Yes, we are back home, to the cold climate! On behalf of myself and my family, I want to thank you for everything you have done for us in arranging our accommodation, and helping with details of shops etc. It was everything we could have wanted. The apartment was well equipped, down to the small details. Our main dilemma was not hiring a car from the beginning, not realising we were further than a gentle stroll from a main shopping centre, and from Cairns. On the first day, we walked to Clifton Beach, but managed to catch a bus back. Our fault for lack of planning, but we had a good look around! We went to Palm Cove for a family wedding, and the rest was just a bonus. The wedding and setting was beautiful, set in the grounds of the Novotel. Our surroundings were unbelievable, it was our first trip to Queensland, and we would love to come back. We had a trip to Karunda on the Skyrail and Train, which we enjoyed immensely. Another day we hired scooters, and went to Barron Gorge, Lake Placid and Crystal Cascades. We drove to Cairns, and looked around, finishing with a visit to the Casino. It is a wonderful part of Australia. We really appreciated your help in booking our accommodation and finding places for us. Once again, thank you.
As mentioned, we lived in Cairns (Holloways Beach) for 22 years. So our trip was not a holiday as such. We had a wedding to attend so there was lots of family and friends to catch up with. We didn’t participate in any activities or go on any trips. That being said, we were very impressed with our unit. We were delightfully surprised to find coffee, tea, sugar, salt, washing liquid and even additional toilet rolls in the unit. It was lovely to see an owner thinking about those little extras which can add to the cost of any holiday – especially when you normally have to throw out the leftovers because you can’t fit them in the suitcase to go back home. If there was one failing it was that we had to buy a tea towel as we couldn’t find one (my husband doesn’t like using dishwashers). Actually the sliding door near the TV would only open on one side (ie the left door when standing inside would not open). I will have no hesitation in recommending FNQ Apartments to friends and family.
Thanks for your help in finding this unit.
Gayle & Neil
Thank you so much for your assistance with our recent holiday to Cairns. The Novotel apartment that you organised for us was fantastic. It was the best holiday that we have had. Apartment 309 is perfect in size and the furnishings and appointments were great. The kids loved that we were literally 15 metres from the huge pool, out the back door. Haylee and I loved that we were 5 minutes away from the esplanade at Palm Cove. The only thing that suffered was my wallet, as there are so many restaurants to eat at and attractions to go to. We stayed for 8 days in apartment 309 and wished it was 80. With so many things to do in and around Cairns, it was a shame that we couldn't spend more time in the apartment just lazing about. We did so many awesome things like the Skyrail to Kuranda, shopping in Cairns central, visited Green island(which is the most beautiful place on earth) and went up to Port Douglas. I loved the fact that nothing was too much trouble for you to organise. A very small hiccup with the kids beds not being supplied with bed sheets on the first night resulted in house keeping being at the apartment within half an hour of us calling you, with fresh sheets for all beds and an offer to re-clean the apartment if we desired. The gift of wine for the misunderstanding was greatly appreciated. But sadly, all holidays must come to an end. We were all a little sad to be leaving even to the point of the kids not wanting to get on the plane to come home. I would recommend FNQ apartments to anyone wishing to have a stress free holiday in Palm Cove. We didn't have to worry about anything at all. Even your correspondence leading up to our holiday was exceptional. We are already saving for next year and can't wait to stay at the Cowrie apartments again. Please feel free to give my email to anyone wishing to get a first hand account of the fantastic service we received from you. We will be speaking to you soon to book the next trip.
Thank you sincerely,
Jonathan, Haylee, Nayte & Lylah
We loved the Red Cowrie 309 Apartment, and next time we go to Palm Cove, we want to stay in that apartment!! (Is this apartment available all year round? Yes, we are already planning for next year!) The only issue we had with the apartment was that the clothes airer was broken, and so very hard to dry clothes, but this was no major issue. We really appreciated all the little bits and pieces included in this apartment from plastic plates to a couple of prams, the bbq, some books and detailed information about the area. It really was a home away from home. We visited friends at the Sea Temple whilst in Palm Cove, and can honestly say we thought 309 was a nicer apartment than their penthouse! We travelled to Green Island, which we loved!! It is great knowing all our transfers etc are organised before leaving home. We used the Please Shop for Me Service offered by John and Yvonne Hocking, which is superb as we did not hire a car. It was great to get to the apartment, and know there was a beer in the fridge (my husband could not have been happier!!) As for FNQ Apartments - you and Brenda have been fantastic at every point, you really helped to make the whole process easy. I definitely feel that we got great service and value for money! What more can we say - weather was great, people are lovely in Palm Cove, great restaurants, great beach.....what more could we want (maybe just longer holidays!!!!)
Our holiday it was great .The accommodation was spacious & very comfortable with great views the only negative were the tv’s thay need an upgrade. We went to hartleys croc adventures ,sky—rail &out to the reef with ocean spirrit .The kids loved each one &want to go back next year samantha our oldest daughter loved DFO outletts. Would recomend our holliday to anyone U & your fellow work mates were invaluable in assisting us on our holliday thank U all very much.
My parents will fly back to China tomorrow. They said they are very happy with all the activities they attend. Especially the Tropical horizon day tour, it's very exciting yet relaxing, time has been well planned and staff were very friendly. Re the accommodation, it's quite good as well, convienent location, beautiful surrounding, and comfortable living space. In a word, we are very satified with your service. If we ever come back, we'll definitely choose your guys again.
Rachel and Ben
Hi Megan ,
We had a fabulous time in Palm Cove in such lovely accommodation ,Thank you. Is it too early to book for next year around the same time ? Please let me know as I don’t want to miss out ! Also just wanted to pass on that this apartment does provide pool towels so guests do not have to bring their own as you had suggested .