Testimonials

Listed below are some of the comments we have received from past customers.

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Hi Megan We had a great time, so good that we wished we had extended our stay a little longer but due to work commitments that was not possible. We had a very relaxing stay at Amphora, the check in process with Boutique Collection was excellent. The facilities in the room were quite good, we were very happy to be placed in a room on the top floor. We have stayed at other accommodation on lower levels and been disappointed with the noise aspect. If only there were silent door closers on every apartment door at holiday resorts, people don’t seem to care how much noise they make when coming and going. We would like to commend you on your attention to detail. We normally use an alternative website to make our booking arrangements for accommodation in Cairns but it was a refreshing change to deal with FNQ Apartments. I like the fact that you are helpful without being “pushy” I also liked the fact that you took the time to send another email prior to our visit recommending attractions in the area and a chance to pre-book with discounts offered. As we have been to most of the attractions previously we didn’t take advantage of the kind offer this time but would certainly welcome similar offers for future visits. We are planning to take another holiday later in the year and would certainly consider returning to Palm Cove possibly with my parents this time as they have never been to Cairns. Every time we go we rave to them about how good it is for a holiday. We usually stay at Trinity Beach but have found that there are more restaurant choices in Palm Cove which are all in walking distance, Choc Dee Thai restaurant food is to die for. So good in fact that we had dinner there twice during our stay. And the recommendation came from our Boutique Collection host who checked us into our room at Amphora. Thanks again Megan. Kind regards Joanne
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Hi Sara I'm freezing my butt off in Canberra with minus4degrees at nights and a high of 10degrees during the day!!! Cairns is beautiful!!!! Blue Lagoon was ideally located and perfect for our small family. Quiet atmosphere and clean and tidy with all facilities in great condition. All Blue Lagoon staff were curteous and helpful.....particularly Alex. Blue Moon Grill Restaurant is highly recommended by us with awesome staff and phenomenal food! Down Under Dive - Osprey V tour was fantastic. Crew were magnificent!!! Helpful and fun....food was great and entertainment was out of this world. My son was the only child on the tour that day but they catered to his every whim! Definately recommend this tour for fantastic Reef locations....tour may not be ideal for families with young children. Tropical Horizon - Kuranda tour was magnificent. Scenic train and skyrail ride were stunning. However train ride was delayed for 1/2hr for departure and a little long - 2hr scenery ride was not really my thing. Quaint little forest town with many original/handmade souveniers not seen elsewhere. Bill T Safari - Cape Tribulation/Daintree tour was awesome (except for being bitten alive by mozzies!) Worth the trip. Our guide - Andrew - amazed us with his knowledge and love of nature. I would like to say a huge thankyou to Sara from FNQ Apartments for co-ordinating our holiday. Blue Lagoon was recommended by you and we were extremely happy with the result. All tours were chosen by myself but there were no hiccups in the process of securing these tours with Sara's help and fantastic specials were even obtained for us! All our questions were answered promptly and precisely. please feel free to use my comments on your website. I woud love to visit FNQ again in the near future and would definately be contacting FNQ Apartments for their exceptional service!
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We had a fantastic stay at the Sea Temple. The room was very well appointed and we were surprised to see there were a few crockery/cooking facilities in the room - this was great for us as eating out all the time gets a bit much. The pool lagoon is beautiful and definitely the key feature of the hotel. Port Douglas itself is stunning and a destination we plan to return to again - especially in winter. Kirstie & Matt
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Hi Sara, We’ve just returned home, AMAZING HOLIDAY!! My family stayed at the Mantra Portsea in Port Douglas June 2010 We had a fantastic holiday, the perfect combination of relaxation and adventure. The Mantra Portsea was great. The location was perfect for us, a 15 minute walk along the beach to downtown, the room was clean and quiet (we asked for a back room) and the pool lovely. There was loads of exploring and great stuff to do from Port Douglas, we found all of the operators friendly and professional, highlight of our visit was a day out on Aristocat diving at the outer reef. We booked through Sara at FNQ from their website. This was made really easy by prompt and helpful response to all of our queries, I would definitely recommend using FNQ. Susan
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Hi Sara, Thank you for your email. We had a fantastic holiday and all the bookings that we made through you were all in order. We were very happy with our apartment and the pickups and tours all worked out very well. Kind Regards, Barbara
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Thanks Sara – your help as always was excellent. We were very happy with everything at Palm cove. The kids loved the resort, and we loved being able to get food from NuNu’s to take back to our room once the kids were asleep! Regards Andrew & Jenny
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Hi Sara, All went very well. The apartment was excellent and the Manager was very helpful. We went to Parenella Park which was fantastic and also Palm Cove, also great. The Botanical Gardens were also very good. Cairns is very centrally located and there are a lot of things to see at very close range. Thank you for all of your assistance, everything went like clockwork ! Cheers Glenn
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Hi Megan We had a most wonderful holiday in Port Douglas. The accommodation at Port Douglas Resort was great and suited us perfectly. Great location, within walking distance to main street and beach. Thanks again, Denise.
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Afternoon Brenda, Thank you very much for all your efforts we had a great stay and everything worked perfectly. Not one single hitch. The accommodation at the Sea Temple was excellent and the staff there are very friendly and helpful. We made contact with the Boutique Apartments People while we were there and again fund helpful friendly and efficient people. I have passed on your contact details to a number of friends and family for their future use and I am sure they will certainly make contact if they wish to holiday in your area. We will certainly contact you in future for our holiday requirements. Thanks for all your assistance. regards Maureen
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Hi Sara Holiday was superb, Did normal things - Daintree, Kuranda. tablelands Have been Cairns way many times before but first time at Palm Cove Island Views is beautifully presented and equipped - amongst the very best we've ever stayed in Rick
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We are in port Douglas at the moment and even though our place is great and peaceful we do miss our swimout apartment in palm cove! The accomodation was great, the town is beautiful and we enjoyed dining out. We had a great time, check-in was quick and easy as was checkout. Only thing I could suggest is a dining guide in the room- options and recommendations etc etc We will definately be back, Thanks again Sam and Rod
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Hello Sara, We really enjoyed our time in Cairns and the location of Cascade Gardens meant we could walk where we wanted to go. As far as accommodation is concerned, next time we will remember to ask for a ground floor as I have problems with my legs sometimes We would have preferred a larger fridge in the unit as could not accommodate both food and a few beers. The food won. We enjoyed the bbq facilities and the pool. We did something each day so wil itemise them Reef Magic was just that magic. Excellant support from crew members particularly when I got sea sick. Crocodile Cruise - very informative and interesting, enjoyed seeing crocodiles in natural state (I did not ponder on their future as coats or handbags). We particularly enjoyed the cruise back down Trinity Inlet . Horizons Cape Tribulation trip. Superb. A long day but packed full with interest. We went to places we would not have gone to had we hired a car and drove ourselves. We took the train up and back to Kuranda. I had expected the highlight of my trip to be the Barron Falls as I thought they would be surging, however they were a mere trickle, fortunately the Stony Creek waterfall was bursting with energy. I visited the Butterfly House and wished I had a couple more hours to spend there. The butterflies took my breath away. I had not seen a Ulysses or birdwing before and to see them in such abundance was a real gift. We took the Sunbus to Palm Cove and enjoyed that too. The afternoon was spent resting and we then visited the Casino where we enjoyed watching others play. Dinner was good and inexpensive. Off to Paranella Castle. Again I was blessed as I saw the ulysses butterfly in three different locations. We thoroughly enjoyed all aspects of this trip from the lush countryside, the Gillies hill (last time we were in Cairns we went up on our motorcycle but did not find that hill - next time we are on the bike we will certainly go on that road again), Lake Barrine and their scones, Milla Milla falls, the boulders, and the Castle. The vision and expertise of this man and his family was remarkable. I was also struck by the professionalism and the enjoyment staff members here had in the work they do. The staff of all businesses we travelled with were excellant, informative, humorous and considerate. We also appreciated the presentation and freshness of the meals we had at the RSL Club. We will come again and thank you for your assistance. Helen
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Hi Sarah just returned yesterday from Cairns. The holiday all went as planned and my daughter and I were most impressed at the attention given to tourists by all the businesses in FNQ. It's a pity we had not allowed at least one more week to do a few more of our options, but we enjoyed all that we managed to squeeze in. We did a trip on the Gulflander and Savannahlander trains with side trips to Cobbold Gorge and Undara Lava Tubes, and I would certainly recommend this as a great experience. The Gulflander would probably more suit "dyed in the wool rail tragics" because the scenery is pretty monotonous on that section. There are a few good optional packages for using the Savannahlander train. The Reef Palms was most pleasant and was exceptionally good value. Thank you for your very thorough follow through of our booking with them. I will certainly be in touch with you if I do a return visit someday. regards Peter
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Dear Sara, just wanted to let you know that we were all very impressed by the accomodation and also the friendly helpful staff at Mantra Trilogy. We asked them to book us on a boat to Green Island and it was all done very professionally and quickly. We would like to say a very big thank you to you and the staff at the hotel. We would definitly book with you again. Thanking you Dianne
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Hi Sara had a woderful time up in your part of the country every thing was great the Mandalay appartments were absolutely beautiful the staff were very helpful we couldn't of asked for more! I Can't thank you enough with all your help as have not booked thru an agent before I will definitely reccomend you to many ! As having a hairdressing bussines I will definitely pass on the reccomendation of your services. Thank's once again Kerrie
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Good Morning, Thank you for a wonderful stay. The accommodation was perfect and the management couple at Getaways of Grafton were superb. We could not asked for more they were friendly and very helpful in advising us on trips and places to visit. We did have one bad experience, this was down to the company providing the Falklands Islands Tour. They did not have the glass bottomed boat available and they did not mention it to Getaways on booking for us. As my mother can not swim it was a big disappointment for her. We did recoup some of the Monies paid. When we do decide to go on holiday to FNQ again we will most definitely use you again. Thanks, Murray
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Holiday was great. Loved the Sea Temple - great pool. Barely left the resort. Karyn
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Sarah, We had a wonderful time. the Island View is a sensational place to stay. We were very happy with all the services provided and will definitely recommend your company to our friends. Thank you once again for making Lyn's birthday celebration on e to remember. Regards Kerry
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Hi Megan, Thanks for your email. We were happy with the service offered by your company. The apartment however was not fully stocked ie sugar etc upon our arrival. The mid week clean however was excellent and made up for that. As we were unlucky with the weather ie 4 days of rain, the apartment was important to us. It was difficult to feel safe (with the kids using the outside staircase) as it was exposed to the rain. I suppose this has been a design fault and difficult to rectify. We went to the movies on the rainy day and enjoyed a self drive trip to the daintree. The service at the hotel (bars and lobby) was excellent at the seatemple. Thank you for your emails and help with my enquiries. FNQ apartment's service was great. Regards Marie
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Dear Troy and Sarah, Thank you for your great service! We had a great stay at Getaways on Grafton, the apartment was clean and well equipped. The management were very friendly and nothing was a problem. Lot’s of information given about local attractions from the staff including the “pool guy” who gave us lot’s of local information and colour! The location of the apartment complex was close enough to Central Cairns to walk @ 10 mins to the Esplanade and the vast array of restaurants and attractions such as the Night Markets. Thank you to Sarah for following up on the tours that we had put a deposit on, I was very grateful to hear from her when we found out one of the tours had to be changed – again Sarah was able to fix everything up for us and it definitely made for a problem free day on the Skyrail Cableway. The tour we booked through you to go to Green Island was also terrific – we had a great time on the island and I was very impressed with all of the staff and crew on this Great Adventures tour. The weather had been overcast and raining for most of our trip, the day at Green Island was bright and sunny and made for great snorkelling conditions and I was very surprised at the amount of fish so close to the beach – amazing! We had hired a car, and we certainly made good use of the unlimited kilometres. We drove up through Atherton Tablelands, Port Douglas, Mossman Gorge and up to the Daintree as far has Cooper’s Creek, which was flooded the day we ventured to the rainforest. On our last day we returned to Mareeba and enjoyed an afternoon at Coffeeworks – a must for anyone who loves “a cup of Java”. I am planning another trip to FNQ now we have been there, seen what is available and I would love to incorporate a stay on Green Island and an eco stay in the Daintree. Again thank you for your fantastic service – it certainly made for an enjoyable getaway for our family because you took care of all of the details to ensure that we had a great time! Cheers, Deb Kirwan.
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