Listed below are some of the comments we have received from past customers.
Hi Megan,Our impression of Cairns and its surrounding areas is that it not only has great weather, but it is an interesting and friendly place for the first time visitor. Taking tours out of Cairns was convenient and hassle free. We really appreciated the services you offered as the tours, accommodation and hire vehicle made the holiday complete. Firstly we were told by the car hire firm that we had got a great deal with the hiring of the car, and the price to reduce the excess was the best that they had seen. At Cairns the accommodation was not only comfortable and handy, but the best of the accommodation i.e. eating in their own restaurant, was not realised until the day before we left! Not only was the restaurant reasonably priced but the dining experience was exceptional as well. All the tour operators were very friendly and accommodating. Their knowledge about historical information on Cairns and it's surrounding areas made all the trips very interesting and enjoyable to everyone on board. I am looking forward to a future trip to Cairns to visit the areas that we missed this last trip and experience the Cairns friendliness and great weather again. Kind regardsGail
Dear Megan and Troy apologies for delay in replying. had pc problems. this was my second trip in 5 months. my daughter and I had a wonderful time, this time we got to the reef! next time would love to go to the outer reef. The beauty of the area is quite overwhelming. Island View apartments Palm Cove are just the very best!!! As for FNQ and the service you offer, 2nd to none. The best and most friendly customer service my husband and I have experienced. thank you. many thanks to you both kind regards, Susan
Sanctuary Palm CoveHi SaraThanks for the follow-up ...a) your impressions of your holiday and the activities that you participated in. The holiday and especially the accommodation was the best I have ever stayed in whilst travelling in Australiab) the standards and your satisfaction with our servicesI was really impressed with our quickly who responded to my requests and provided all the details I neededThanks again for helping with a great holiday Regards ClareClare
Hi Sara, Thank you for your email. We had a fantastic time in the Sea Temple Palm Cove and I would definitely recommend your service. All we did was lounge around by the pool and spend quality time asa family. The swim up apartments at the Sea Temple Palm Cove are definitely my favourite as there is minimal effort required to keep the kids happy and at the end of the day we all have a great time relaxing. I have kept your card and if we holiday in north qld any time soon I will be in touch. Sheree
Hi Sara - I loved our holiday in Cairns. The accomodation was exactly right for us - esp. overlooking the esplanade and water. Easy walking to all restaurants and shopping was a plus. Loved the cleanliness of Cairns, architecture and friendliness. I also liked the fact that I did not spend hours on the computer finding accomodation - a phone call to you was all that was needed. Very helpful and informative.Will definitely visit again - in cooler weather.CheersDi
Hi Sarah,Thanks for the welcome home I had a fantastic time didn't do any tours as such as I spent the time with my friends who got married there on the beach. I would love to return, the accommodation was excellent perfect room number 325 if I came back I would love to stay in the same room again.The Seatemple was beautiful we discussed coming back annually for my friends anniversary! I will defiantly recommend FNQ Apartments to all my friends here in the West and do intend on returning. Your service was very friendly and professional. I intend to be doing business with you again in the near future.Kind regardsYvonne
Hi Sara Just a note to say thanks for organising my stay at Sea Temple it was most relaxing! Thanks again for your great customer service at short notice. I have already recommended FNQ apartments to friends!Cheers Jo
Getaways on Grafton CairnsWe had a great time in Cairns. With and infant and a toddler, we didnt venture too far afield. We spent a fair bit of time down at the Lagoon and Muddys playground, which are brilliant for young children (and their parents). We did the Skyrail trip to Kuranda one morning (amazing), and took a drive up to Port Douglas on another (beautiful). A very relaxing and enjoyable time all round, well definitely be back again.We were very satisfied with the services provided by FNQ. Correspondence was always prompt, courteous and helpful. The apartment itself at the Getaways on Grafton was excellent and as described. No complaints, only praise.
Hi SaraWe had a great 10 days in Palm Cove and surrounding area. Palm Cove itself was a perfect location for us and our 2 year old daughter. It is a very peaceful and layed-back place which is perfect when you're wanting to get away form the city life.We spent many days just laying around the pool at our Accommodation (Mantra Amphora - which was excellent by the way!), walking along the beach, and made good use of the many handy restaurants. During our stay we drove ourselves right up to Cape Tribulation where we walked along the pristine beaches and boardwalks. We visited Port Douglas and the Rainforest Habitat Zoo - fantastic breakfast with the birds. Our daughter loved it so much we went back again. Hartley's croc farm was really good as well. We visited Mossman gorge and it's lovely walks through the rainforest. We then ventured out to Mareeba for a coffee roasting tour (Coffee Works) and saw some beautiful waterfalls as well. This day trip brought us back through Cairns where we tried out the lagoon/pool on the foreshore there - great spot!. Finally we went on the Skyrail and train trip to/from Kuranda which was a highlight of the trip. All in all it was a great holiday and we are tempted to do it all again next year!Thank you for your assistance in organising our accommodation and car hire. You provided a very prompt and reliable service which saved us alot of time and your knowledge of the local area was very helpful when making decisions about our accommodation. What you arranged was spot on. We would happily recommend you to anyone wishing to plan a holiday in FNQLD.kind regardsMark & Tanya
Hi SarahThank you so much for this follow up email, we found everything was great and we really appreciated your assistance with the unit and the tours.Also your have a good time and welcome home emails were really well received.If we do come back to FNQ we would certainly use your services again.Pat
We were very impressed with the accommodation at Island Views, we really like Carins/Palm Cove area, we would definately be interested in staying there again. Most of our days were spent at the beach or in the pool but did go for a drive to Cape Tribulation.Thanks Bev
Hi Rebecca, Sorry its taken so long to write and tell you what a wonderful and relaxing time we had away at the The Sea Temple. It was so nice to enjoy the fantastic weather and facilities the hotel had to offer.We were very please with the prompt and friendly customer service provided and will be very happy to use your services again and recommend you to family and friends. Kindest Regards Sonia and Rob
Island View Apartments Palm CoveWe really enjoyed our 7 day break, Palm Cove offers good dining options, beach walks and plenty of swims in the pool. A day on the reef with Calypso was a highlight as was a sea kayak paddle at dawn across to Double Island. Cairns is close enough for outings to the shops, movies or Rusty's market. We also enjoyed a day trip in a hire car up to Kuranda and doing a round trip across the Atherton tablelands. The mangoes and peanuts we bought from the farmgate stalls were fantastic. A good variety of options.The standard of the Island Views Apartment Palm Cove was above expectation, new, spacious, well furnished and excellent kitchen facilities.. Scanpan and Avanti appliances well noted! Booking the apartment was efficient with good email follow up. Our airport transfers were well organised and provided easy stress free access and return to the airport. All in all a great holiday and thank you for your assistance.Only small criticism would be the slow bus service into Cairns or up to the supermarket. Perhaps you could include (or charge for) a small 'welcome pack' of fresh milk, marg, bread and jams just to get visitors in the door on arrival and time to refresh before going out to lunch/dinner or making the bus trip to the supermarket.Again thank you for your assistance. We will be back!Name - withheld
Hi Troy, Sea Temple was fantastic! We really enjoyed the facilities there, the staff were friendly, the food delicious and the pool relaxing. We were extremely happy with the room and the service we received from FNQ Apartments before and during our stay. Regards, Nicole
Dear sarahWe were very satisfied with our accomadation everything was what we expected . The position was great not to far from Port Douglas Centre .We found the site was kept to a very good starded by Alan and Peta nothing was to much trouble. We certainly would recommend it to our friends and family .
Hi Rebecca. The trip, accommodations and excursions were all great. rafting on the Tully was a huge blast and the trip to the reef was equally enjoyable. We all liked the apartment, Getaway on Grafton. It was clean, roomy, well equipped and very convenient to the down-town area. We had a blast. I will be sure to recommend you to my friends and family. Thanks again, Billy
We have been at home in the UK for a few days now after our wonderful holiday touring around Australia.The apartment in Palm Cove was fabulous and we really enjoyed our few days there. If we had known how much we would enjoy far north Queensland we would certainly have stayed for much longer.I hope one day to be able to come back, if I do I will certainly spend longer in the Cairns/Palm Cove area.Many thanks again for your attention.RegardsAngela.
Hi Rebecca. The trip, accommodations and excursions were all great. rafting on the Tully was a huge blast and the trip to the reef was equally enjoyable. We all liked the apartment, Getaway on Grafton. It was clean, roomy, well equipped and very convenient to the down-town area. We had a blast. I will be sure to recommend you to my friends and family. Feel free to use these comments as you feel fit. Thanks again, Billy
Dear Sara The Island View apartments exceeded our expectations! We thank you for your recommendation, we could not fault the accommodation or position (what an outlook) in any way. Please thank the owners, they had thought of everything when setting up the apartment, and in such style. Whilst at Palm Cove we did 3 reef trips. First with Quicksilver out of Port Douglas. We enjoyed the reef so much we then travelled with Ocean Spirit to Michaelmas Quay, it was superb! (So we did it again)!! Fantastic trip, great vessel and wonderful staff.It was wonderful to return to our beautiful apartment at the end of each glorious day. Well done to FNQ. Look forward to visiting again. James