Hi Brenda / Vanessa,
Everything was perfect, hence the reason for our second trip and probably our third next year.
You’ve both been wonderful in booking our accommodation tours and answering any queries very promptly.
It really has been a great experience.
Only negative is that we have to wait a whole year before we come up again to Palm Cove.
Thanks for everything. Look forward to being in touch.
We enjoyed our time in Palm Cove and the tour to Kuranda was a highlight. (Definitely recommend gold class for train and diamond for skyrail.)
Booking was easy and team very responsive. Check in/check out was a breeze. Apartment as promised.
Would definitely book through FNQ Apartments again.
Thanks for your email and voucher.
We arrived late to the apartment, but when i got up the next morning it felt like id arrived in paradise. The location of this apartment was amazing. To take 5 steps from the back gate and land in the lagoon was so perfect for us. Having young kids, it was so easy to pop in and out of the apartment as it was so close to the lagoon.
The apartment itself was very luxerious. I have already recommended this place to everyone who has asked about it.
Just some minor things, i dont think the tvs were secured down to the cabinets they were sitting on? Having a curious 19mth old means he likes to touch, poke, push everything in sight. I was concerned they could have fallen on him if he did touch them.
Also the highchair that we paid for was a bit old. The seams on the side almost looked a bit mouldy. If it was free and apart of the apartment, i wouldnt have mentioned anything, but because we had to pay for it, i thought it could have been a bit nicer.
But apart from that we had the best time and was sad to leave. Will definitly stay longer next time.
The booking process was made very easy by the staff too.
Thankyou very much,
Emma and family
The resort was lovely and loved the location of the room, it really was appreciated given that we had children. Thanks. My regret was not knowing about you last yr!
Really appreciated your response rate (very prompt) and general interest in helping us, especially being fussy due to having children. Will definitely use you again – although it was our third trip up to FNQ so we might do something else next yr…but we will be back.
Hi Vanessa, thank you for you follow up email,
I was going to email anyway as I wanted to say thank you - you girls, especially Meg - were amazing.
That apartment was definitely the best apartment we have rented, and we travel quite a lot with our children. I have never come across an apartment so well set up or equipped with every single thing we might need. There were people staying in neighboring apartments complaining about having to go and buy dish washing liquid or other tiny items which holiday apartments often don't include - ours had everything.
All the furniture was stylish but still child friendly - our two toddlers loved the large balcony and watching the ducks on the pool each morning. The outside bath tub meant that of an evening the kids could enjoy a nice long bath while we sat alongside them on the balcony - it was perfect.
With a playground directly over the road - our kids were in heaven.
The particular set up of that two bedroom apartment was also perfect for holidaying with kids because once they were asleep at night we could completely close off that section of the apartment and continue to watch tv or dine on the balcony without disturbing them at all. We used Busy Bee's babysitting service and got to enjoy some of the great restaurants close by. And most importantly - as a mum of a little baby who wakes up at 5am in the mornings - I would like to sincerely thank the owner of the apartment for the great coffee machine and having the pods supplied! Being up at 5am is not too bad when you are sitting on that amazing balcony having a coffee and enjoying that great pool view.
We visited the tropics recently with our 23yr old and 20 old.
Our holiday was just fabulous.
We hired a car and drive ourselves to Palm Cove which is where we were staying.
Each day we had a drive.
The Daintree rainforest walk
Harley's Crocodile Farm
The Kuranda sky rail and train
A day in Port Douglas
A drive to Cairns. There we caught the boat out for a day on the reef.
We loved the tropical weather and our accommodation was perfect.
We found your services fabulous and will certainly be visiting again. We particularly loved the quieter feel of Palm Cove and will definitely stay there again.
We thoroughly enjoyed our stay at Peppers Palm Cove which we booked through you.
We had in mind to do some activities but the resort was so lovely that we were unable to pull ourselves away. The accommodation was excellent with everything that you would need at our fingertips. Not only did we have a superb restaurant at Peppers but also a close walk to a lot of other great restaurants and shops.
We found the service supplied by Jenny superb, with excellent follow up.
My next holiday in FNQ will definitely be booked through your company and would highly recommend FNQ Apartments to anyone else looking for a holiday in that location.
Please feel free to use any of the above comments on your website!
Hi FNQ Team,
It was a pleasure to deal with a fantastic group of individuals that helped make our holiday a delight. The information we received including the welcome was very much appreciated and helped really ease us into a beautiful relaxing 7 days in Palm Cove. We were both very happy with the apartment and the services we received. We will definitely be looking to utilise you in future travels.
Thanks once again for all your help.
Our recently booked holiday with you was fantastic. The resort was beautiful and we want to go again next year. Whilst in north qld we visited Hartley's crocodile park, Kuranda skyrail, paronella park, Millaa Millaa falls, Gallo dairyland, babinda boulders, cape tribulation, Daintree discovery centre, Mossman gorge and port Douglas. The booking process was great and easy and the services we received were great also. I am happy for you to use my comment in your reviews also.
I just wanted to say thank you for all your help in organising our winter getaway to the beautiful Beach Club in Palm Cove. We had the most relaxing time. The apartment was fabulous and the view over the pool was wonderful to wake up to every morning. The kids absolutely loved the pools and pretty much spent the entire time shuffling between them with barely a dry a minute! And my husband refuses to stay anywhere from here on that doesn't have a pool bar ????. Suffice to say we hope to get back there again and again ... As we've found a new favourite holiday destination.
Thanks everyone who helped organise our holiday to Palm Cove. We had a brilliant time. The apartment was perfect. Everything was exactly how we wanted plus more. We did a day trip out to Low Isle (fantastic), Kuranda railway and skyrail (brilliant), Port Douglas, Cape Tribulation day trip (awesome) and we went to Hartley's crocodile farm. Plenty more to do for our next trip up North. Will definitely contact you again for our next holiday. Kindest regards Belinda and David PS I left a comment on Facebook and yes you can use my comments for whatever you need.
Thank you for your follow up email.
We indeed had a lovely time.
Your greeting at the site and personal service was great and very helpful.
Our aim these holidays was to do as little as possible and Palm Cove was the perfect place for it.
We did hire a car from Palm Cove Care hire on your advice and Peter really looked after us.
Thank you for a fine service. You really delivered.
Good morning Brenda,
I am back at work so the response will be short. We really enjoyed the Beach Club and the accommodation, the weather was perfect for us we really enjoyed the experience. Thanks for the great service.
We had a fabulous time time at Peppers in Palm Cove. The property was gorgeous and we went with the intention of doing nothing other than relaxing, which was exactly what we did! Your service was outstanding. It was helpful, friendly and efficient and we would not hesitate in using FNQ apartments for future visits. Thanks again, and you are more than welcome to use our comments.
Richard & Anita Alweyn
We would like to thank you very much for everything with regards to our holiday. The accommodation was fantastic and exactly as it had been described. Our lovely driver Ian met us at the airport and took us to Peppers where Jenny met us on arrival and took us to our apartment. We had a lovely time, mostly just relaxing and swimming. The only special activity that we undertook was visiting the Cairns Zoo, which was just a short bus ride away, and was loved by both of our daughters (and us). From the initial enquiry, through to now, the service from yourselves has been exceptional. I have already recommended you to friends and will be in touch to book our next holiday in far north Queensland.
Thank you again.
Peter and Corinne
Just a quick note to thank you all for your outstanding assistance. We had a wonderful time and enjoyed every minute. The apartment in palm cove was amazing and we wish we could live there forever! Thanks for all your help in booking in the accommodation. I would not hesitate in recommending your services to all our friends and family. I was very impressed with the assistance I received from the first email I sent. As an ex – travel agent myself, I will be telling people to book through your company over any other travel company!! We will be booking again with you!!