We were very happy with the Blue Lagoon. Trinity Beach is quaint and enjoyable. We noticed a huge change at Palm Cove. We enjoyed the Sky Rail attraction and I would have to say that FNQ is on the ball looking after tourists. We will be back some time and will contact you for bookings. Thanks again....
Paul ... Ballarat
Everything was great with the apartment we booked with FNQ apartments. Very happy. Thanks so much.
I'm freezing my butt off in Canberra with minus4degrees at nights and a high of 10degrees during the day!!! Cairns is beautiful!!!! Blue Lagoon was ideally located and perfect for our small family. Quiet atmosphere and clean and tidy with all facilities in great condition. All Blue Lagoon staff were curteous and helpful.....particularly Alex. Blue Moon Grill Restaurant is highly recommended by us with awesome staff and phenomenal food! Down Under Dive - Osprey V tour was fantastic. Crew were magnificent!!! Helpful and fun....food was great and entertainment was out of this world. My son was the only child on the tour that day but they catered to his every whim! Definately recommend this tour for fantastic Reef locations....tour may not be ideal for families with young children. Tropical Horizon - Kuranda tour was magnificent. Scenic train and skyrail ride were stunning. However train ride was delayed for 1/2hr for departure and a little long - 2hr scenery ride was not really my thing. Quaint little forest town with many original/handmade souveniers not seen elsewhere. Bill T Safari - Cape Tribulation/Daintree tour was awesome (except for being bitten alive by mozzies!) Worth the trip. Our guide - Andrew - amazed us with his knowledge and love of nature. I would like to say a huge thankyou to Sara from FNQ Apartments for co-ordinating our holiday. Blue Lagoon was recommended by you and we were extremely happy with the result. All tours were chosen by myself but there were no hiccups in the process of securing these tours with Sara's help and fantastic specials were even obtained for us! All our questions were answered promptly and precisely. please feel free to use my comments on your website. I woud love to visit FNQ again in the near future and would definately be contacting FNQ Apartments for their exceptional service!
Hi Troy and Megan,
Well, currently I am still in Australia, in Sydney, but will be returning to the USA on Sunday June 7. I really enjoyed the stay at The Blue Lagoon, everyone there was FANTASTIC! If I had to complain about anything ,,,it would only be two things. ONE would be the beds were very hard. TWO - I wouldn't exactly call their fitness center an actual fitness center. However, I did sign up with Trinity Coast GYM for $20.00 additional dollars and worked out there four times. We actually ended up renting a car at the last moment. So we went to Kuranda Railway/Skyrail, Atherton/Tablelands, and Port Douglas. I strongly recommend a car for the whole trip. It really does get easier driving on the left side of the highway if you are doing it everyday. I LOVE the view of our apartment,,,absolutely gorgeous. Like I said everyone there was ABSOLUTELY FANTASTIC!. With great customer service,, you can overlook the other two complains quite easily.
I plan on coming back again next year.
SO THANKS SO MUCH FOR EVERYTHING GUYS AT FNQ . YOUR THE GREATEST!
Thanks for your follow-up email. FNQ is a very special place. We found that a week was just not long enough. Activities we participated in were as follows: 1. Drove to Kurranda, went to Barron Falls, walked the markets, road the Skyrail back down. Excellent day although raining. 2. Hartley's Crocodile Farm - well worth the visit. 3. Reef tour on The Wave Dancer to Lowe Island - snorkelling etc. Highly recommend The Wave Dancer - Biggest highlight of our trip. 4. Daintree - Cape Tribulation etc., swam in Gorge, Thornton Beach and Cape Trib Beach. Went as far as the road would take us without having FWD. - very special experience. 5. Other experiences we had was the shopping, Casino (although Zoo was closed at Casino at time of visit), Trinity Beach, Palm Cove, Holloway Beach. Eating was great. Weather was perfect. Blue Lagoon Resort was an excellent place to stay - highly recommend it. One of the bedrooms air conditioning unit was not working which made it a little uncomfortable for 1 couple staying. We were informed that it would be fixed the next day but that did not happen, however we were discounted for this inconvenience. The only suggestion I would have is maybe a dumb waiter being installed for lifting luggage to the top floor. This would make things a lot easier for the elderly. All in all this was a memorable holiday and would highly recommend Cairns etc. as a holiday area.
Sorry that it has taken me a few weeks to reply to your email. Our girls weekend to Cairns was a fantastic time for us. What made it even better was the apartment that you booked for us. We were all very impressed on the room and the lay out. The staff were lovely and friendly and helpful. But us girls just couldn't get over how wonderful the apartment was. We wanted to chain ourselves to the furniture, as we just didn't want to leave. I also want to thank you and your team, for assisting me with all the booking and the changes that I made. Not once did you or your team, make me feel like I was being a pain or a nuisance to you. You were very friendly and very helpful. I will most defiantly use your services again if I am coming back to Cairns in the future. Once again, thank you so much for all your wonderful work.
Sorry I didnt respond earlier as during school holidays I work from home (no pc). Our holiday was realy great. The accommodation was good value for money. The unit was very spacious compared to similar priced units and all facilities were first class. The complex has yet to complete the landscaping and construction etc. however when all is completed it will be terrific. The location is very good. On the whole we were quite impressed. Being that I did my usual trick and left it till the last minute to book the accommodation. I was very pleased with your help. As we live in Townsville and normally do not require the service of an agency for local travel, I probably will not be a regular customer, however I would recommended your service to friends.
Just to let you know that my family had a very comfortable and enjoyable stay in the Blue Lagoon Resort. We had everything that could be needed and more, the beach and shops were only a stroll away. The pool was great, the B.B.Q. was used more than once. I would recommend these apartments to anyone and would most certainly stay there myself again if I am to visit Cairns again.