Listed below are some of the comments we have received from past customers.
We had a great time. We loved the Hibiscus Resort. Fantastic location, clean, spacious apartment and nice pools. We would definitely book it again if we could have a room with similar layout and were working with the same budget.
We did a lot of things ourselves because we had a car. Highlights were Mossman gorge, the reef, and kayaking at Palm Cove (although we didn't feel overly welcomed by Brad) Hartley crocodile adventures was an absolute surprise! Small, friendly and fantastic. The fact that you can go three times on one entry fee was amazing. We did in fact go three times because our boys loves it so much.
I also want to say that the staff at Mossman Gorge and Mossman hospitals were fantastic. My son was stung by a stinging tree and was taken to hospital. I would have had no idea about the severity of this tree and the treatment required if it wasn't for the staff at the gorge.
You guys were great. Nothing was too much trouble and I would definitely book through you again.
Thanks for all your assistance.
Thank you so much for everything, we had the best holiday we have ever had.
We participated in a lot of activities & tours, we made the most of ever moment. But it was the wonderful people we met who made our holiday special, and none of it would have happened without you making all the last minute bookings & finding us a place to stay. Thank you so much.
Im more than happy to share our experience in dealing with FNQ and our time in Pt Douglas.
Firstly FNQ are a dream to deal with. Due to my husband and my very hectic work schedules we can never plan our holidays until the last minute. FNQ were fantastic at responding to my accommodation request asap, listening to what I wanted and then providing me with the best available options.
The option we ended up choosing was the Oaks Lagoons and we are so happy we did and will definitely stay there again next year. I thought it was fabulous value for money, very clean, comfortable and had all the facilities and amenities we needed.
The bbq facilities available were fantastic and the option of having a heated pool was also a huge plus.
The staff were really friendly, helpful and really knowledgeable of the area and everything it had to offer. They gave us many suggestions of restaurants to try out that were family friendly and fit the budget. Last year we stayed at the Rendezvous and we had the opposite experience where the staff were pretty much all working tourists and had no knowledge of the area.
During our time we spent a lot of time relaxing, swimming, going to local playgrounds and eating!! We went to Hartley’s Crocodile Park which the kids (and adults) thought was fantastic. We also went to the Cairns Wildlife Park/Zoo. It was ok and we went last year also but we probably won’t go back again.
As my youngest child is now 2 we did venture out to Mossman Gorge which was absolutely beautiful and the kids had a ball. They were lucky enough to swim there which was a fantastic experience for all of us. This year we also tried to go and see the Groper at the inlet bar/restaurant at feeding time. I would have to say this was the only negative experience of the whole trip. The staff at the restaurant were not friendly at all. The setup of where you view the Groper from is very confined and was full of adults who seemed to find it annoying that children were there. The feeding was meant to commence at 5pm. We left at 5.20pm and because nothing had happened and the kids were sick of waiting and starting to get upset.
The best part of this particular evening was going to Chillies for dinner, which I think has some of the tastiest and most affordable food and the most child friendly restaurant in Pt Douglas. They have the most authentic pizzas (very close to the pizzas in Naples) and their other main dishes are fantastic also. It is pretty much an all outdoor restaurant so if its raining its not worth going, but if it’s a nice night it’s a great place to dine and relax. They have a small sandpit and black board for the kids and also a tub of Lego and a stack of kids books. The staff are fantastic and service is quick. I highly recommend Chillies, especially if you have kids.
All in all we had a fantastic time. We will definitely use FNQ again and also stay at the Oaks Lagoons again.
Thanks for all your help.
Yes feeling very relaxed back in Sydney!
Thanks for the opportunity to provide more feedback. I'm answer to your two questions:
A. Our impression of our holiday to Palm Cove is an excellent one. We decided on Palm Cove as it's such a relaxing place to get away from our busy lives. My wife and I hired a car and we visited Port Douglas, Daintree Mareeba, Kuranda and Cairns. We spent a lot if time relaxing by the Island View's beautiful pool or on the beach directly across the road. There are plenty of great restaurants, however we had the pleasure of having the degustation meal again at the Reef House which was just fantastic and highly recommended. We visited Palm Cove on both our 10th and 20th wedding anniversaries and then again just recently. We will definitely be back!
B. The standard of service provided by the staff were excellent. We had a fantastic beach front apartment in the Island View resort. The apartment was huge, spotless and had fantastic views - this is by far the best apartment we have ever stayed in. The FNQ service is fantastic and highly recommended.
It is ok to use our comments for your website.
Many thanks for the voucher!
Ken and Sonya
Thank you for the welcome home email. Sorry for the delay as I just got back to work today.
We had a lovely holiday in Cairns, beautiful weather and everyone very helpful. Our apartment was amazing, we would definitely go back there.
We did a few day trips to the Great Barrier Reef, Train and Sky rail, Table Lands, Port Douglas and Palm Cove, all were excellent. Our next visit we will stay longer as I feel there is so much more to do up there.
The hardest thing was leaving and arriving back in Victoria to cold and wet conditions.
Thank you for sending the voucher, hopefully I can use it later in the year.
Please pass on our regards to everyone who assisted us with our stay. Thanks again we had an excellent time.
Just wanted to advise of our stay at the Sea Temple in Port Douglas from 15th-22nd May.
Sea Temple was great.
The apartment was excellent. Beautiful.
Our only complaint was on our oven cook plate it only had x1 knob for the 4 burners.
The second bedroom bed, I was told was very uncomfortable and hard?
Apart from that Thank you and you will be seeing me again next year for another holiday in Port Douglas.
We had a lovely holiday in Port Douglas, our accommodation was great, we had a real relax with our friends. We eat at some wonderful restaurants Salsa, a french one next door, and a italian on the corner across from the hotel. All great. We played a few games of golf, went to Mossman Gorge which we have been before just lovely.
Your services were extremely good thank you very much, I will recommend you to our friends and family.
Thank you once again for all your help,
Regards Mick and Tricia
Hello and thank you for your help in securing our apartment for a week in May 2015.
Our visit to Cairns was to catch up with family whilst also visiting our son, his wife and our first grandchild in Townsville. We have family in Milla Milla and Earleville so staying in an apartment ourselves took any pressure off family.
While we were in Cairns we did some touristy things like the sky rail cableway. Amazing!! We had driven, trained, bused and now the sky rail this visit.
We are not strangers to Cairns, with family up here we visit maybe every 5 or so years. We have seen Cairns grow from a little fishing village to the tourism hub it is now.
Thank you for arranging our stay at Park Regis Apartments, our only complaint was an air conditioner that continued to drip. The maintenance man after two attempts finally stopped the leak. The apartment was roomy with everything you need. Cutlery, pots and pans and crockery were plentiful. The staff were wonderful even down to the room attendants, everything was great.
Many thanks again,
The accommodation was lovely, the only hiccup being the adjoining room door being unlocked and a surprise visit from the next door guests. This however was quickly resolved after a phone call which I appreciated.
I hired a car and went on a day trip to Paronella Park which I found most enjoyable. I will be returning to do the night tour for sure!
Thanks again for your assistance and I look forward to booking my next holiday with you.
We had a wonderful time, 6 stars all the way.
From the beautiful Penthouse suite at the 5 Star Sea Temple Resort in Palm Cove, which had private access to our exclusive rooftop jacuzzi & BBQ area, which enjoyed ocean views, through to the King Size luxurious bed, and again another single spa/jet tub provided inside the Penthouse bathroom.
And the price was without a doubt AMAZING only $750 for 4 glorious nights of sheer opulence, and 5 magical days of luxury. I am truly grateful to FNQ Apartments for making my birthday an experience to be revered and in truth truly memorable.
I highly recommend FNQ Apartments for any and all accommodation and entertainment needs you could ever require!
Thank you for your email. We had a fantastic time at Trinity Beach.
We visited Kuranda by the train & also Fitzroy Island which was arranged by the staff at the Bellevue.
The accommodation was immaculate and extremely quiet despite being the Easter weekend. Kim & his wife were extremely helpful and very chatty and it was a pleasure to talk to them.
I would have no hesitation in recommending this stay to any of my friends and I look forward to the next time you can help us again. Thanks for a brilliant and most satisfactory service.
Hi Brenda we are still in Cairns.
We had a wonderful time at Trinity Beach thanks to you.
Our Vue Apartment was brilliant and the infinity pool overlooking the Coral Sea spectacular! We especially liked the fact that there are not too many apartments at Vue and therefore not lots of people to share the pool with. The location was also important to us and being a couple of sets of steps down to the Esplanade was great.
We will tell all our friends about Vue and the great service we got from you and FNQ Apartments.
Gayle, Luigi and Gabriella
Thank you so much for you quality service, couldn't ask for a more friendlier team and information galore. Being a first time traveler to Pt Douglas, your service and information made out trip so much easier to plan. Can't thank you enough.
We spent a lot of time just relaxing at the Sea Temple as it was so beautiful. A couple of the main highlights were the Quick Silver trip to the Barrier 'Reef, snorkeling was amazing.
We also thoroughly enjoyed our Daintree Tour, our host Ben was supa informative and just so friendly, he really made the day a great experience.
thank you again.
Di and Michael
Hope you're well.
Just wanted to pass on some feedback on our AMAZING stay which we booked through FNQ apartments for accomodation at the Sea Temple Resort, Palm Cove.
Our week stay ate resort was absolutely amazing. The swim out apartment was superb, everything we needed was available for us in the apartment & our daughter loved the fact that she could just wake up & jump straight in the pool. The penthouse was magnificent especially having our own private rooftop with BBQ area, spa & outdoor setting. Having dinner & listening to the beach in the background was so relaxing and therapeutic.
We couldn't have asked for better accomodation for a much needed family holiday!
A big thanks to you Brenda for regularly keeping in touch with us before & during our stay to make sure all was accomodated for us.
We will definitely be returning to Palm Cove in the future, it was our own little paradise!!
Hi Vanessa and team
We came back to Island View apartments for a quiet and relaxing holiday. We have stayed at these apartments previously and happy to say that they have maintained a very high standard.
Top location right in the heart of Palm Cove and only minutes walk to cafes/restaurants.
The team at FNQ were very helpful during the organising of our trip and suggestions to have a meal at Paperbark restaurant was excellent. And yes, the beers are still cold at Apres.
Many thanks for your assistance and we look forward to using your services again. Well done FNQ.
Rosie and Bard Luckie
We have just returned from six beautiful days in Port Douglas. We thoroughly enjoyed our time at the Sheraton Mirage. The pool was the most beautiful I have ever seen. I am not a great swimmer, but I just couldn’t wait to get in! It was an ideal place to simply relax, and enjoy the surroundings.
I would like to thank you for all your help with organizing our holiday, and for securing such a good deal for us. I will certainly use FNQ Apartments when booking our next holiday, which I hope won’t be too far away.
Please feel free to use these comments on your website.
THANK YOU ALL FOR A WONDERFUL HOLIDAY
Everything was perfect, the accommodation was second to none. We stayed at Getaway On Grafton it was fantastic amazing wonderful and close to everything.
The apartments were very well set out with two bathrooms
and two separate bedrooms with everything you can think of supplied even a washing machine and dryer. The pool was wonderful and we spent every afternoon just cooling down after the Train, sky rail feeding crocodiles, green island etc;
Cairns is a great place for kids and adults, there is so much to do and see we will be back next year.
Thanks everyone who helped organise our holiday to Palm Cove. We had a brilliant time. The apartment was perfect. Everything was exactly how we wanted plus more.
We did a day trip out to Low Isle (fantastic), Kuranda railway and skyrail (brilliant), Port Douglas, Cape Tribulation day trip (awesome) and we went to Hartley's crocodile farm. Plenty more to do for our next trip up North. Will definitely contact you again for our next holiday.
Belinda and David
PS I left a comment on Facebook and yes you can use my comments for whatever you need.
We very much enjoyed our stay in Port Douglas. Fortunately, the apartment had efficient aircon! The couple of issues we had have been reported to Tom at Seascape for attention.
A: We appreciated being on Macrossan Street and rarely had to take the vehicles out of the garage.
We enjoyed our day on/under the water but were dismayed at the state of the Reef. Having first dived here 30 years ago, the degradation of this underwater wonder is such a disappointment. The young boat crew, while enthusiastic, had no experience of the Reef as it used to be. MUCH must be done to preserve what remains of this national treasure!
Food in town was extremely expensive but of good quality. Service at the places we visited was pleasant.
B: Your assistance with finding the “Driftwood Manatary” was very much appreciated. The apartment’s location and price were very good and your prompt attention to my emails was valued.
Thanks again to you and Brenda for your pleasant and professional service.