We had an absolutely marvellous time in Palm Cove. The accommodation was outstanding - very clean & quiet. The pool at Sanctuary was perfect & the service spot on (new owners were friendly & helpful). This was our 1st time in Palm Cove - we have been to Noosa & Port Douglas - & Palm Cove was by far our fave - great restaurants, beach was lovely & it's a very relaxed place. If we were to have 1 gripe, it was that the wifi wasn't great at sanctuary (only mention it cause my husband had work to do). Otherwise, I'd say it was the perfect trip.
We didn't do any day trips (we did the reef etc a few yrs ago), but we did go the cairns zoom & wildlife dome which I'd recommend as we all thoroughly enjoyed it.
Just a short note to let you know that you interpreted our specifications very accurately and to our complete satisfaction. We were delighted with our choice of accommodation, and we also were well satisfied with your suggestion to use "we shop for you" to save us the chore of getting in our initial supplies on arrival. We had a lovely holiday at Palm Cove, and particularly enjoyed the variety and high standard of the restaurants there, and we hope to return some time next year. With many thanks for your help, and for the voucher,
Sorry it has taken a little while to reply to your email, but we have had a fairly busy week since returning home. Peter and I had a wonderful holiday at Palm Cove. We were extremely happy with our accomodation at Sanctuary Palm Cove. The apartment we were allocated met all of requests, ie top floor, sunny position, and well furnished, plus very clean. We thank you so much for suggesting Sanctuary to us. It was everything we hoped for and more!! The service that I received from yourself and Megan was first rate - 10/10!!!!!! Our emails were quite frequent in your attempts to not only recommend accomodation that met our requirements (fussy some might say!) but also to arrange car hire for us at a good rate. The Audi A4 convertible certainly added another dimension to our holiday, we really enjoyed top down driving trips. Sara, I really wish to thank you for all the time and effort that you put in to making our stay at Palm Cove such a rewarding and relaxing holiday. I felt during our many emails that I had a really good friend that lived in Cairns taking care of our needs and leaving no stone unturned to meet our requests. I will certainly recommend FNQ Apartments to any friends that intend travelling to Far North Queensland.
Once again ,THANK YOU.
Peter and Ivy
Sanctuary Palm Cove Hi Sara Thanks for the follow-up ... a) your impressions of your holiday and the activities that you participated in. The holiday and especially the accommodation was the best I have ever stayed in whilst travelling in Australia b) the standards and your satisfaction with our services I was really impressed with our quickly who responded to my requests and provided all the details I needed Thanks again for helping with a great holiday.
Both Michael and I had a fabulous relaxing holiday. The weather was fantastic and we visited the following sites: - Cape Tribulation - Mossman Gorge - Port Douglas - reef tour and snorkelling with Calypso (highly recommended) - Atherton tablelands (Mureeba, Kuranda,Barron Falls) - Daintree Discovery Centre (highly recommended) - fabulous dinner at Reef House (Palm Cove). We were extremely happy with the service provided by FNQ apartments. The website provided us with an accurate representation of available accommodation. The service was prompt and very helpful especially assisting up with hire car options, transfers from the airport. We would certainly use your service again.
Cleo and Michael