Testimonials

Listed below are some of the comments we have received from past customers.

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I was extremely impressed by the quality of the service and hospitality. The rooms provided at the Getaways on Grafton Cairns that very homely atmosphere and by the comfortable feeling we enjoyed, I consider that I certainly got my money's worth. My family enjoyed themselves and we had a wonderful holiday.My wife and I will be travelling back in February and we shall certainly be in touch with you again. Your very high standards of service are indeed commendable. Regards, Arnold
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I was extremely impressed by the quality of the service and hospitality. The rooms at the Getaways on Grafton Cairns provided that very homely atmosphere and by the comfortable feeling we enjoyed, I consider that I certainly got my money's worth. My family enjoyed themselves and we had a wonderful holiday.My wife and I will be travelling back in February and we shall certainly be in touch with you again. Your very high standards of service are indeed commendable. Regards, Arnold
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Hi Troy Everything was excellent! Everyone loved the apartments at the Getaways on Grafton Cairns! The cruise i booked through you was also awesome, we also went jet skiing, crocodile farm and go karts. Everyone enjoyed the trip. Next time i'll be visiting Cairns i will definitely book accommodation through FNQ apartments. Thank you very muchKind Regard Evgeni
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Hi TroyThanks for the email, the whole 4 days were beautiful except it is very hot up there in January but we were there to celebrate our daughters 30th birthday and had a great time. The unit at the Island View Apartments Palm Cove was wonderful and we took pictures inside to show some of our friends who love Palm Cove. The facilities in the unit were outstanding and we would recommend the units to anyone, great location close to shops and restaurants. We will definitely book through you again and stay at the same unit complex. Unit 11 we will not forget it. Many ThanksDoug
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Hi Troy Thanks for your email, We had a absolutely fabulous time in our 2 Bed Swim Up at Sea Temple Palm Cove it was amazing, would gladly go there again and stay in the same apartment it was just fantastic. We went out to The Reef but unfortunately the only day we were there that rained the entire day was the day we picked to go to The Reef so that was a bit of a downer but was still great to see The Reef.The standards and your satisfaction with our services Were above expectations, should I say over and above, the standards were extremly high and our satisfaction was way above and Boutique Collection's services were exceptional, so thank you. You made our holiday a holiday to always remember, we thank you dearly from the bottom of our hearts. Take CareRebecca
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Hi Troy, Sorry it has taken so long to reply but after our lovely relaxing holiday at Palm Cove we returned to Melbourne where the weather has been uncomfortably hot and thinking about any type of work was definitely out of the question so it has taken a while for me to actually turn on the computer. We absolutely loved the Island Views Palm Cove apartment with its spectacular view and the apartment itself was stunning and fitted with every convenience. We had originally booked 4 days at the island views and the further 10 days at Seatemple, but after dropping our bags off at island views and catching up with Rana (my sister in law) who also booked through you, at Seatemple, we found that we no longer wanted to spend the 10 days there. There was no comparison between the rooms and the views so we were glad to change our booking. Thank you once again, we had a fantastic time and I will be very happy to recommend your services to all our family, friends and associates. Regards,Teresa
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Hi Troy Sorry it has taken me so long to reply. We had a fantastic holiday thankyou. We were very happy with the service that was provided. The resort and room were perfect. Sara was very helpful in the lead up to our holiday in making sure that all our needs were covered. I would not hesitate to contact FNQ Apartments in the future when planning our next holiday, we will be visiting Palm Cove and the Sea Temple Palm Cove again. It was the ultimate getaway and relaxing holiday.Sarah
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Hi Troy, we had a fantastic time in Palm Cove. The apartment at the Island Views was perfect, and so was the weather (a bonus !). Thankyou for organising it for us. We will definately visit again soon. Thankyou for the voucher, it will be used gratefully by us or our friends. Kind Regards, Gail
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Hi Rebecca Sorry it has taken us so long to reply, but we have had computer problems. Regarding our holiday:- We were very impressed with everything we did. Our accomodation at Getaways on Grafton was excellent & Debbie who runs it was so helpful. The tours we did were fantastic and very enjoyable. Our kids enjoyed things we did & had the best time snorkelling out on the reef. They are still talking about it. We have passed onto friends who are looking for family holidays to contact you. Once again many thanks for your help. Leanne
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Hi sara!The accommodation at Southern Cross Attrium appartments was perfect for us. It was locaten within reach of all the facilities.They were spacious. Apart from that since we travelled with my two grown up daughters it was ideal for us.They had their own room with kitchen bathroom and the lounge for them selves and we had our own, and they had their own keys. So they didn't have to disturb us when they went out and got home late. Also we were very happy with the FNQ staff. They were there for us any time of the day. Troy was very patient with me giving me all the details and answering me every questions. Thank you very much for that. For a first timer who has never been to Cairns before that was very helpful. Also we were given 10% discount for the tours we booked through FNQ and also we got picked up and dropped off. So thank you very much for everything. I would certainly recommend FNQ for anybody for accommodation and tour arrangements. I am looking forward for our next holiday through you. Thank you very much again Sara and Troy.Ramya
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We were very impressed with everything we did. Our accomodation was excellent & Debbie who runs it was so helpful. The tours we did were fantastic and very enjoyable. Our kids enjoyed things we did & had the best time snorkelling out on the reef. They are still talking about it. We have passed onto friends who are looking for family holidays to contact you. Once again many thanks for your help. Leanne
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Hi I was gong to email you a couple of days ago but I have been so busy catching up since I got back to the office.. We had a wonderful time the apartment at the Island View Palm Cove was absolutely fantastic and my birthday celebration was everything I could have wished for. The apartment was so big that we could have fitted in 100 people and still had space to turn around! I will definitely recommend the Island View Palm Cove to my friends and also wedding couples in the future and I have already given your website out to wedding couples being married in Palm Cove. Even though we live in Cairns we felt like we were somewhere very exotic overseas and not just 20 minutes away. Sitting on the balcony sipping champagne and watching the ocean what more can you ask for! It was a pleasure working with you you were prompt, professional and so efficient. I cant wait until I have a few days off to go back again!RegardsVivian
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hi troy, yes everything was great with our appartment at the Beach Club Palm Cove, we had an amazing time, i guess the only thing that could have been handy was a bbq on our terrace, but we knew that one wasn't coming with the room so i'm not complaining, it was just a thought. thanks very much for your help.tom
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Sara,We had a great time in Pt. Douglas. Our accommodations were very good; nice, clean, well furnished, friendly service. We booked the Quicksilver out to the Great Barrier Reef through the Central Plaza Port Douglas and that was very easy. The excursion was fabulous; probably the highlight of our whole trip. The food on the boat was fantastic and the staff very helpful. We were very pleased with your service and communication. Please feel free to use my comments as necessary. Thank you for your assistance. Donna
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Hi SaraI would like to say thank you to FNQ for a fabulous weeks holiday in Palm Cove.Firstly the apartment was superb.... ease of picking up the keys, easy access to the apartment, cleanliness, quick fix of a broken light fitting... all were of a high standard.Also the car... well arranged and organised by yourself and easy pick up and drop off at the airport.I will certainly be wanting to book a return visit to the Island View apartments. Well done to FNQ for a great holiday I will certainly be recommending your services to family and friends for their visits to the far north.thank you againkind regardsWendy and Bryan
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Hi There Sara, After reading many reviews of the sea temple and unfortunately people do make negative comments but I must say that the quality of the accomodation we had and the pricing was well above the expectation that I envisaged. The penthouse we had was well desinged and set out and perfect for us. Also reception were friendly. As my partner is expecting in 4 months time it was just perfect for a get away for us before the baby arrives. Unfortunately we did not use the roof top spa as apparently pregnant women cannot use spas. I thought it would of been agood suprise for her as she thought that I only booked a studio apartment. Next time I think we would go the swim up studio for something different. Our intention for our holiday was not to do much but just relax, but saying that we did have a hire car for our duration and did daily drives to Hartleys croc farm, port douglas and Kuranda Market. We did go the the local greek restaurant one evening and I do recommend it very highly the food was great and the atmosphere was also. Thanks to FNQ for allowing us to rent the accomoadation and it was very easy Regards, Paul
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Hi SaraYes, I've just got back yesterday from Cairns. And everything was good with this holiday.I was quite happy with my accommodation - Southern Cross Atrium Apartments. Beautiful surroundings and convenient location to shopping center, plus it has got gym and sauna facilities. My best activity was rain forest and waterfall trip with tropical horizon. I've spent almost whole day to enjoying and studying rare varieties of plants.Kind regardsQing
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Hi Rebecca Yes, We were very very happy with service and standardsof the accommodation at the Southern Cross Atrium. Apartments seemed new, clean and modern (very comfy). Laundry in - which was very handy.Closed to shops, like supermarket. Air con. - perfect.Rooms in good size, balcony so nice for relax. Was so nice to be there. You will hire from me in the future for shore. Wanda
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Hi Rebecca Yes, We were very very happy with service and standardsof the accommodation. Apartments seemed new, clean and modern (very comfy). Laundry in - which was very handy.Closed to shops, like supermarket. Air con. - perfect.Rooms in good size, balcony so nice for relax. Was so nice to be there. You will hire from me in the future for sure, Wanda ----- Original Message -----
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Thanks Sara, we had a great time. We snorkelled on the reef, hired a car & toured the Atherton Tabelands waterfall circuit, cruised the Daintree, drove to Port Douglas & Cape Tribulation, took the skyrail/train trip to Kuranda, visited the crocodile farm & ended the trip with a dinner cruise round the Trinity inlet.The accommodation was good, atlthough a lift to the 2nd floor would have helped when loaded down with all the luggage.The apartments were in a convenient position with an easy walk to the esplanade & close to the shops. Thank you for your help our holiday lived up to our expectations regardsMerran
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