Testimonials

Listed below are some of the comments we have received from past customers.

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Hi Sara, Thank you for your email. We had a fantastic holiday and all the bookings that we made through you were all in order. We were very happy with our apartment and the pickups and tours all worked out very well. Kind Regards, Barbara
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Thanks Sara – your help as always was excellent. We were very happy with everything at Palm cove. The kids loved the resort, and we loved being able to get food from NuNu’s to take back to our room once the kids were asleep! Regards Andrew & Jenny
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Hi Sara, All went very well. The apartment was excellent and the Manager was very helpful. We went to Parenella Park which was fantastic and also Palm Cove, also great. The Botanical Gardens were also very good. Cairns is very centrally located and there are a lot of things to see at very close range. Thank you for all of your assistance, everything went like clockwork ! Cheers Glenn
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Hi Megan We had a most wonderful holiday in Port Douglas. The accommodation at Port Douglas Resort was great and suited us perfectly. Great location, within walking distance to main street and beach. Thanks again, Denise.
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Afternoon Brenda, Thank you very much for all your efforts we had a great stay and everything worked perfectly. Not one single hitch. The accommodation at the Sea Temple was excellent and the staff there are very friendly and helpful. We made contact with the Boutique Apartments People while we were there and again fund helpful friendly and efficient people. I have passed on your contact details to a number of friends and family for their future use and I am sure they will certainly make contact if they wish to holiday in your area. We will certainly contact you in future for our holiday requirements. Thanks for all your assistance. regards Maureen
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Hi Sara Holiday was superb, Did normal things - Daintree, Kuranda. tablelands Have been Cairns way many times before but first time at Palm Cove Island Views is beautifully presented and equipped - amongst the very best we've ever stayed in Rick
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We are in port Douglas at the moment and even though our place is great and peaceful we do miss our swimout apartment in palm cove! The accomodation was great, the town is beautiful and we enjoyed dining out. We had a great time, check-in was quick and easy as was checkout. Only thing I could suggest is a dining guide in the room- options and recommendations etc etc We will definately be back, Thanks again Sam and Rod
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Hello Sara, We really enjoyed our time in Cairns and the location of Cascade Gardens meant we could walk where we wanted to go. As far as accommodation is concerned, next time we will remember to ask for a ground floor as I have problems with my legs sometimes We would have preferred a larger fridge in the unit as could not accommodate both food and a few beers. The food won. We enjoyed the bbq facilities and the pool. We did something each day so wil itemise them Reef Magic was just that magic. Excellant support from crew members particularly when I got sea sick. Crocodile Cruise - very informative and interesting, enjoyed seeing crocodiles in natural state (I did not ponder on their future as coats or handbags). We particularly enjoyed the cruise back down Trinity Inlet . Horizons Cape Tribulation trip. Superb. A long day but packed full with interest. We went to places we would not have gone to had we hired a car and drove ourselves. We took the train up and back to Kuranda. I had expected the highlight of my trip to be the Barron Falls as I thought they would be surging, however they were a mere trickle, fortunately the Stony Creek waterfall was bursting with energy. I visited the Butterfly House and wished I had a couple more hours to spend there. The butterflies took my breath away. I had not seen a Ulysses or birdwing before and to see them in such abundance was a real gift. We took the Sunbus to Palm Cove and enjoyed that too. The afternoon was spent resting and we then visited the Casino where we enjoyed watching others play. Dinner was good and inexpensive. Off to Paranella Castle. Again I was blessed as I saw the ulysses butterfly in three different locations. We thoroughly enjoyed all aspects of this trip from the lush countryside, the Gillies hill (last time we were in Cairns we went up on our motorcycle but did not find that hill - next time we are on the bike we will certainly go on that road again), Lake Barrine and their scones, Milla Milla falls, the boulders, and the Castle. The vision and expertise of this man and his family was remarkable. I was also struck by the professionalism and the enjoyment staff members here had in the work they do. The staff of all businesses we travelled with were excellant, informative, humorous and considerate. We also appreciated the presentation and freshness of the meals we had at the RSL Club. We will come again and thank you for your assistance. Helen
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Hi Sarah just returned yesterday from Cairns. The holiday all went as planned and my daughter and I were most impressed at the attention given to tourists by all the businesses in FNQ. It's a pity we had not allowed at least one more week to do a few more of our options, but we enjoyed all that we managed to squeeze in. We did a trip on the Gulflander and Savannahlander trains with side trips to Cobbold Gorge and Undara Lava Tubes, and I would certainly recommend this as a great experience. The Gulflander would probably more suit "dyed in the wool rail tragics" because the scenery is pretty monotonous on that section. There are a few good optional packages for using the Savannahlander train. The Reef Palms was most pleasant and was exceptionally good value. Thank you for your very thorough follow through of our booking with them. I will certainly be in touch with you if I do a return visit someday. regards Peter
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Dear Sara, just wanted to let you know that we were all very impressed by the accomodation and also the friendly helpful staff at Mantra Trilogy. We asked them to book us on a boat to Green Island and it was all done very professionally and quickly. We would like to say a very big thank you to you and the staff at the hotel. We would definitly book with you again. Thanking you Dianne
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Hi Sara had a woderful time up in your part of the country every thing was great the Mandalay appartments were absolutely beautiful the staff were very helpful we couldn't of asked for more! I Can't thank you enough with all your help as have not booked thru an agent before I will definitely reccomend you to many ! As having a hairdressing bussines I will definitely pass on the reccomendation of your services. Thank's once again Kerrie
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Good Morning, Thank you for a wonderful stay. The accommodation was perfect and the management couple at Getaways of Grafton were superb. We could not asked for more they were friendly and very helpful in advising us on trips and places to visit. We did have one bad experience, this was down to the company providing the Falklands Islands Tour. They did not have the glass bottomed boat available and they did not mention it to Getaways on booking for us. As my mother can not swim it was a big disappointment for her. We did recoup some of the Monies paid. When we do decide to go on holiday to FNQ again we will most definitely use you again. Thanks, Murray
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Holiday was great. Loved the Sea Temple - great pool. Barely left the resort. Karyn
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Sarah, We had a wonderful time. the Island View is a sensational place to stay. We were very happy with all the services provided and will definitely recommend your company to our friends. Thank you once again for making Lyn's birthday celebration on e to remember. Regards Kerry
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Hi Megan, Thanks for your email. We were happy with the service offered by your company. The apartment however was not fully stocked ie sugar etc upon our arrival. The mid week clean however was excellent and made up for that. As we were unlucky with the weather ie 4 days of rain, the apartment was important to us. It was difficult to feel safe (with the kids using the outside staircase) as it was exposed to the rain. I suppose this has been a design fault and difficult to rectify. We went to the movies on the rainy day and enjoyed a self drive trip to the daintree. The service at the hotel (bars and lobby) was excellent at the seatemple. Thank you for your emails and help with my enquiries. FNQ apartment's service was great. Regards Marie
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Dear Troy and Sarah, Thank you for your great service! We had a great stay at Getaways on Grafton, the apartment was clean and well equipped. The management were very friendly and nothing was a problem. Lot’s of information given about local attractions from the staff including the “pool guy” who gave us lot’s of local information and colour! The location of the apartment complex was close enough to Central Cairns to walk @ 10 mins to the Esplanade and the vast array of restaurants and attractions such as the Night Markets. Thank you to Sarah for following up on the tours that we had put a deposit on, I was very grateful to hear from her when we found out one of the tours had to be changed – again Sarah was able to fix everything up for us and it definitely made for a problem free day on the Skyrail Cableway. The tour we booked through you to go to Green Island was also terrific – we had a great time on the island and I was very impressed with all of the staff and crew on this Great Adventures tour. The weather had been overcast and raining for most of our trip, the day at Green Island was bright and sunny and made for great snorkelling conditions and I was very surprised at the amount of fish so close to the beach – amazing! We had hired a car, and we certainly made good use of the unlimited kilometres. We drove up through Atherton Tablelands, Port Douglas, Mossman Gorge and up to the Daintree as far has Cooper’s Creek, which was flooded the day we ventured to the rainforest. On our last day we returned to Mareeba and enjoyed an afternoon at Coffeeworks – a must for anyone who loves “a cup of Java”. I am planning another trip to FNQ now we have been there, seen what is available and I would love to incorporate a stay on Green Island and an eco stay in the Daintree. Again thank you for your fantastic service – it certainly made for an enjoyable getaway for our family because you took care of all of the details to ensure that we had a great time! Cheers, Deb Kirwan.
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Dear Megan, Our stay at the Mango Tree Apartments in Port Douglas was everything we hoped it would be ... well, except for the weather, over which, of course, you have no control. However, we did get out to the Reef and the only thing we couldn't do was get up to Cape Tribulation due to flooding. Our apartment worked out very well and was close to everything. Thanks for all your help, Diane and Arthur
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We had a lovely stay at the Sea Temple Palm Cove, the apartment was lovely, well appointed, clean, and lived up to our expectations (guess we can’t hold you accountable for the rain!!!) Your staff in every instance were helpful, polite and welcoming. This was a contrast to accommodation we had booked in Port Douglas (unfortunately not via Boutique Collection), that was not cleaned to the standard we would expect, and lacked basic appointments. While with you in Sea Temple we spent a day at Green Island and the outer reef, which we had booked via your service. We had a great day, one of the highlights of our visit. We would not hesitate in recommending you to family or friends visiting FNQ Regards Lisa
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Hi Sara, 1 word, Awesome. a) We had a fantastic time, even though we only saw about 4 hours of sunshine. The weather was terrible but thankfully the location, venue and service made up for that. We will definitely be going back to Palm Cove. While we were unable to complete many of the activities the area has to offer due to the weather, we did spend a fair amount of time relaxing and unwinding which is what were really there for anyway. While we did find some restaurants to be quite pricey we could see that you still get what you pay for, and the meals were delicious and nicely presented. All the staff and locals we bumped into were very friendly and I think just a reflection of the atmosphere up there. It really is a magical place. B) I have never experiance service like yours, It has been outstanding to say the least. Your communication has been clear and thorough and made us feel as though we had our own Personal Assistant! Congratulations on providing such an excellent service. You have something to be very proud of. We have already recomended your services to all our friends. Thanks for making our first wedding anniversary so memorable.
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Hi Sara, My family and I were very impressed with the apartment accomodation at Getaway on grafton - the staff were very helpful and pleasant. The three tours we did were all great but we were very disappointed about not getting to travel on the Kuranda train (but that wasnt something anyone could prevent). We all enjoyed the time we spent in Cairns but if we were to travel up there again it probably wouldnt be in April as it did rain everyday (unfortunately) but then it didnt really prevent us from doing the tours. The help from FNQ apartments was very good and we were pleased with your efforts, so thankyou. Kathryn
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