Listed below are some of the comments we have received from past customers.
Yes we had a lovely week - the apartment was fantastic and their service was outstanding. We did get a bit of a shock at the price of the Skyrail and Green Island crocodile farm etc. We only did those 2 as it was so expensive. We thought Muddys was the most brilliant place and we thank Cairns council for making it so special and FREE!!
We had a great time on our holiday in Port Douglas and were grateful for your advise on accommodation in staying at Central Plaza, it was great value for money. The apartments had everything you needed, were clean and quiet, and the pool was excellent where you could always get a banana lounge in the sun. The week we were there, there were mainly families with older teenagers like ourselves, so we didn't have the noise of young children in the early mornings or running around the pool area etc.
Our daughters (aged 16 and 18 years) went scuba diving with Poseidon who were fantastic. This is the third company we/they have been out on the reef with. Each snorkling/diving experience has been great but our girls were very impressed with the level of professionalism with Poseidon,especially with our youngest daughter who has Chronic Fatigue Syndrome. She was given the utmost care and the girls had an instructor to themselves instead of the usual 1:4 ratio. To top it off, on the way out to the reef their boat was circled by whales! They said it was the best experience of their lives.
As this was our third visit to PD we didn't do any other sightseeing, we just wanted to spend time relaxing by the pool, walks and swims at the beach and eating out.
Many thanks once again for organising our accommodation, we would stay there again. You have always been very helpful in giving honest advise.
Thank you Sara and team.
We had a great time, Sue and Mick are lovely hosts at Nautilus and would recommend their holiday apartments.
We did not participate in what I call activities, with an 80 and a 4 year old we were limited to drives and walks through various parks and gorges.
I was very happy with your service, you found me a range of 3 bedroom apartments in very quick time.
Our holiday in Cairns was great and thank you for helping with the booking of our apartment. The Southern Cross Atrium apartments were just what we required.
Far North Queensland is a beautiful part of Australia and at this time of year the weather was perfect! We visited Hartley's Crocodile Park, Paronella Park, Kuranda Markets, Palm Cove and the Casino Atrium Zoo. I would recommend doing them all.
Pat & I had a very enjoyable few days in Port Douglas where we attended our nephew’s wedding right by the water with sail boats going by.
What a beautiful setting for the bride & groom.
Our accommodation was four star, a very welcome pool and BBQ area and in close proximity to everything.
Thank you for organising our bus from Cairns airport to Port Douglas.
On departure we had a hire car and did not need this service.
All round we were very satisfied.
My parents had the best time ever, they have been to cairns several times but this time I would say was the best. The apartment was in a top location easy access to anywhere any time, everything they needed was in easy reach.
I would sincerely use you guys again and again.
Thank you for all you time and help.
Great to deal with.
Kindest regards Cindi
Just getting back to you about our holiday in Palm Cove. Have no problem with using this info on your website if desired.
The apartment was excellent - actually more than we expected - spacious, clean and well positioned. We were able to walk to most places. The staff were welcoming and friendly.
However we were in Palm Cove for a 60th birthday party of my brother in law and therefore did not go on any activities.
Our experience with FNQ apartments was excellent and in future this would be our first point of call for accommodation in this area and now that we are aware that accommodation can also be arranged on the Gold Coast we would certainly use the service there.
We look forward to dealing with you guys again.
We enjoyed our week at Treetops. Our studio room was clean, comfortable and spacious and located close to the restaurant and also to the parking area. The tropical pool, paths, bridges and streams amongst rainforest trees and plants was gorgeous. H&R Philip, Perth, WA"
Thanks for your email. I had a wonderful stay in Palm Cove and my accommodation which was booked through you was fantastic at Peppers. I was attending a wedding, and majority of the guests stayed at Peppers.
My original plan was to stay two nights, but with your fantastics rates, I was able to stay four!
The room was perfect and I enjoyed all the resorts facilities, just as the guests that had booked through the resort had.
I would highly recommend your service and will certainly pass on your details to friends traveling to QLD.
I look toward to booking through you in the future.
Our holiday it was great .The accommodation was spacious & very comfortable with great views the only negative were the tv’s thay need an upgrade.
We went to hartleys croc adventures ,sky—rail &out to the reef with ocean spirrit .The kids loved each one &want to go back next year samantha our oldest daughter loved DFO outletts.
Would recomend our holliday to anyone U & your fellow work mates were invaluable in assisting us on our holliday thank U all very much
We were in Port Douglas for a wedding but took the opportunity to stay on for a few days. We didn't stray too far from Port Douglas itself (apart from a quick visit to Mossman Gorge) but didn't need to.
My wife and I both loved it there (we had stayed near Cairns before but had never been to Port Douglas) and will definitely go back there at some stage. The feedback from others there for the wedding was the same.
The accommodation at the Club Tropical Resort suited us perfectly being so close to the wedding (at the St.Mary's Chapel) and the reception (at the Salsa Bar and Grill) and also to the other restaurants and shops. Our children and a number of their friends were also staying there. Our room was good, the facilities were all that we needed, it was quiet despite it's central location and we would definitely stay there again.
All of our guests (100 people) absolutely loved Port Douglas & commented what a great time they had. Many of them did trips to the reef & to the Daintree & just had a great break away.
The accommodation your organised for both us & our immediate family was fantastic. Driftwood was clean, spacious & well located & would certainly stay there again.
Your company's service & in particular the service of Sara was exceptional. Most things went exactly to plan, however it's when things don't go to plan you see how people respond & react.
Sara's response to the issues surrounding my grandparents was fantastic & really highlighted how valuable it is to have a reputable company like FNQ on your side. Sara, within 30mins of taking on this issue, had organised a new place for my grandparents & I can't tell you how important this was given we were trying to organise our wedding for the next day.
I would certainly recommend FNQ to anyone wanting to travel up North & will certainly use your services again.
Thanks again Brenda & Sara for a fantastic holiday.
Gerrit & Sarah
Just giving you guys some feedback regarding our stay in Cairns.
Although it was only for the weekend, we had a great time. The accommodation at Harbour Lights was great - close to everything and great room/view. All staff at Harbour Lights were very helpful. The staff at the information centre ( Cnr Marlin Pde and The Esplanade) were great - they were very helpful and were happy to answer any questions we had.
The 'Reef Experience' day tour to the GBR was great. All staff on the boat were very friendly and helpful. The day was well organised and ran very smoothly.
All in all, we had a fantastic time in Cairns. Will definitely return one day and would be more than happy to recommend anyone stay at Harbour Lights or do the tours that we participated in.
We had a great trip and your company provided us with a worry free holiday in Palm Cove, staying at the Sea Temple.
The accommodation was perfect and the service on arrival was fast and quick. The trip out to the Great Barrier Reef on the Reef Experience was a fun day out and the crew was fabulous.
Thanks again for all your help and we will definitely recommend your company to other friends thinking of going up north.
Just a quick email to let you know we had a fantastic time on our recent visit to Port Douglas. We were really impressed by the apartment at Mandalay - beautiful surrounds, gorgeous balcony and daybed. Very luxurious. And Jacqueline and Raelene were very friendly and helpful with their advice and assistance. My boys (2 and 4) absolutely adored Milo the dog as well and looked forward to seeing him every morning!
I can't say enough about how wonderful the catamaran 'Sailaway' is - we had an amazing day trip out to Low Isles - a lovely, relaxing sail - fabulous snorkelling. The staff onboard were great as well - very informative, friendly and helpful with our young children. Overall, we came away from our holiday feeling like we had done everything we wanted to do! We will definately be back up there as soon as we can! We loved Port Douglas so much, we didn't want to leave.
Thanks for all your help, Sara.
Our holiday was great (especially the weather) accommodation and service at Garrick House was exceptional. We were granted the late check out and it was perfect and at no extra cost, we would certainly stay there again and as we usually come up each year we wont have to look around for somewhere else....We have stayed at Garrick House a few times years ago but it has been updated and the outdoor pool area was fantastic.
We went to the Daintree Village, and we always go on the Lady Douglas and we always enjoy that trip the most and again it didnt disappoint.
We were very happy with FNQ as your emails and booking details were perfect and we would book again through you when we come up.
We had a great time staying at the Island View apartments again. This was our second stay. We found unit 1 so nice a few years ago that we wanted to come back for our 40th wedding anniversary. The units are of such a high standard we decided not to stay anywhere else in case of disappointment. This time we stayed in unit 16 which was even better – higher up so better view, quiet and a gorgeous bathroom as well. We couldn’t really fault it other than say that fly screens could be a good idea as I wanted to open the windows at night but the light attracted too many bugs. Overall though the apartments are great, centrally located and yet very quiet and only across the road from the beach.
We had already done the Quicksilver to the reef, Karanda Sky Rail and a sail to the low isles many years ago which we found fabulous and good value for money. Last time when we stayed we did the Green Island tour which was a great day out. This time we just decided to relax and walk along the beach or sit by the pool. We had dinner at a different Restaurant each night as there are so many to choose from.
FNQ were again good to deal with. Our booking was no problem and even though we were running a little late, your consultant waited for us to get there so he could take us personally to the apartment and settle us in.
All in all a great time, glorious weather and luxurious apartment what more could we ask for?
Cant wait to come up again.
Lin & Geoff
Trito was just as described in the internet. It was nice and very spacious for the 3 of us. We didn't even need to use upstairs. Trito was well equipped with kid friendly items and utensils, which were a hard find among all the holiday properties. A pity that none of the holiday houses in Palm Cove come with heated pool.
Palm Cove was relaxing and was not busy at all. During our stay Plam Cove was very windy due to the geographical location. We bumped in to "Muddy's Place" at the Esplanade in Cairns by accident, and our 2.5 yr loved it. The playground is done up really well, yet there was no reference to this place in any tourist brochures. We ended up driving to Esplanade, Cairns couple of times and it was also less windy in Cairns. The Zoo at Kuranda was great as well.
Bella Baci was the best restaurant,
FNQ had provided us with a superb customer service. They provided prompt reply to the numerous queries we had about the property. The information given to us were accurate and timely. We were especially pleased when Sara even followed up with us after my daughter had an accident during the holiday. And on top of it, FNQ provided a highly competitive rate for our stay. I would recommend FNQ to my friends and family for their holiday accommodation.
We had a great holiday and can't thank you enough for all your assistance. our appartment was simply the best had every thing we required and a fantastic look out over the harbour.
We did several tours starting with sky rail up to karanda and train down, tour out to green island, croc farm, casino dome, and the show at the casino was unreal, the food was great the weather good up til the last day. we only encounter freindly wonderful service from all teh places we went.
Cairns is a wonderful place and for us the tempeture was great. being from tassie with highs of 15dec going to 28-30dec was fantastic.
I will have no hesitation in recomending your company to my family and friends your service and follow up service is second to none. I will certainly be using you again.
once again many thanks
kind regards Julie