Just getting back to you about our holiday in Palm Cove. Have no problem with using this info on your website if desired. The apartment was excellent - actually more than we expected - spacious, clean and well positioned. We were able to walk to most places. The staff were welcoming and friendly. However we were in Palm Cove for a 60th birthday party of my brother in law and therefore did not go on any activities. Our experience with FNQ apartments was excellent and in future this would be our first point of call for accommodation in this area and now that we are aware that accommodation can also be arranged on the Gold Coast we would certainly use the service there.
We look forward to dealing with you guys again.
We had a wonderful time in Palm Cove and at the Elysium Apartments. We enjoyed fishing, tours of the rainforest, snorkelling and some great eats. We were very satisfied with FNQ’s services and the accommodations. We hope to return soon!
Our reply to your questions are as follows: (a) We found the Elysium Appartments ideal for our requirements during our stay at Palm Cove. My wife Maureen and I and our friends from Sydney who accompanied us were impressed particularly with the friendly and attentive family management who offered us good advice and booking arrangements to visit the Barrier Reef and the Kuranda Railway and Sky Rail. Both were great day trips and our on time pick up and return by the respective Operators left nothing to be desired. Palm Cove is truly a beautiful area in which to holiday and it is a real shame that the "Stingers" close the beaches at this time of year. As a result we used the Elysium pool and barbeque facilities most days that we were at "home". What we really enjoyed was being able to walk to the excellent selection of good restaurants in the Palm Cove Village - no need for a vehicle at anytime. This was a real highlight of our stay and we thoroughly enjoyed the various choice on menu on offer. b.Your service and advice to us at the time of booking was excellent. We had no real idea of what we wanted or expected of our visit to Far North Queensland - only that we did not wish to stay in Cairns ( another large City ). Your staff were able to satisfy our needs by suggesting Palm Cove. From the time of making our booking to receiving the various documentation and other email messages, all went without a hitch. We were most impressed with the courtesy and knowledge that your staff was able to pass onto us for our consideration. We would have booked our day tours with you, but unfortunately we were not aware of which days would be suitable, as we needed to be on the spot to check on the weather conditions which can be changeable at this time of year. Should we be contemplating another visit to FNQ in the future we will certainly contact your Company in the development stage for advice and bookings. As a matter of interest we do visit the Gold Coast on a regular basis and we will contact GC Appartments for accommodation purposes as suggested.
We had a fabulous trip to the Far North, but unfortunately it just wasn’t long enough, next time it will be for 5-7 days. We enjoyed a day trip to Green Island which was great, the fish and coral unbelievable, we managed to spot a couple of stingray and even a small shark. The Daintree was beautiful very picturesque and the weather great, we called into Port Douglas on the way back to Cairns and couldn’t believe how much it had grown since we were last there 15 years ago. We spent our last day at Palm Cove and surrounding beaches which was a joy. Our accommodation was fanastic, everything we needed was on hand and the service of FNQ was above and beyond and would recommend this to any of our family and friends, a great way of booking on the net and knowing that your get great service, thank you so much for a great 3 days.
Linda & John