Testimonials
Listed below are some of the comments we have received from past customers.
Hi Megan,Thank you very much for the assistance you offered to me in securing the Central Plaza apartments. I really enjoyed the holidays and the Manageress there was very helpful and kind, though I arrived late after their closing times they waited on me.I travelled up to Port Douglas, Trinity beach & Kuranda.The services in the apartment were excellent and I enjoyed my stay there very well.Once again thankyou for your help.regardsKila - PNGP.s. On my next trip Ill take you out for dinner.
Hi Chris, We had a great time in Cairns. We upgraded our diving skills, went exploring around cairns, the tablelands, cape tribulation and are off to cape york. Using your service made our holiday very easy. The apartment was of a high quality standard and very comfortable. The rates you offered were the best we could find anywhere, even the hotel itself could not match your rates. Your staff were very friendly, informative and helpful when making our booking. We will certainly use your service again. Feel free to use any comments on your feedback page. Thankyou, Annette
Hi Sara,Thanks for your email.I can quite easily combine a) and b) by telling you that our holiday was everything that we wished for and that our 2 major activities Barrier Reef trip and Hot Air Ballooning were great and the service you provide was both first class and financially beneficial.PS we did get Room 406 !Kind Regards.Mike
The location was extremely convenient for downtown Cairns....a short walk to everything! Good shopping nearby...the restaurant was useful when I did not have time to search for a meal......the apartment was great..having a washing machine and kitchen made life easy. I would recommend Southern Cross Atrium apartments to anyone....It was good to have wireless but would be better if it was available throughout the building...Dr. John 
Southern Cross Atrium Apts. -- excellent location; very convenient to Central Mall & the business district's restaurants, shops, & SunBus stops. Apartment - very clean, plenty of kitchen ware; comfy bed. Pool landscaping is lovely. Luckily, my neighbors weren't noisy. Check-in staff -- businesslike - bordering on bored - rather than friendly & welcoming. Fortunately, the Asian woman who works afternoon & evening shift was wonderful She cheerfully helped me locate sauna & gym the 1st afternoon. Thn the second night, I locked my key inside the apartment and she accompanied me to apartment with the master key, even though it was almost closing time and opened the door. Guests should be alerted that there's only one key for the apartment. Unless my unit was the exception. I was surprised that a second key wasn't available. Had I arrived a few minutes later - after the office had closed -- I don't know who would've helped me unlock the door! Billy Tea Bush Safari -- wonderful!! Guide was terrific - cheerful, energetic, very knowledgeable about the rain forest habitat and local stories. Sincerely, Dianne 
The Clarendon on Spence apartments were beautiful, well maintained and the management staff were very friendly and helpful.It was a working holiday so activities were limited. thanksRachael - Adelaide
Hi Troy, We loved our stay in Cairns. The apartment was just lovely, we couldnt have asked for better, the beds were comfortable and the balcony was great with fantastic views. The location was the best, were able to walk everywhere. We are looking forward to returning to Cairns and would definitely book again with FNQ Apartments. We were more than happy with FNQ Apartments and would be more than happy to recommend them to other holiday makers. CheersJan & Peter
Hi Megan, Sorry for so late in replying, just trying to catch up on everything after getting back, first of all thank you so much for all your help in organising everything, the apartments in Palm Cove were just beautiful and what a beautiful place, we will certainly be recommending you and your company to any of our friends traveling to Australia and who knows we might get back there again ourselves some day.We went out to green island and really loved it, port Douglas is another really nice place and it is calm out there, Cairns is definitely top of our list from our holiday.Mary
Hi Megan, All four of our party enjoyed our time in Cairns, especially the choice of accomodation in the Cairns Aquarius, which you had suggested to us. It certainly is a choice location, right in the heart of the action. With the splendid facilities in the unit, there was no need to continually eat out, and one could relax, as if at home. Your assistance in arranging tours was greatly appreciated, our relations were most impressed with the reef and rainforest. We are happy for you to quote us. Brian - Queensland
My partner & I had a great time at Palm Cove(pitty it was so short). We found our accommodation to be excellent and the facilities around us were second to none. The standard of your service was fantastic and I will definitely recommend FNQ apartment to friends & family. Thank you very much for your assistance. Regards Len Morrow 
The hotel (Southern Cross Atrium Apartments) was beautiful, I really enjoyed staying there. We went on the sky rail, actually we went up on the train and down on the sky rail, this was really excellent, and the history they gave you on the train ride was actually very interesting. As for the sky rail I did have reservations about going so high but I felt completely safe once inside. The view was absolutely incredible.FNQ Apartments, if it wasn't for your website I would have had difficulty planning such holiday but with your website is was quite simple as everything was on the site from accommodation to a range of activities. It is absolutely fine to use my feedback on your website. Thanks again.Megan J Herring
Hi Sara We had a fabulous time in Port Douglas with no complaints about our apartment. It was clean, spacious and had all the amenities we needed. Our children had great fun in the "noisy" pool. A minor point was that the water in the shower ran cool quite quickly. Maybe though this is a water saving device to discourage you from staying in the shower too long. The lady on reception gave us good advise about activities we wanted to do and which trips were most suited to families. All the excursions we took were greatly enjoyed. Our time in Port Douglas was over too quickly and we would liked to have stayed longer but our schedule did not allow this. Regards, Judith 
Everything was fine. Apartment was VERY nice, & easy walking distance totown.It was clean & tidy.Thanks for your assistance regarding accommodation.
Just wanting to let you know that we had a fantastic time staying at the Lakes Spa and Resort. Thank you so much for organizing our stay. We had high expectations and I am please to tell you that we could not believe how beautiful the apartment was. It was everything we wanting and more. 5 star luxury with all the trimmimgs. We will definately use your services again for our future accomodations needs and we will recommend your sevices to our friends and family. Thanks once againStefanie Raiti
All four of our party enjoyed our time in Cairns, especially the choice of accomodation in the Cairns Aquarius, which you had suggested to us.It certainly is a choice location, right in the heart of the action. With the splendid facilities in the unit, there was no need to continually eat out, and one could relax, as if at home. Your assistance in arranging tours was greatly appreciated, our relations were most impressed with the reef and rainforest. We are happy for you to quote us. Brian Whitehead
All four of our party enjoyed our time in Cairns, especially the choice of accommodation in the Cairns Aquarius, which you had suggested to us.It certainly is a choice location, right in the heart of the action. With the splendid facilities in the unit, there was no need to continually eat out, and one could relax, as if at home. Your assistance in arranging tours was greatly appreciated, our relations were most impressed with the reef and rainforest. We are happy for you to quote us. Brian Whitehead
We had a great holiday in Cairns...we spent plenty of time down at the esplanade because it is so perfect for kids, we visited the zoo and we also went for a visit to Port Douglas markets on the Sunday. The weather wasn't as warm as we thought it would be...but it was great that it rained very little and so we were still able to get out and about with the kids.We were really happy with the accommodation...(the only thing was that we were told there was a DVD and CD player yet when we arrived...there wasn't! Troy was great though and immediately got a DVD player for us (well actually our son!) We were impressed that the apartment was cleaned for us whilst we were there too. It was a great location near Muddy's Playground....very nice short walk!Alison and James
This was the first holiday of this type where we have not used a travel agent and frankly it was far less hassle overall. I would not hesitate to recommend you.As far as your services are concerned, spot on! Sun Palm were courteous and efficient where they were supposed to be when they said they would be. Cant get better than that! The accommodation we chose (despite my glitch) was excellent. Again all our details were known and correct on our arrival. All the staff were really pleasant and helpful. The rooms were clean, well equipped and had all the facilities we needed. The entire design and setting of the complex was delightful. We had a good stickybeak at a number of similar resorts and can only say that PD Retreat would have taken some beating! Fantastic value.We did not do many of the touristy things as we had done them on previous visits however, those we did partake in were again well organised and gave what they offered.Restaurants have multiplied and improved since last there.Only complaint if you are self catering is Coles poor range, poor quality, poor attitude. This company has no place in PD. On the other hand, IGA in the Rainforest complex was the exact opposite. Make sure you somehow tell your clients where they (IGA) is and how to get there via Sun Palm Shuttle if they do not have a vehicle.All together a most enjoyable break made much easier by your organisation.Cheers,Mike &Sandra
Hi Troy,Back to normality again, unfortunately.We had a wonderful time at the Sea Temple - the wedding was just beautiful and the weather behaved on the day, which was also Mother's day, and we had sunshine all day.Thank you for organising all the accommodation for me, everyone was more than satisfied with their rooms and our three bedroom apartment was just great. We were refunded for the roll-out bed also, thanks for following that up. Our overseas visitors were very impressed with the Amphora also.Thank you again for all you did, it is much appreciated, and I hope one day my husband and I can come for a relaxing holiday without having to organise other people. We will definitely book through you when we do!Sincerely,Wendy
Megan, I would much rather still be on holidays but.... We had a great holiday. The Oasis Resort suited us very well especially the pool and playground - both kept the kid's entertained. The apartment was large and in excellent condition and the location was very convenient. The onsite manager Sally was very helpful and informative and provided us with assistance in booking tours, babysitting and provided some local knowledge. Palm Cove was picturesque, quiet and provided us with everything that we needed. The surprise of the trip was the two days that we spent in Cairns. The lagoon was great - once again kept the kids very happy - and the playground on the Esplanade was the best kid's playground that I have ever seen. Getaways on Grafton was well located and a good standard of accommodation. We took the Skyrail to Kuranda one day - a long day but the girl's enjoyed it and had another half day on Green Island which was a bit rushed but we thought a full day would be too much for the girls. We chose the Green Island (?) tour - the staff were very friendly and helpful with the pram, information etc. Thank you for your assistance in booking the accommodation, it was great to have a single point of contact. If we are heading north again we will be in touch! Regards,Tracie 
