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Hi Sara, Thanks for your email. Yes, we really enjoyed our stay in Cairns and the accommodation you booked for us at the Southern Cross Atrium apartments was outstanding. It was a great apartment and really good value for money. It was in a good location too. We organised our own Reef trip with Reef Encounters which was brilliant. The rail trip to Karunda, and return via cable car, was also great fun. You are very lucky to live in such a great part of the World! Best Regards, Chris
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Hi Brenda, We had a fabulous week. Garrick house was fantastic and Heidi was just lovely. Considering the horrendous weather Q'sland is having we were indeed fortunate to have a clear week. Regards Christine
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Dear Sara, Thank you very much for your assistance with what was a perfect holiday for me and my family. I was supposed to go on the Cruise but did not because of the weather however all in all Palm Cove was perfect for us to retreat after spending the day in the city going around shopping. From Day 1 everything flowed smoothly, with the Transfer that was arranged for us at the airport, which was very helpful as we arrived late and could have been stranded had it not been arranged. The people at the Boutique were very helpful, the Coral Horizons is a safe, secure and perfect apartment, well kept and met all our needs. Could not have asked for a better place, by far the best apartment we have rented. Palm Cove was buzzing with the night life, bought some pizza’s the first night and enjoyed the walks on the beach and the drive to and from the city, the beachfront restaurants and the pristine waters which was calming and refreshing, a good break from the whole year of work capped off wonderfully by that holiday. Thank you so much also for the Cruising Hire Car that you provided, the vehicle was dropped off right on time on the 1st of January 2011, service was friendly and the person delivering the car was very helpful in explaining the terms and use of car. The car was very economical as well and ideal for us. Once again thank you very much for your help. I will definitely call you when we next go on holiday at the end of this year either in Brisbane or from Cairns and then take a road trip up to Brisbane. Regards,
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Hi Sara Apologies for the delay but with the floods and getting back to work haven't had much time for email. My son and I had a fantastic time in Cairns in spite of the poor weather. By far the best experience for us both was diving on the reef with Silverswift. As we're both divers it was amazing and the service and friendliness of the staff on board was excellent - really made the day for us. Patrik and the girls in the office managing our ticketing to Tjapukai and Skytrain couldn't have been more helpful if they tried and our last day trip to the Crocodile Farm certainly completed the holiday. Even though we stayed in the apartment for New Years Eve we had a bird's eye view of both concerts and the fireworks in the Harbour so had a great time and avoided the rain!! The apartment was excellent - as I told Patrik - my son was taking pictures so he could take the ideas from the kitchen and bathrooms for his own place!! I think Harbour Lights is the ideal location - for the trips from the Harbour or simply the fact you're a short walk from the town itself and all amenities - just let me know. Many thanks for all your help and please pass on my thanks to Patrik and the girls in the office. Kind regards Ann and Tom Godfrey
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HI Brenda We were very impressed with Amphora Apartments and your service and flexibility for us was fantastic. I would definately recommend this hotel and your services to friends and family. The apartment was excellent and very clean, it was alot bigger than we imagined. Thanks again, I will be sure to be in touch if we return to North Queensland. Kind regards Bianca
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We couldn't be happier with the services provided by FNQ. Although I had many questions in planning our trip, all staff were prompt to answer and assist in any way possible. In fact, you went above and beyond to ensure we could cook a turkey for Christmas! The weather played havoc with our activities as the tubing trip was cancelled and the day at the reef was cut short. We were disappointed we didn't have better weather as we were looking forward to our day trips. I appreciate the quick response on refunding us. though! The accommodations at the Sea Temple in Palm Cove were amazing and the swim up unit is a must have for all. It made the vacation much more special and I highly recommend a swim up unit to all. I wouldn't hesitate in recommending your company to family and friends travelling to the area. Again, thank you for all your assistance!! Regards, Jan
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Gday Sara, We had a great time thank you! Our apartment at getaway on grafton was immaculate and exactly what we needed, the staff were friendly the good old aussie style and extremely helpful. The car we hired from Europe Car was also immaculate and gave us no trouble, and the staff there were also really friendy and helpful. Reef Experience was awesome, we went out to the reef with them last year and had a great time, which is why we went with them again this year and I daresay we will visit the reef with them again! The crew was excellent, especially a bloke called Pat, who went out of his way to accomidate us and I appreciate the chance to commend him. We had probably the best conditions anyone could hope for out there on that day aswell so we were extremely lucky! We also spent a day up Kuranda where we thouroughly enjoyed the butterfly sanctuary and the bird park(which we have also been to before but wanted to revisit). Also had a got at the cable ski park which was great, and we had a nice relaxing day at Clifton Beach( where i actually lived for a while about 10 years ago). All in all it was another excellent holiday, we plan on visiting again next year and i'll certainly give you a call. thanks again Sara and all the best for chrissy n the new year! kind regards, Tony.
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Hi sara, We had a great relaxing time up in Port Douglas. We do go up every year and I found your website an excellent way of choosing accommodation. Quite frankly you were cheaper than dealing directly with the apartment managers. The accommodation was very good and to our expectations. We hired a car and did our own touring, went to a Mareeba to see coffee works, Kuranda, Cairns, Palm Cove, We also did Flames of the Forest which we enjoyed very much. We hope to be dealing with you in the future. Many Thanks, Mary and Fulvio.
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