Listed below are some of the comments we have received from past customers.
Hi SarahThank you so much for this follow up email, we found everything was great and we really appreciated your assistance with the unit and the tours.Also your have a good time and welcome home emails were really well received.If we do come back to FNQ we would certainly use your services again.Pat
We were very impressed with the accommodation at Island Views, we really like Carins/Palm Cove area, we would definately be interested in staying there again. Most of our days were spent at the beach or in the pool but did go for a drive to Cape Tribulation.Thanks Bev
Hi Rebecca, Sorry its taken so long to write and tell you what a wonderful and relaxing time we had away at the The Sea Temple. It was so nice to enjoy the fantastic weather and facilities the hotel had to offer.We were very please with the prompt and friendly customer service provided and will be very happy to use your services again and recommend you to family and friends. Kindest Regards Sonia and Rob
Island View Apartments Palm CoveWe really enjoyed our 7 day break, Palm Cove offers good dining options, beach walks and plenty of swims in the pool. A day on the reef with Calypso was a highlight as was a sea kayak paddle at dawn across to Double Island. Cairns is close enough for outings to the shops, movies or Rusty's market. We also enjoyed a day trip in a hire car up to Kuranda and doing a round trip across the Atherton tablelands. The mangoes and peanuts we bought from the farmgate stalls were fantastic. A good variety of options.The standard of the Island Views Apartment Palm Cove was above expectation, new, spacious, well furnished and excellent kitchen facilities.. Scanpan and Avanti appliances well noted! Booking the apartment was efficient with good email follow up. Our airport transfers were well organised and provided easy stress free access and return to the airport. All in all a great holiday and thank you for your assistance.Only small criticism would be the slow bus service into Cairns or up to the supermarket. Perhaps you could include (or charge for) a small 'welcome pack' of fresh milk, marg, bread and jams just to get visitors in the door on arrival and time to refresh before going out to lunch/dinner or making the bus trip to the supermarket.Again thank you for your assistance. We will be back!Name - withheld
Hi Troy, Sea Temple was fantastic! We really enjoyed the facilities there, the staff were friendly, the food delicious and the pool relaxing. We were extremely happy with the room and the service we received from FNQ Apartments before and during our stay. Regards, Nicole
Dear sarahWe were very satisfied with our accomadation everything was what we expected . The position was great not to far from Port Douglas Centre .We found the site was kept to a very good starded by Alan and Peta nothing was to much trouble. We certainly would recommend it to our friends and family .
Hi Rebecca. The trip, accommodations and excursions were all great. rafting on the Tully was a huge blast and the trip to the reef was equally enjoyable. We all liked the apartment, Getaway on Grafton. It was clean, roomy, well equipped and very convenient to the down-town area. We had a blast. I will be sure to recommend you to my friends and family. Thanks again, Billy
We have been at home in the UK for a few days now after our wonderful holiday touring around Australia.The apartment in Palm Cove was fabulous and we really enjoyed our few days there. If we had known how much we would enjoy far north Queensland we would certainly have stayed for much longer.I hope one day to be able to come back, if I do I will certainly spend longer in the Cairns/Palm Cove area.Many thanks again for your attention.RegardsAngela.
Hi Rebecca. The trip, accommodations and excursions were all great. rafting on the Tully was a huge blast and the trip to the reef was equally enjoyable. We all liked the apartment, Getaway on Grafton. It was clean, roomy, well equipped and very convenient to the down-town area. We had a blast. I will be sure to recommend you to my friends and family. Feel free to use these comments as you feel fit. Thanks again, Billy
Dear Sara The Island View apartments exceeded our expectations! We thank you for your recommendation, we could not fault the accommodation or position (what an outlook) in any way. Please thank the owners, they had thought of everything when setting up the apartment, and in such style. Whilst at Palm Cove we did 3 reef trips. First with Quicksilver out of Port Douglas. We enjoyed the reef so much we then travelled with Ocean Spirit to Michaelmas Quay, it was superb! (So we did it again)!! Fantastic trip, great vessel and wonderful staff.It was wonderful to return to our beautiful apartment at the end of each glorious day. Well done to FNQ. Look forward to visiting again. James
Hi Sara Thank you, we had a very enjoyable stay at Palm Cove and Spindle Cowrie. We enjoyed the pool, the airconditioning, the birds and wildlife around the apartment and its locality to restaurants, the esplanade, etc. Kathryn
Dear Sara,I am putting my family on a plane back to the USA tonight but wanted to reply to your email about our time in Cairns that you and FNQ so capably arranged for us. Our accommodations were spectacular the Peirmonde, Cairns - 3 bedroom apartment was the best value for money we had on our 15 day trip in the Eastern states. The view over the Marina was magic to wake up to every morning and relaxing at the end of day on one of our balconies was something we looked forward to every evening. In fact we did not eat out once as we were too comfortable there and did not want to fight the crowds. The day on the Ospray on the outer reef was one of the highlights, we also took your advise and did the optional Helicopter ride off the reef...fabulous....thanks for the suggestion. The trip by skyrail up to Kurranda was our next day which all enjoyed. We were very pleased with everything you arranged it made our holiday so special and gave these first time visitors to Australia a longing to return. We were talking last night at dinner about our favorite thing about their month visit to OZ and unanimously it was our days in Cairns and the Great Barrier Reef. Their favorite time, the best accommodations, the best of everything. Thank you all for helping to make it so special....when traveling to QLD again I will save time and stress and just call FNQ again. I could not be more pleased.....I just wish you operated in Sydney, Melbourne, the Great Ocean Road and Adelaide the whole trip would have been so much better. Please use my comments on your website as I am sure other Australians would benefit from your expert services and insight, to make that once in a lifetime trip better for their foreign visitors and family. Thank you all again for all your help and follow up, I was most impressed when you contacted me to reconfirm everything for me there in Cairns before we were due to arrive. It reduced the stress when I was frantically trying to reconfirm flights and accomadations before I flew over to Brisbane to meet their plane, I will be recommending you to anyone I hear is heading to Qld or the Gold Coast. Sincere regards, Bobbie - Perth, WA
Hi Sarah,Have a happy New Year. Our holiday was fantastic, we enjoyed every single moment in Cairns. The activities we done were great and also the accommodation facilities were very good. We all had an unforgettable moment. Thank you. ThanksEny
Dear Troy We really enjoyed our holiday and the apartment at the Sea Temple Palm Cove was superb. I can not think of any single issue that marred the whole experience.We will certainly be booking again.You could forward me the rates for next Dec at Sea Temple Palm Cove as we may get in early. Regards Sonja
Hi Sarah,Have a happy New Year. Our holiday was fantastic, we enjoyed every single moment in Cairns. The activities we done were great and also the accommodation facilities at the Lakes Resort & Spa were very good. We all had an unforgettable moment. Thank you. You also can display my comment in your website. Thankyou for the voucher, can I use it for Gold Coast as well, or only for Cairns, let me know.ThanksEny
HI Sara, I enjoyed my holiday very much and had a very relaxing time. Most of the holiday was the pleasures that we get from retail therapy. I really liked the placed that we stayed at and when I holiday in Cairns again would very much like to stay there again.Violet
Dear Sara,Our reply to your questions are as follows:(a) We found the Elysium Appartments ideal for our requirements during our stay at Palm Cove. My wife Maureen and I and our friends from Sydney who accompanied us were impressed particularly with the friendly and attentive family management who offered us good advice and booking arrangements to visit the Barrier Reef and the Kuranda Railway and Sky Rail. Both were great day trips and our on time pick up and return by the respective Operators left nothing to be desired. Palm Cove is truly a beautiful area in which to holiday and it is a real shame that the "Stingers" close the beaches at this time of year. As a result we used the Elysium pool and barbeque facilities most days that we were at "home". What we really enjoyed was being able to walk to the excellent selection of good restaurants in the Palm Cove Village - no need for a vehicle at anytime. This was a real highlight of our stay and we thoroughly enjoyed the various choice on menu on offer. b.Your service and advice to us at the time of booking was excellent. We had no real idea of what we wanted or expected of our visit to Far North Queensland - only that we did not wish to stay in Cairns ( another large City ). Your staff were able to satisfy our needs by suggesting Palm Cove. From the time of making our booking to receiving the various documentation and other email messages, all went without a hitch. We were most impressed with the courtesy and knowledge that your staff was able to pass onto us for our consideration. We would have booked our day tours with you, but unfortunately we were not aware of which days would be suitable, as we needed to be on the spot to check on the weather conditions which can be changeable at this time of year. Should we be contemplating another visit to FNQ in the future we will certainly contact your Company in the development stage for advice and bookings. As a matter of interest we do visit the Gold Coast on a regular basis and we will contact GC Appartments for accommodation purposes as suggested. Kind regards,Barry
Good Morning Sara, Just got back to work yes'day boo...but here is my reply: a) Our holiday in Tropical North Queensland (Cairns) was BRILLIANT! I would definitely think about returning again some time in the future for another holiday. We organised two day tours with FNQ Apartments 1.Karunda SkyRail/Train. 2.Cruise out on the Great Barrier to Green Island - both EXCELLENT choices and very well organised!b) Our stay at Southern Cross Atrium Apts, use of gym, sauna and outdoor swimming pools were all excellent benefits which made our stay most enjoyable. I would also like to thank the office staff for being very helpful and prompt when attenidng to queries and also the friendly staff at the restaurant - not to mention the excellent food as well. Thanks for making our holiday a fantastic experience! Happy New Year! Ngahuia Woolford
Thanks Troy. We have a great holiday. The Island View Palm Cove Apartments was very impressive, spacious and provided everything we needed. The quality of the booking services was excellent. Quiksilver outer barrier reef tour was great. RegardsEdmoond
Hi Sara, Just wanted to let you know that we had a wonderful time in Palm Cove at the Island View Apartments. They are certainly a very high standard apartment with everything that you need in them and are situated in a prime location, with everything within walking distance. I think that we will have to return one day for another very relaxing holiday.Thanks again.