Listed below are some of the comments we have received from past customers.
I was very pleased with the holiday and the service given by FNQ Apartments after initial unavailability of the requested Apartments. An alternative was given straight away and additional rooms added when requested. We went to Kuranda, Hartleys Croc farm and then out to the Reef,
I would like to make a special mention to the Mantra Trilogy. We ended up extending our stay due the Cyclone Yasi and the service given by all of the staff during this time was the best possible. We were constantly informed of what was happening and the advice and reassurance by the staff was excellent. I would certainly recommend this accommodation to anybody who I know is to visit the area.
Our holiday was absolutely wonderful and the apartment was really terrific. That was our first visit to Sea Temple and will definitely not be our last!
We have been to Port Douglas a couple of times previously so we didn’t participate in any external activities. We have been to the Barrier Reef, Hartley’s Crocodile Farm, the Train & Cable Car voyage as well as a few other tourist attractions on other visits. This was purely a rest and relaxation holiday!
The standard of the apartment at Sea Temple was really great. Well appointed, very comfortable and we loved the swim out location. We also put a request for a two bathroom apartment and were really thrilled that we were able to have this.
We did have some difficulty with the after hours pass but Chris put a call in to your office and a replacement, as well as an extra blanket, were left in our room very promptly - which was very much appreciated, thank you.
All in all, we were thrilled to bits with every aspect of our stay and will definitely be contacting you again for a future visit in the not too distant future.
Many thanks & kind regards
Holiday was fantastic and we both had a ball at the activities you organised for us .we went to green island for one full day and Kuranda for another which I would highly recommend to anybody wanting a few full days out .
Everything was a breeze , coach transfers all organised , even the bus drivers were all fantastic .
I found your service just wonderful as you booked everything personally and even recommended the activities we did.
I had no idea how to organise a holiday , transfers or activities as I have never done this before myself
Apartment was glorious and well maintained ( I was upgraded to the mantra due to a burst waterpipe ) and I was more than happy with that . I am looking at going to bali in September and am sorry you don’t have this destination available within your service .
Thanks again Sarah for all your help 10/10 service !!!!
Thanks for your email.
Yes, we really enjoyed our stay in Cairns and the accommodation you booked for us at the Southern Cross Atrium apartments was outstanding. It was a great apartment and really good value for money. It was in a good location too.
We organised our own Reef trip with Reef Encounters which was brilliant. The rail trip to Karunda, and return via cable car, was also great fun.
You are very lucky to live in such a great part of the World!
We had a fabulous week. Garrick house was fantastic and Heidi was just lovely. Considering the horrendous weather Q'sland is having we were indeed fortunate to have a clear week.
Thank you very much for your assistance with what was a perfect holiday for me and my family. I was supposed to go on the Cruise but did not because of the weather however all in all Palm Cove was perfect for us to retreat after spending the day in the city going around shopping. From Day 1 everything flowed smoothly, with the Transfer that was arranged for us at the airport, which was very helpful as we arrived late and could have been stranded had it not been arranged.
The people at the Boutique were very helpful, the Coral Horizons is a safe, secure and perfect apartment, well kept and met all our needs. Could not have asked for a better place, by far the best apartment we have rented. Palm Cove was buzzing with the night life, bought some pizza’s the first night and enjoyed the walks on the beach and the drive to and from the city, the beachfront restaurants and the pristine waters which was calming and refreshing, a good break from the whole year of work capped off wonderfully by that holiday.
Thank you so much also for the Cruising Hire Car that you provided, the vehicle was dropped off right on time on the 1st of January 2011, service was friendly and the person delivering the car was very helpful in explaining the terms and use of car. The car was very economical as well and ideal for us.
Once again thank you very much for your help. I will definitely call you when we next go on holiday at the end of this year either in Brisbane or from Cairns and then take a road trip up to Brisbane.
Apologies for the delay but with the floods and getting back to work haven't had much time for email. My son and I had a fantastic time in Cairns in spite of the poor weather. By far the best experience for us both was diving on the reef with Silverswift. As we're both divers it was amazing and the service and friendliness of the staff on board was excellent - really made the day for us. Patrik and the girls in the office managing our ticketing to Tjapukai and Skytrain couldn't have been more helpful if they tried and our last day trip to the Crocodile Farm certainly completed the holiday. Even though we stayed in the apartment for New Years Eve we had a bird's eye view of both concerts and the fireworks in the Harbour so had a great time and avoided the rain!!
The apartment was excellent - as I told Patrik - my son was taking pictures so he could take the ideas from the kitchen and bathrooms for his own place!! I think Harbour Lights is the ideal location - for the trips from the Harbour or simply the fact you're a short walk from the town itself and all amenities - just let me know.
Many thanks for all your help and please pass on my thanks to Patrik and the girls in the office.
Ann and Tom Godfrey
We were very impressed with Amphora Apartments and your service and flexibility for us was fantastic. I would definately recommend this hotel and your services to friends and family.
The apartment was excellent and very clean, it was alot bigger than we imagined.
Thanks again, I will be sure to be in touch if we return to North Queensland.
We couldn't be happier with the services provided by FNQ. Although I had many questions in planning our trip, all staff were prompt to answer and assist in any way possible. In fact, you went above and beyond to ensure we could cook a turkey for Christmas!
The weather played havoc with our activities as the tubing trip was cancelled and the day at the reef was cut short. We were disappointed we didn't have better weather as we were looking forward to our day trips. I appreciate the quick response on refunding us. though!
The accommodations at the Sea Temple in Palm Cove were amazing and the swim up unit is a must have for all. It made the vacation much more special and I highly recommend a swim up unit to all.
I wouldn't hesitate in recommending your company to family and friends travelling to the area. Again, thank you for all your assistance!!
We had a great time thank you!
Our apartment at getaway on grafton was immaculate and exactly what we needed, the staff were friendly the good old aussie style and extremely helpful.
The car we hired from Europe Car was also immaculate and gave us no trouble, and the staff there were also really friendy and helpful.
Reef Experience was awesome, we went out to the reef with them last year and had a great time, which is why we went with them again this year and I daresay we will visit the reef with them again! The crew was excellent, especially a bloke called Pat, who went out of his way to accomidate us and I
appreciate the chance to commend him. We had probably the best conditions anyone could hope for out there on that day aswell so we were extremely lucky!
We also spent a day up Kuranda where we thouroughly enjoyed the butterfly sanctuary and the bird park(which we have also been to before but wanted to revisit).
Also had a got at the cable ski park which was great, and we had a nice relaxing day at Clifton Beach( where i actually lived for a while about 10 years ago).
All in all it was another excellent holiday, we plan on visiting again next year and i'll certainly give you a call. thanks again Sara and all the best for chrissy n the new year!
Hi sara, We had a great relaxing time up in Port Douglas. We do go up every year and I found your website an excellent way of choosing accommodation. Quite frankly you were cheaper than dealing directly with the apartment managers.
The accommodation was very good and to our expectations. We hired a car and did our own touring, went to a Mareeba to see coffee works, Kuranda, Cairns, Palm Cove, We also did Flames of the Forest which we enjoyed very much.
We hope to be dealing with you in the future. Many Thanks, Mary and Fulvio.
I just wanted to touch base with you after our stay in Port Douglas/Cairns and to let you know What a great holiday we had.
You booked the Beach Terraces for me and my parents and it was a lovely spot. After a bad start with delayed flights
With Tiger ( I’ll never use them again) it was such a pleasure to arrive at this lovely little “Gem by the Sea”.George and Treveen had left a key for us and we had a ground floor apartment which was great as I knew my parents would struggle With stairs. It was very spacious and clean and I feel they may have given us an upgrade as I had my own bathroom. When the original apartment I had chosen was only suppose to have one.
The pool area was neat and clean and just outside our door which was a bonus.We did use the other pool at the front
With the spa and my only critism there was it was a little difficult to get in and out and the spa was hard to access as
You had to climb over rocks but we still used it and enjoyed it.
George and Treveen were very welcoming and booked all our tours for us. We had a wonderful day out on the reef. I even
Managed to get my 76 year old parents into snorkel and flippers for a swim with the fish.
we had another wonderful day on the Kuranda railway/Sky rail and the five nights came to an end all to quickly.
We spent our last two nights in Cairns at the Rydges. The apartment was massive and again clean and well maintained.We found being in the city a little difficult after the beauty of Port Douglas but made the most of it.We visited the Zoo but I found that very expensive and a half day would be ample time to spend there.
On our last day we did the half day city tour and I have to say
How impressive that was.It took in all the major attractions of the city,the beautiful botanical gardens,the opal mine and Palm Cove Jetty. It also included afternoon tea and the gentleman who ran it was so pleasant and imformative. It was a great end to our holiday.
I just want to say thank you again as we all had a wonderful holiday. Also thank you to Brenda who put my mind at rest re our transfers with the flights being delayed. I;ll be visiting Port Douglas again next year as we have a family wedding in St Marys’ Church.
Now I know why you say “We live here and we love it”
Our holiday was fantastic we had a great time. We went on the skyrail on the Saturday which you organised for us, thankyou thankyou thankyou, it was a an exhilerating experience we loved it. Sunday we travelled out to Mossman Gorge what a magical place to visit, so quiet & serene. We had a ripper of a day not wanting it end. Then after our hard day (ha ha) we all trundled back to the "Heritage" where we all climbed into the spa to unwind for a few drinks etc etc. That evening we walked down to the pub (Ironbark I think it's name) had a mouthwatering steak then settled back for the toad races. Monday morning saw the end of our time in Port Douglas before heading back to Brissy, so we duly did a little tour of the waterfront & pier at Cairns. A quick lunch then on the plane back home........Ugh.
Fun time had by all, super friendly staff fantastic venue to stay at. Can I also highly reccomend to future clients if they do the skyrail or Kuranda rail, they also take the time to go down to the jetty at Kuranda & pay the $15 & go on the riverboat cruise. DJ was our "captain" & I think we all agreed was the highlight of our day. He gives the most informative talk & history of the rainforest at Kuranda, even including seeing a crocodile in the wild & we saw it, ripper rita. Most relaxing boat trip we have been on for a while. Just a couple of small things in regards to our apartments/room. We told the Boutique office when we left about our spa, only felt like working once, our lights flickered all night & a ceiling fan would'nt turn off. Only little things, but will not stop us from coming again. Thankyou once again sincerely for a great holiday, Cheers Tracey
Thanks so much for everything, we had a great holiday. As we were there for a family wedding, most of our time was spent with relatives also staying in the area. The only "tourist" activities were:
- self drive day trip through Daintree and up to Cape Trbulation
- Skyrail to Kuranda
- day trip, snorkeling on barrier reef (Passions of Paradise - Michaelmas Cay and Passion Reef)
Your service throughout the reservation/booking process was excellent, the accommodation was fantastic and a great match to our requirement.
Thanks for making the holiday easy to organize and everything went like clockwork.
I had a wonderful and relaxing time. I didn't participate in any activities as due to a stressful job l just wanted to read my book and relax. That l did.
The service was fantastic. Welcoming and excellent directions for me to find where you were located and getting to Sea Temple. The request for me to change rooms was handled effectively and resolved quickly and put my mind at ease. In the end l was very happy that l got the swim up room...worth every cent.
I really wanted to say a HUGE thank you!
We had the Best best time! We just loved everything about it.
Your vouchers were very much appreciated!
We loved Rattle and Hum and found the prices reasonable and great meals.
I am so happy that you suggested the sunset cruise also, it was just great.
Thanks for the room upgrade and the bottle of champagne, it really was wonderful of you, thank you!
Your service and recommendation of the Mantra was superb. We loved their pool and found the service of the shuttle bus, which is located across from the Mantra and also the flexibility to walk to town just fabulous.
We attended the sunset cruise, which is a must! We also did a helicopter flight to the low isles...(this was my personal favourite..........and I thought I was afraid of flying!)
We did the Great Barrier Reef with HABA and recommend them as they only did two reef sites as opposed to three that the other cruises offered. Two sites meant more time in the water.
We ended up doing a daintree tour also. The best part of this for me was the tour of Mossman Gorge.
Thanks again Brenda. The shuttle service was great and easy to just arrive at the airport and be whisked off.
Love Michelle xxx
Thank you so much for your help in finding us the perfect accommodation for our holiday – it was brilliant.
Travelling with our 6 month old daughter Alicia meant the accommodation had to be spot on, as not only would we be spending quite a bit of time there but we also needed to ensure we had adequate facilities for her care and to make life easy, such as laundry, bathroom with bath, kitchen etc.
The Mandalay apartments are beautiful. We requested a ground floor apartment which we received and made travelling with the pram much easier. Our room was poolside which meant when Alicia was sleeping we could use a monitor and sit outside and get some sun! I also loved the spa bath in the ensuite!
The apartment itself was spotless and it was great that it was stocked with a few essentials for the first day (plus a lovely fruit platter in the fridge).
Our holiday in Port Douglas was pretty relaxed we mainly went out for lunches, walks, read books and used the spa. Other than this, my husband Andrew went on a half day fishing tour and I went to Peppers Day Spa. We also drove to the Daintree one day and did the canopy walk at the discovery centre.
Thanks again for your help, I found the whole experience of booking through FNQ Apartments easy and we were very happy with the result. I will (and already have) recommended you to friends & family.
Thanks & Regards,
We had a fantastic time at The Vue Apartments - the managers were wonderful and the apartments were supberb! Our beds were made everyday and supplies were topped up - we haven't had this before when staying at other apartments. Nothing was too much trouble at the front desk - booking day trips, any issues etc. The booking sytem with you was also very easy and uncomplicated. We intend booking another hoilday next year, again in FNQ so I will look you up again. We are hoping to take another family along with us so I hope you can do us a good deal!!
Thanks again - I would recommend your service to others.
Our holiday was just great we both had a wonderful relaxing time - we did not want to come home!!
Palm Cove was just beautiful, just what we were after, plenty of great restaurants, a beautiful beach, and everything within walking distance.
Our apartment was also great - very clean and well maintained and also equipped with everything we needed.
Whilst in Palm Cove we visited the Hartley's crocodile farm, went on a Great Barrier Reef day trip to the outer reef with Calypso and visited the beautiful Daintree Rainforest where we went on a boat trip down the daintree river in search of crocodiles.
We would like to thank FNQ apartments for their help in booking our holiday, we found your service to be very efficient and found everyone we dealt with very friendly.
Cheers and thanks again for all your help
Simone & Simon