Listed below are some of the comments we have received from past customers.
My pleasure to tell you what a good time we had. The Europcar was organised to our satisfaction. The Unit at Amaroo was fantastic- as soon as we opened the door we looked straight out to the ocean. We were very comfortable and were impressed with the friendly service. We were attending a swimming competition at Smithfield but found time to visit Kuranda and the Esplanade.
Hi Troy, We had a wonderful holiday in Cairns, the service and the apartment were first class, the location was in walking distance to all the nice restaurants, shops and transport. The Flavours restaurant at the Southern Cross Apartments was a very pleasant place to enjoy a good dining experience. We visited it on a few occasions and enjoyed the food and friendly service each time. Thank you once again for the excellent tours you booked for us, we had a great time on Green Island and the catamaran over and back was an experience we enjoyed, the Kuranda Rail tour and Skyrail was also great as was the Daintree experience, Joe the coach driver from Horizons made the day such a great one with his friendly manner and experienced driving attitude. The meals on all tours were also very tasty. I am sure if we visit the area again we will be staying with FNQ Apartments and will be telling all our family and friends to stay there if they are looking for accommodation in Cairns. You can use our name and comments if you think they are good enough. Highly recommended for the service and friendly attitude for a great holiday! Regards, Doug & Mary.
hi Troy, Thnk you so much for your help in booking our recent holiday to port douglas. we had the most wonderful time it was better than we ever imagined. the apartment at central plaza port douglas was perfect for our needs. ian and fiona were very helpful with suggestions of places to go, eat and see. we hired a car from avis and travelled around to mossman gorge, cape tribulation and around the daintree rainforest. but the highlight of our trip was when luke and i went out on the haba reef tour where we went scuba diving and snorkling i highly recomend this company. i have recommended your services to a family friend who is planning a holiday to port douglas in october. thanks again Rachel
Dear Rebecca,I just wanted to write to say thank you, we had such a lovely break at the sea temple palm cove and we were very impressed by your company's service. It is obviously a well thought out system and it worked perfectly for us.Keep up the great work, my husband and I will definately be utilising the your services in the not to distant futureThanks againSincerelyLouise and Andrew
Dear Troy,Holiday was great - everything was made very easy thru emails and even the odd phone call. The Tropical Nites apartment was fantastic - clean and well maintained and the hosts were just wonderful. the tour out to the reef and chopper flight was so good - my overseas visitors were very impressed with everything I booked thru FNQ. Thanks for all the help with details. fiona
Sara, We could not have been happier with our trip and accommodations. The Meridian at Trinity Beach was the perfect apartment for our family. It's location was perfect with an incredible view, and so close to Kuranda, the Cairns zoo, and all other locations that we were interested in. Ian and Barb at the Meridien were fabulous. They helped us with wonderful recommendations for dining, and helped us get on with a trip to Frankland island. That alone was worth the trip. Thank you so much for your assistance. We can't begin to tell you how helpful it was. Sincerely yours, Webb
Dear Troy,We had THE BEST holiday. The weather was magnificent. The only criticisms I would have are the Kuranda trip was too long. We had too much time in the Kuranda township itself, but we didn't want to see the butterfly enclosure or bird zoo so I guess you weren't to know that. Cape Trib. was a great day trip, where we stopped for lunch was magnificent, a little piece of paradise in the wilderness. The food was sensational too, The reef trip was the piece de la resistance! We had the most perfect day, the sea was flat. Visibility crystal clear and the reef pristine. I had the impression that Paradise Palms was in Palm Cove where as it is quite a way out and they do not provide a shuttle bus. We had a bit of a laugh negotiating the local buses anyway. Paradise Palms was superb accommodation. My husband was in heaven (he is a golf fanatic) I was a little dissapointed the spa wasn't opened yet, but I made up for it by relaxing by their state of the art pool.The apartments were beautifully decorated and very spacious. The staff were most helpfull.Another criticism is that both the tours and Paradise Palms thought I had only paid a deposit and were expecting further payment. Only for the vouchers you e-mailed me I had no proof otherwise.It certainly is a gorgeous part of the world and soooooooooooo GREEN.Regards Kerryn
Hi Sara,I was going to send you an email to thank you.We had such a wonderful holiday in Port Douglas. What a beautiful place. Our accommodation at Cayman Villas was just perfect, only 5 minutes to the beach and 5 minutes to Macrossan street. The Villas were kept spotless and the pool was huge[which we used everyday] I highly recommend Cayman Villas as we would certainly stay there again.Snorkelling on the Great Barrier Reef was the highlight of our holiday. It was unbelievable, an experience we wont forget. We went on the Silver Sonic and it was fantastic. We went on the Kuranda scenic railway then down on the sky rail. Travelling through the rainforest was just amazing. Kuranda is such a lovely place to visit.Hartleys crocodile adventures was also a great place to see, especially going on the boat ride.We wish we had more time to see more of FNQ. Sara thank you for the great service that you provided. You were always very helpful to me when I started looking for places to stay in Port Douglas. I always received prompt replies from you. Once again Sara thank you for all you help. Kind RegardsMary
HiWe had a lovely time, thanks. We were very happy with your services, particularly the communications. We didnt do too much hired a car for a couple of days and went to Hartleys (quite good, bit expensive, bit run down but glad we went) visited Port Douglas twice (have been before but enjoyed the visit particularly the Sat market and the choice of good restaurants) and went to Green Island and took a snorkelling trip (boat was good, the day tripper area on the island is very run down, food outlets awful, snorkelling trip was ok) Ate out mostly in Palm Cove. Highly recommend the Tandoori restaurant and Colonies both brilliant food and service and value for money. At the other end of the scale was the Pizza place up the stairs next to Colonies (dont remember the name) - it was the most awful meal weve ever had! A couple of bites and we left. Wine was awful too.The resort was good, pool lovely. The staff were ok. Resort is getting a bit tired, not as clean as it could be. The apartment was nice, again getting a bit tired but for the price it was good. Cleaning was good (mid stay clean). Plenty of towels, soap, toilet roll etc to keep us going. Box of tissues would have been nice. The apartment was lovely and quiet, we enjoyed the rooftop area. Two DVD players but nowhere to rent DVDs! When we hired the car we did rent a couple but it was a 30min drive. We are fairly well travelled and are pretty picky we generally stay in 5 star resorts, so the above may sound a bit negative but on the whole, for the price, it was very good.We would certainly use you again if we return to the area.I dont mind if you use any comments but I dont want to be identified. RegardsAnne
Hi Sarah I was very impressed with the prompt and helpful service provided when I was making the accommodation booking. We were extremely impressed with our accommodation in Cairns and it made our stay very enjoyable. I will contact you next time we are heading that way. At Christmas we will be spending a few weeks on the Gold Coast and I will definitely have a look at booking through GC Apartments. Thanks again for your great service. Kind regardsGina
Hi, We had a great holiday the lady who runs the holiday accommodation was very friendly and made us feel very welcome. We were surprised there was only one TV located in the unit, but was a wonderful set up and very comfortable. We enjoyed bungy jumping very much although was lucky to find it was so close. Had a bit of trouble accommodating the ages of our children 4 yrs, 16 yrs and then my 63 year old mother. Perhaps some more information on family outings which involve hands on things. We found your service to be excellent very professional and prompt with replys. We would defiantly use your service again. We are hoping to head to the Gold Coast next year and would love to use your sister company. Jodie
Dear Sara, Thank you for your email. We had a fantastic holiday at Palm Cove. We appreciate your assistance in booking such a wonderful apartment in an awesome location, Palm Cove. All our communications with you and others working for your company were meet promptly and provided the information we required. We would be only to pleased to recommend your company to one and all. Many thanks once again and be assured if we are able to return to North Queensland (Palm Cove) we will call you first. All the best Kaye
Dear Sara, We are in complete agreeance with Kaye & Richard. The apartment, the location and the communication with FNQ apartments and the Boutique Collection were first rate. We could not fault it. Our only complaint would be that our time there was too short. We all hope to return again in the not too distant future. In fact just today Ron & I were happy to recommend it to another couple who are considering a holiday there. Many thanks, Judy
Sara, We had a fantastic time at Palm Cove. Our apartment at Island Views was a highlight! The apartment was beautifully furnished and all the appliances, cookware and dinnerware were quality brands.The balcony..... amazing! Vanessa McSweeney.
Hi Sara, Our holiday was wonderful The Service from Jacob at the Palm Villas was great He recommended the Combined Clubs and the Inlet Restaurant both fabulous and we went back more than once, The snorkelling was breath taking, and everyone very helpful. Thanks again for your help Sara, I will recommend you to all of our family and friends,Cheers Amber
Dear Troy, Couldn't have been more impressed with the accomodation, cleanliness, layout of the apartment. Extremely impressed with the beautiful pool, layout of the bar-b-que, and how cooking equipment was close on hand. Was happy with the proximety to cairns main shopping areas. Thanks for a great holiday.Jacquie
Hi Sara, Further to your email I respond to your questions as follows: (a) A great holiday comprising golf, eating, drinking, swimming and sun baking;(b) The standard of accommodation and the service were both excellent.Regards John
Hi Sara Was meaning to write to you anyway, we had a great time the apartments were beyond our expectations, superb, spacious, luxurious and great value. You arranged everything so well with so little stress on our part, so a massive thank you to you! We are planning a trip to Sydney for a long weekend but our next holiday will be up to Kakadou in July.All the best to you Steve
The apartment itself was spacious, well-equipped, clean and well-maintained. Although we didnt use the pool area much as we were out and about most days, it looked quite nice. The staff at the front desk were friendly and helpful. The check-in / check-out process went very smoothly. Additionally, the booking of the apartment was easy and the staff was friendly and quick to respond to any questions we had.We had no problems at all and enjoyed our time and would choose to book with your company again.Kind regards,Tina