Listed below are some of the comments we have received from past customers.
Happy for you to use my comments.
Thanks for your email. Appreciate the discount voucher again I’m sure we will use it sometime over the next twelve months.
Thank goodness Cairns was not badly affected with the cyclone early this year!!!
Once again we were delighted with Palm Cove. The weather was fantastic (wish we could have brought it back home to Sydney with us), the food as always fresh and delicious. Amphora once again was up to standard this was our third time staying. One tiny gripe was the noisy motor on the air conditioning unit outside our apartment of a night time when trying to sleep. ( I am a light sleeper) The rooms are spacious and clean. We had a one bedroom ocean view apartment and connecting hotel room. It was great to look out at the water and eat breakfast out on the balcony in the morning.
We visited Hartleys Crocodile Farm, great day out. Added bonus was the option to return over a three day period if you had the voucher stamped. My Aunty misplaced her reading glasses and the staff were fantastic. The glasses were found. (in the back of the car where she left them!!)
We went for a drive to Yorkeys Knob and had lunch at the Boating Club. Saw a flock of red tailed black cockatoos down by the beach, What an amazing sight. Beautiful birds.
The rest of the time we relaxed, ate slept and walked, it’s so easy to enjoy yourself in Palm Cove.
Looking forward to our next trip to beautiful Cairns, it never disappoints us. The sad part is the holiday is never long enough.
Will be in touch when we start planning our next holiday.
Thanks again Sara.
We had a wonderful time in Palm Cove and loved the Coral Horizons unit. All the trips were well organised and they helped us out with our different arrangements up to Kuranda.
We would love to recommend your company.
Thanks again for all your help.
Everil & Peter
LOVED LOVED LOVED our holiday-sOO glad we stayed at the beach club-we were delighted and extremely happy with the accommodation and service from boutique collection and the staff at peppers.
We LOVE Palm Cove and north to the Daintree-all the beaches on the way to Cape Trib were beautiful –the crocodile cruise was fun for the kids. We went to Paronella Park-just fabulous!! And the swim at Josephine falls just magic!!!! Couldn’t have asked for a better holiday!!! (though next time we won’t stay in Cairns as well-we’ll stay at Palm Cove the entire time!!!)
My daughter asked is we could stay athe The beach Club for “another 20 years or so”-we were so sad to leave…..
I would like to thank everyone at FNQ Apartments for their outstanding service in making the trip to Port Douglas beyond expectations.
The staff at FNQ went out of their way to make sure everything was catered for in what I had asked in regards to accommodation, and I would love to thank Sara for the upgrade to the Sea Temple which was amazing (what a place!). As stated, FNQ made sure it would be a great holiday.
Including the great service from FNQ, I was also very pleased with the holiday to Port Douglas from Dining out in the many wonderful restaurants and cafes to all the activities there was to offer. Snorkeling the GBR was a great day out and all the tour staff on board the Calypso were professional and really made the day special. Also must mention Down Under Tours, Ricky our Tour Guide to the Daintree was brilliant and full of knowledge about an amazing part of Australia. It was great to see the Daintree and surrounds such as Mossman Gorge and Cape Tribulation. And 4 Mile Beach is pretty awesome as well.
Thanks FNQ for all your wonderful efforts and service. Will be back for sure!!!
Thank you so much for guiding us to this accommodation
We absolutely loved Port Douglas - would recommend to anyone - any age - fantastic.
The accommodation was perfect with location, quality of accom and price - we were able to walk in a few minutes to markets, shops and restaurants, bars in the centre of town, the yacht club, marina village - which is really good & popular - lovely place to walk or ride your bike around - plenty to see and do - we are already planning the next visit.
The service we received from you the moment we contacted you through the internet was 100% - would totally recommend you and use you again - you answered every email promptly with information required and more.
Kind regards, Karen
The apartment at North Shore Tower was just beautiful, everything was perfect. I would have no hesitation in recommending it to my friends and family. It was a home away from home but a great holiday feeling. I would definitely stay there again.
The only thing I would recommend would have a list of restaurants and menus that would do home delivery.
Thank you for making our holiday so memorable.
We would like to thank you for our wonderful holiday in Far North Queensland, our accommodation at the Amaroo apartments was first class. We travelled to Cape Tribulation, Daintree National park, Mossman Gorge, and the wonderful and historic town of Kuranda. We have travelled all over the world, this was our first trip trip FNQ and we found it one of the most beautiful and scenic locations we have ever been to.
Also the day trip to Green Island that you organised for us was spectacular, it was amazing snorkelling on the great barrier reef and the lunch on board the Big cat was great.
Be assured if we come back to FNQ the first people we will contact is your company for any accommodation or day trips.
Once again thank you for your great service.
Phil & Corinne
Thanks for all your help in organising our trip.. We had a fantastic time, Cairns was just lovely, unfortunately we are now back to reality and I'm off to work this afternoon.
Once again thank you !!!!!
Just a quick note to let you know that we had a terrific time in Port Douglas and really enjoyed the accommodation. It was really good and we did not have any complaints. Our American visitors really enjoyed it to.
Many thanks for helping us arrange it.
Yes we had a wonderful holiday. A lovely place Port Douglas and it was a pretty quiet town which was good. The accommodation was recommended to us by friends in Alice Springs. The accommodation we had was a very good standard, clean and had everything we needed. The beds were so comfortable; a very good quality. I really appreciate a good night’s sleep and I certainly had no trouble sleeping any night we stayed there. I also appreciated that there were multiple pillows available of different softness levels. My husband has a bad back and has to sleep with 3 or 4 pillows.
We were lucky in our 3 bedroom unit, we had 2 TV’s so the kids could watch one and we had the other. We were lucky to have such beautiful weather while we were there, and there was not a fly, or a mossie anywhere!
The activities we did were as follows:
Drove to Mossman Gorge – the road in is narrow and people were parking on either side, so we had to wait or back up as there were bottle necks and cars pushing to get out as we’re trying to get in. There was a bit of road rage happening. It was on the Easter long weekend, so maybe not a good time to go there. Mossman gorge itself was great and we all enjoyed a lovely swim.
We drove to Mareeba and went to the War Museum (Beck’s Museum) there which my husband and son thoroughly enjoyed, and we also went to the Coffee Factory / Chocolate House in Mareeba. It’s great!! Great shopping as well. Didn’t do any crocodile tours, as we are from the territory and have done them before.
We drove up to the Daintree village, and we also crossed the Daintree River on the ferry and went to the heritage centre – canopy tower. It was very good, not as much there that I would have thought. and a bit expensive. The whole thing took an hour and that was really taking our time. The audio was extra and with 5 in our family it was another $25 on top of entry fee. The Audio was really worthwhile though. We went to the wildlife place near Port Douglas and had breakfast with the birds. Now that was very good, and I recommend that. We spent a few hours there and the kids really got a lot out of it, and learnt a lot.
We also went to Kuranda, up by train and down by sky rail. It was expensive but worth it. I found we should have allowed longer time up there because we spent an hour in the butterfly house, and then we only had 2 hours for lunch and a look around.
Kids also swam at 4 mile beach inside the stinger net and they had a ball, spending hours there. The surf café there is very, very good. Delicious food and has a kids playground. We also went to the On the Inlet restaurant and had a lovely feed of seafood and got to see them feed the groper. That was worth it. We also bought prawns directly from a fisherman in the marina and paid $12 / kilo for them, already cooked and they were beautiful. We also bought fresh fish and scallops and cooked them at the unit, from the seafood shop next door to the Mango Jam place.
We also went to the markets on Sunday, and kids had fun there. So in 9 days we did a lot and had some down time too. I recommend staying at the driftwood as it is central to shops and beach, and on a quiet end of town.
Thanks so much
Thankyou for your organisation in the accommodation part of our Port Douglas Holiday. This was a great help when we did not know the area for the family accommodation we required.
We our definitely very satisfied with the standards that Sara's report and recommendations from FNQ Apartments offered us.
We arranged some of our own activities prior to arriving in Port Douglas as these activities we had contacts for special offers, then a few days into our holiday we accessed our time schedule left and chose other family events.
Just replying to your email re. our holiday.
Thanks so much for organising the Tropic Sands. The apartment was just perfect and everything just as we hoped. We will certainly recommend it and you to our friends. We met some nice people staying at the apartments. It is in the best location and was fantastic that we could walk everywhere.
The transfers to our from the airport were very good. Prompt and courteous.
Our holiday was fantastic with the weather clearing just as we arrived. The self contained apartments were very well appointed and we all managed to obtain rooms on the same floor making communication and access so much easier. We could not have asked for more; Ocean views, mountain views, views of the two pools and all within walking distance of Muddies, the lagoon and town centre shops and the Cairns Casino. The prearranged day trips and car hire also worked really well, we had a ball. Thank you.
Thanks again for arranging it all and if we can, we’ll definitely be back – there was way too much to see and do in one short week.
Our holiday at Angsana in Palm Cove can only be described as-- superb--. Mind you ,distinct from the forecast before we left, the weather was nigh on perfect, which can of course make or break a holiday.
The train/skyrail trip to Kuranda was excellent, particularly the cleanliness of both vehicles and the friendliness of all the staff.The town itself is obviously suffering from the lack of tourist support with the renowned market obviously not what it used to be .Hopefully that will soon be a thing of the past. In any case it is well worth the ride up & back.
Thank you for getting us on the balloon flight . That was a great experience & oddly enough you don't feel any anxiety of not having an engine & wings! The pilot & support staff were great in the help they gave us, no doubt recognising we were 80 - odd year old boilers & not young chickens any more.!! Highly recommended to anyone.
As to your service to us, I am most sincere in giving you 10 out of 10 for the promptness of your responses, your suggestive ideas & the genuine friendliness of that service. In business, no matter what you are marketing, the key to success is to give good service and you do that very well.
Trust we can use your service in the future.
Wow what a great holiday! Can't get it out of our heads!!
Thanks to you everything was fabulous, from the accommodation (at the Lakes Cairns Resort), to the tours organised by you (Green Island, Karunda and the Reef), to the self drive tours we took with the 7 day car hire, which you also arranged for us.
Everything went smoothly, including the tours (we were rapped when we found out our reef tour had been upgraded), the transfers were all on time and meant we had no worries getting to and from, our car hire was great which meant we could do and see a lot more in beautiful tropical Nth Queensland, it was so easy to get around. We were also upgraded to a saab :). Every tour we took was incredible.
The 10 day package you put together for us was fantastic and very affordable, it certainly was worth every cent compared to what we've taken in the past. Everything was well organised from our day trips to picking up the car and dropping it off. We wasted no days and were able to do everything we wanted.
We haven't stopped raving about it and have told all our family and friends about what a great place and time we had. We also raved about how much we did at such a reasonable cost.
Will definately be contacting you again to assist us with our next holiday, probably to the Gold Coast, and will pass your details on to our family and friends.
Hi we really enjoyed our stay with you the apartment was very comfortable and clean. The only things we would like improved was fly screens on windows and a more updated tv as we still like to relax at night whatching tv.
Thankyou for your concern . Yours Georgi
I must say Cairns is a very good place worthy to visit, tour and live there for some time. And, your service is pretty good as well as the touring experience in Cairns where we enjoyed the best time ever.
We went to Green Island and Outer Barrier Reef by cruise, amazingly we took a photo of a small whale when snorkelling, drove to Kuranda rainforest area, and we drove to Palm Cove and Port Douglas as well. Beautiful beaches and very fresh air, I woke up very early in the morning just after a few hours sleep, which I believe the top quality air contributed to that.
In a word, this tour to Cairns is very deserving and unforgetable. As to your services, I think you tried to do everything you could.
If anything more I could advice, what might be put some chopsticks, table salt and more laundry powder. Here, I also want to say Thank You to you and the team whol helped us to have got such a good time there.
I was very pleased with the holiday and the service given by FNQ Apartments after initial unavailability of the requested Apartments. An alternative was given straight away and additional rooms added when requested. We went to Kuranda, Hartleys Croc farm and then out to the Reef,
I would like to make a special mention to the Mantra Trilogy. We ended up extending our stay due the Cyclone Yasi and the service given by all of the staff during this time was the best possible. We were constantly informed of what was happening and the advice and reassurance by the staff was excellent. I would certainly recommend this accommodation to anybody who I know is to visit the area.
Our holiday was absolutely wonderful and the apartment was really terrific. That was our first visit to Sea Temple and will definitely not be our last!
We have been to Port Douglas a couple of times previously so we didn’t participate in any external activities. We have been to the Barrier Reef, Hartley’s Crocodile Farm, the Train & Cable Car voyage as well as a few other tourist attractions on other visits. This was purely a rest and relaxation holiday!
The standard of the apartment at Sea Temple was really great. Well appointed, very comfortable and we loved the swim out location. We also put a request for a two bathroom apartment and were really thrilled that we were able to have this.
We did have some difficulty with the after hours pass but Chris put a call in to your office and a replacement, as well as an extra blanket, were left in our room very promptly - which was very much appreciated, thank you.
All in all, we were thrilled to bits with every aspect of our stay and will definitely be contacting you again for a future visit in the not too distant future.
Many thanks & kind regards
Holiday was fantastic and we both had a ball at the activities you organised for us .we went to green island for one full day and Kuranda for another which I would highly recommend to anybody wanting a few full days out .
Everything was a breeze , coach transfers all organised , even the bus drivers were all fantastic .
I found your service just wonderful as you booked everything personally and even recommended the activities we did.
I had no idea how to organise a holiday , transfers or activities as I have never done this before myself
Apartment was glorious and well maintained ( I was upgraded to the mantra due to a burst waterpipe ) and I was more than happy with that . I am looking at going to bali in September and am sorry you don’t have this destination available within your service .
Thanks again Sarah for all your help 10/10 service !!!!