I just wanted to touch base with you after our stay in Port Douglas/Cairns and to let you know What a great holiday we had. You booked the Beach Terraces for me and my parents and it was a lovely spot. After a bad start with delayed flights With Tiger ( I’ll never use them again) it was such a pleasure to arrive at this lovely little “Gem by the Sea”.George and Treveen had left a key for us and we had a ground floor apartment which was great as I knew my parents would struggle With stairs. It was very spacious and clean and I feel they may have given us an upgrade as I had my own bathroom. When the original apartment I had chosen was only suppose to have one. The pool area was neat and clean and just outside our door which was a bonus.We did use the other pool at the front With the spa and my only critism there was it was a little difficult to get in and out and the spa was hard to access as You had to climb over rocks but we still used it and enjoyed it. George and Treveen were very welcoming and booked all our tours for us. We had a wonderful day out on the reef. I even Managed to get my 76 year old parents into snorkel and flippers for a swim with the fish. we had another wonderful day on the Kuranda railway/Sky rail and the five nights came to an end all to quickly. We spent our last two nights in Cairns at the Rydges. The apartment was massive and again clean and well maintained.We found being in the city a little difficult after the beauty of Port Douglas but made the most of it.We visited the Zoo but I found that very expensive and a half day would be ample time to spend there. On our last day we did the half day city tour and I have to say How impressive that was.It took in all the major attractions of the city,the beautiful botanical gardens,the opal mine and Palm Cove Jetty. It also included afternoon tea and the gentleman who ran it was so pleasant and imformative. It was a great end to our holiday. I just want to say thank you again as we all had a wonderful holiday. Also thank you to Brenda who put my mind at rest re our transfers with the flights being delayed. I;ll be visiting Port Douglas again next year as we have a family wedding in St Marys’ Church. Now I know why you say “We live here and we love it”
Good morning Sara,
We thoroughly enjoyed our week at Port Douglas/ Weather was good. We booked our tours through Beach Terraces and that was easy (Treveen was helpful) The accommodation was excellent and we loved the pool and barbecue area. It was an easy walk to Macrossan Street ,Marina an beach. Daintree Forest and Cape Trib. beautiful and Skyrail was a blast. Services were excellent and restaurants great. I would say we will be back in the near future.
Sorry I did not get to meet you but was a week of what I & the other girls neded. Having been tied up in business since our return I have not had time for much else but was going to e-mail you soon as that was over. We were more than happy with Beach Terraces,the people were great & very helpfull,the apartment was just as we wanted with a great balcony that we spent all our time on when we were there. It was the perfect position a minute to the beach & so close to everything else in town we could not have asked for more.It was differcult to choose on line not having been there for a number of years but with your help we made the right decision & would have no trouble in recomending Beach Terraces & FNQ Apartments for anyone to have a total relax holiday package.
Thanks again for all your help.
Many thanks for booking the apartment, which we found excellent, the accommodation and pool were superb and its location was perfect for the beach and town. The trips were also excellent and pick up were prompt every time. We're in Perth with friends and unfortunately going back to the UK on Saturday, we look forward to returning some time and will recommend yourselves to friends who are planning to visit.
Everything was great –family had a good time, but as usual too short. This is the second time I have used FNQ and will continue doing so ,prompt and personalized service which is great-I changed my dates a few times but you guys handled this without out a problem and in a very courteous manner-unlike some other companies I have used in the past . Keep up the good work and once again THANK YOU.
Warren & Lin
We had a fabulous time in Port Douglas with no complaints about our apartment. It was clean, spacious and had all the amenities we needed. Our children had great fun in the "noisy" pool. A minor point was that the water in the shower ran cool quite quickly. Maybe though this is a water saving device to discourage you from staying in the shower too long. The lady on reception gave us good advise about activities we wanted to do and which trips were most suited to families. All the excursions we took were greatly enjoyed. Our time in Port Douglas was over too quickly and we would liked to have stayed longer but our schedule did not allow this.