Testimonials

Listed below are some of the comments we have received from past customers.

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Thank you all so much for all the work you did to arrange our stay in PD. It all went smoothly, the apartment was excellent, we really enjoyed it. In fact I could easily have a week every winter in that apartment! We enjoyed PD, caught up with some friends, ate nicely, explored the shops and enjoyed the market very much. I thought the market better than when we were there 2 years ago. Regards to you all and I will pass on your name to friends when they are heading north. Carolyn Chown
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The Villa San Michele accommodation in Port Douglas was fantastic, a great recommendation. Having a young child we were able to walk everywhere 5 mins to the marina and beach, lighthouse, Bally-hooly train and all the eateries. We also felt part of the action at night time as we had a balcony overlooking the main street. We would stay there again. There is plenty to do and see around Pt Douglas we went to the barrier reef (Wavedancer) and also self drove to Mossman Gorge and as far north as Cape Tribulation through the Daintree. Thank you to the agents at FNQ for completing all our bookings prior to arrival. The speed of your responses and offer of assistance was greatly appreciated. Also keeping in contact prior to and during our stay was a nice touch. We will definitely be in contact again next time we travel this way! Thanks, Recent visitors to the area!
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Hi Guys, I just wanted to say thank you for all your help in organising our winter getaway to the beautiful Beach Club in Palm Cove. We had the most relaxing time. The apartment was fabulous and the view over the pool was wonderful to wake up to every morning. The kids absolutely loved the pools and pretty much spent the entire time shuffling between them with barely a dry a minute! And my husband refuses to stay anywhere from here on that doesn't have a pool bar 😜. Suffice to say we hope to get back there again and again ... As we've found a new favourite holiday destination. Thanks again, Talia Ferrante
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I just wanted to say thank you for all your help in organising our winter getaway to the beautiful Peppers Beach Club in Palm Cove. We had the most relaxing time. The apartment was fabulous and the view over the pool was wonderful to wake up to every morning. The kids absolutely loved the pools and pretty much spent the entire time shuffling between them with barely a dry a minute! And my husband refuses to stay anywhere from here on that doesn't have a pool bar 😜. Suffice to say we hope to get back there again and again ... As we've found a new favourite holiday destination.
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We travel to Pt. Douglas each year and are rarely disappointed. This trip was especially an enjoyable experience, the town looked as though it had been spruced up (has been looking a bit tired in past years). The shops were looking better, most of them occupied, looking busy and giving a good vibe to the town. Well done. We always stay at Driftwood Manteray in unit 5, because it has a walk-in shower recess, plus second bathroom and bedroom. As a senior it’s important to have a safe ‘walk in’ shower and not have to clamber over a bath. The unit had just been refurbished and it looked wonderful, new kitchen, new drapes, new furniture, spotlessly clean........it really looked attractive and luxurious at an affordable price. In the past this unit also looked a bit tired and grubby – no longer, congratulations. The on-site manager was also extremely helpful and friendly.
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We were very happy with the apartment you booked for us at Port Douglas. Especially with the nightly rate which is no longer available for next year. Port Douglas is the ultimate five star holiday destination in Queensland. Thank you for your efficient help. Carole Pulman.
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Hi Sara, Thanks for your email. We had a lovely time at the Sea Temple Port Douglas. The rooms (135/136) were spacious and well positioned to the pool and pool bar, which was great. We would happily stay there again. Cheers, Phil
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Hi Meg Yes you can use my feedback anonymously. We had a fantastic holiday in the tropics and now back to the freezing cold of Melbourne. We stayed in Palm Cove after FNQ Apartments recommended this rather than Cairns (a good suggestion). TheAmphora in Palm Cove is clean, well maintained and well situated on the beach surrounded by restaurants and shops. Everything was planned, arranged perfectly and hassle free from booking to check in. As it was our first visit we did some of the touristy adventures with highlights listed below. Mossman Gorge (Spectacular) then to Cape Tribulation over the river with the car ferry Snorkelling the Great Barrier Reef was absolutely fantastic and an incredible experience not too be missed. Cairns Skyrail to Kuranda also a not to be missed experience overlooking the rain forests and waterfalls. Hiking the Douglas track to the Glacier Rock through the rainforest was stunning. I will certainly recommend fnq apartments to friends for the visits. Kind Regards
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Hi Sara We had an amazing time and the apartment was stunning, the nicest place we have stayed. The ensuite was huge and the kids enjoyed the deep spa bath. The apartment could do with a small frypan, the large one provided was too big to cook breakfast. also a bbq on the deck would have been ideal. We did find (as did other guests) the pool freezing! It was good for a quick dip but kids soon got really cold. The trip out to Fitzroy Island was fantastic. Other than that it was amazing. We are already thinking about next years trip but not sure if we want to go back to that area as we've been there twice already now. We love the heat so as long as it's warm! Are there any other islands or areas you would recommend? It's going to be hard to top that apartment! Kind regards Niki
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Hi Sara, We had a wonderful family holiday. I really appreciated the ease of dealing with FNQ Apartments before we left, the hassle free booking procedure, the quick response to any queries and the updated information emailed to us. The apartment we booked exceeded our expectations. It was tastefully decorated and spacious for our family of 5. We were greeted shortly after our arrival at Sea Temple and made to feel very welcome. The only improvement I could suggest was that a gas barbeque on the deck would have been a wonderful addition (but maybe not allowed) and a small carton of milk would also have been very welcome so that we could make that cup of tea on arrival, especially after a long flight, but it was great to have the supermarket a short drive away. I do recommend hiring a car for the duration as it made getting to the local attractions and grocery shopping much easier. We loved the variety of restaurants to choose from in Palm Cove. Apart from enjoying the local attractions of the Sea Temple hotel and pools, Palm Cove shops and restaurants and beautiful beach, we also visited Hartleys Crocodile farm which we really enjoyed. My daughter's highlight apart from the crocodiles was to be able to pat and feed a wallaby. A great day's entertainment and very educational as well. We also did the day trip to Fitzroy Island which was fabulous, we were able snorkel with the sea turtles and a day snorkling the Barrier Reef with Calypso Tours was a highlight. An afternoon drive to see the shops and beach at Port Douglas and a dinner there was also fun. It was a holiday to remember. Thanks again and I will certainly be happy to recommend FNQ Apartments and Far North Queensland. Kind regards Catherine
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Hi Brenda, We had a great time. We loved the Hibiscus Resort. Fantastic location, clean, spacious apartment and nice pools. We would definitely book it again if we could have a room with similar layout and were working with the same budget. We did a lot of things ourselves because we had a car. Highlights were Mossman gorge, the reef, and kayaking at Palm Cove (although we didn't feel overly welcomed by Brad) Hartley crocodile adventures was an absolute surprise! Small, friendly and fantastic. The fact that you can go three times on one entry fee was amazing. We did in fact go three times because our boys loves it so much. I also want to say that the staff at Mossman Gorge and Mossman hospitals were fantastic. My son was stung by a stinging tree and was taken to hospital. I would have had no idea about the severity of this tree and the treatment required if it wasn't for the staff at the gorge. You guys were great. Nothing was too much trouble and I would definitely book through you again. Thanks for all your assistance. Regards, Marly
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Thank you so much for everything, we had the best holiday we have ever had. We participated in a lot of activities & tours, we made the most of ever moment. But it was the wonderful people we met who made our holiday special, and none of it would have happened without you making all the last minute bookings & finding us a place to stay. Thank you so much.
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Hi Sara Im more than happy to share our experience in dealing with FNQ and our time in Pt Douglas. Firstly FNQ are a dream to deal with. Due to my husband and my very hectic work schedules we can never plan our holidays until the last minute. FNQ were fantastic at responding to my accommodation request asap, listening to what I wanted and then providing me with the best available options. The option we ended up choosing was the Oaks Lagoons and we are so happy we did and will definitely stay there again next year. I thought it was fabulous value for money, very clean, comfortable and had all the facilities and amenities we needed. The bbq facilities available were fantastic and the option of having a heated pool was also a huge plus. The staff were really friendly, helpful and really knowledgeable of the area and everything it had to offer. They gave us many suggestions of restaurants to try out that were family friendly and fit the budget. Last year we stayed at the Rendezvous and we had the opposite experience where the staff were pretty much all working tourists and had no knowledge of the area. During our time we spent a lot of time relaxing, swimming, going to local playgrounds and eating!! We went to Hartley’s Crocodile Park which the kids (and adults) thought was fantastic. We also went to the Cairns Wildlife Park/Zoo. It was ok and we went last year also but we probably won’t go back again. As my youngest child is now 2 we did venture out to Mossman Gorge which was absolutely beautiful and the kids had a ball. They were lucky enough to swim there which was a fantastic experience for all of us. This year we also tried to go and see the Groper at the inlet bar/restaurant at feeding time. I would have to say this was the only negative experience of the whole trip. The staff at the restaurant were not friendly at all. The setup of where you view the Groper from is very confined and was full of adults who seemed to find it annoying that children were there. The feeding was meant to commence at 5pm. We left at 5.20pm and because nothing had happened and the kids were sick of waiting and starting to get upset. The best part of this particular evening was going to Chillies for dinner, which I think has some of the tastiest and most affordable food and the most child friendly restaurant in Pt Douglas. They have the most authentic pizzas (very close to the pizzas in Naples) and their other main dishes are fantastic also. It is pretty much an all outdoor restaurant so if its raining its not worth going, but if it’s a nice night it’s a great place to dine and relax. They have a small sandpit and black board for the kids and also a tub of Lego and a stack of kids books. The staff are fantastic and service is quick. I highly recommend Chillies, especially if you have kids. All in all we had a fantastic time. We will definitely use FNQ again and also stay at the Oaks Lagoons again. Thanks for all your help. Antonietta
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Hi Sara Yes feeling very relaxed back in Sydney! Thanks for the opportunity to provide more feedback. I'm answer to your two questions: A. Our impression of our holiday to Palm Cove is an excellent one. We decided on Palm Cove as it's such a relaxing place to get away from our busy lives. My wife and I hired a car and we visited Port Douglas, Daintree Mareeba, Kuranda and Cairns. We spent a lot if time relaxing by the Island View's beautiful pool or on the beach directly across the road. There are plenty of great restaurants, however we had the pleasure of having the degustation meal again at the Reef House which was just fantastic and highly recommended. We visited Palm Cove on both our 10th and 20th wedding anniversaries and then again just recently. We will definitely be back! B. The standard of service provided by the staff were excellent. We had a fantastic beach front apartment in the Island View resort. The apartment was huge, spotless and had fantastic views - this is by far the best apartment we have ever stayed in. The FNQ service is fantastic and highly recommended. It is ok to use our comments for your website. Many thanks for the voucher! Regards Ken and Sonya
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Hi We thought BEACHES was just perfect for our family holiday, and would be happy to stay there again Thanks
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Hi Vanessa, Thank you for the welcome home email. Sorry for the delay as I just got back to work today. We had a lovely holiday in Cairns, beautiful weather and everyone very helpful. Our apartment was amazing, we would definitely go back there. We did a few day trips to the Great Barrier Reef, Train and Sky rail, Table Lands, Port Douglas and Palm Cove, all were excellent. Our next visit we will stay longer as I feel there is so much more to do up there. The hardest thing was leaving and arriving back in Victoria to cold and wet conditions. Thank you for sending the voucher, hopefully I can use it later in the year. Please pass on our regards to everyone who assisted us with our stay. Thanks again we had an excellent time. Kind Regards Jenny
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Hi Lisa, Just wanted to advise of our stay at the Sea Temple in Port Douglas from 15th-22nd May. LOVED IT. Sea Temple was great. The apartment was excellent. Beautiful. Our only complaint was on our oven cook plate it only had x1 knob for the 4 burners. The second bedroom bed, I was told was very uncomfortable and hard? Apart from that Thank you and you will be seeing me again next year for another holiday in Port Douglas. Regards Tracey
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Hello Brenda, We had a lovely holiday in Port Douglas, our accommodation was great, we had a real relax with our friends. We eat at some wonderful restaurants Salsa, a french one next door, and a italian on the corner across from the hotel. All great. We played a few games of golf, went to Mossman Gorge which we have been before just lovely. Your services were extremely good thank you very much, I will recommend you to our friends and family. Thank you once again for all your help, Regards Mick and Tricia
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Hello and thank you for your help in securing our apartment for a week in May 2015. Our visit to Cairns was to catch up with family whilst also visiting our son, his wife and our first grandchild in Townsville. We have family in Milla Milla and Earleville so staying in an apartment ourselves took any pressure off family. While we were in Cairns we did some touristy things like the sky rail cableway. Amazing!! We had driven, trained, bused and now the sky rail this visit. We are not strangers to Cairns, with family up here we visit maybe every 5 or so years. We have seen Cairns grow from a little fishing village to the tourism hub it is now. Thank you for arranging our stay at Park Regis Apartments, our only complaint was an air conditioner that continued to drip. The maintenance man after two attempts finally stopped the leak. The apartment was roomy with everything you need. Cutlery, pots and pans and crockery were plentiful. The staff were wonderful even down to the room attendants, everything was great. Many thanks again, Evelyn Wall
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Hi Vanessa, The accommodation was lovely, the only hiccup being the adjoining room door being unlocked and a surprise visit from the next door guests. This however was quickly resolved after a phone call which I appreciated. I hired a car and went on a day trip to Paronella Park which I found most enjoyable. I will be returning to do the night tour for sure! Thanks again for your assistance and I look forward to booking my next holiday with you. Regards, Vicki
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