Listed below are some of the comments we have received from past customers.
Home again after a fantastic holiday in Palm Cove & Port Douglas.
While in Palm Cove our family did the Calypso tour of the Great Barrier Reef. They thought the reef was amazing even though the sea conditions were a bit rough on the day of their tour.Our favourite meal out was at Vivo. We spent the rest of the time enjoying the resort at beach club & going for walks.
The Serenity Penthouse at Beach Club was amazing. It was ideal for our group. We enjoyed using our private spa & BBQ area.
We found Mandalay apartments in Port Douglas good but our apartment no 37 was quite nosy . The apartment at Port Douglas was older and needing a refurb,we would not want to stay in this apartment again. The staff were very friendly & helpful. From Port Douglas we did the Skyrail to Karunda & also visited Hartleys Crocodile Farm we really enjoyed this day.
Our favourite restaurant was Watergate we also had a fun night at the Mexican restaurant.
Thank you for all your help with organising this family holiday.
Thank you for our lovely stay at the beach club. It was our first time to Palm cove and we would return and stay there again.
We rate our stay as a great experience, the price we paid was very reasonable (two free nights) The facilities was lovely, very tropical and we was impressed with the lagoon style Pool. A favourite spot was the serenity pool, this area was especially quiet, cool (for us Tasmania’s) and we loved the sounds of waterfalls.
Thankyou for making everything really easy, from the first booking enquirery to the after hours check in, we would certainly use FNQ Apartment again.
Melissa and Chris
FNQ Apartments organised my family holiday at the Pullman at Palm Cove Cairns.
I have been so impressed by Brenda and Vanessa’s ‘nothing too much trouble attitude’. They have been delightful in every way and organised our stay to a tee.
I particularly enjoyed the way they endeavoured to ‘put the cherry on top’ of everything they did.
We have had the most amazing holiday staying at the beautiful Pullman, the facilities were fantastic in the most beautiful setting Palm Cove. We certainly will be back.
Sorry for the delayed response. Trying to come to the realisation that we are no longer on holidays!
We thoroughly enjoyed the Drift Condo. Very luxurious, great location and picturesque views. Best place we have stayed so far! The pool was refreshing and clean, unlike some other resorts we have previously stayed at.
Thanks again, and keep sending the special offers. Looking forward to having you organise our next holiday :)
Hi Brenda –
Thanks for your assistance with our booking. We were very impressed and satisfied with the accommodation at Drift Apartments.
The accommodation was spacious, well-appointed and in an excellent and central location.
The facilities at Drift, including the large swimming pool and secure parking were excellent.
On this occasion we visited Port Douglas, Mossman Gorge and Hartley’s Crocodile Sanctuary and we thoroughly enjoyed each.
The only negative was not having a dedicated Wi-Fi service for the apartment we were staying in.
I would recommend the apartment to other visitors and we will definitely be returning to Palm Cove!
We had a wonderful holiday - very relaxing and enjoyable. Our accommodation at Sea Temple was really good - we had a lovely 2 bedroom 2 bathroom apartment with a great balcony overlooking the lagoon pool. Our friends also enjoyed their apartment but would have loved a balcony like ours as they overlooked the trees etc.
The weather was overcast for the first few days - lots of heavy rain o'nite but even though the sun didn't shine it was still very warm and we loved walking along the beach and swimming in the pool and the beach. Once the sun was out we spent all day around the pool with the shade of the umbrellas and we also took advantage of the cafe and wine bar around the lagoon pool which was handy for lunch and a late afternoon wine!!!!
We went out for dinner every night (that's a holiday) and the apartment was within easy walking distance of the village and the beach.
When we arrived and unpacked we got the local bus to Clifton Beach shopping centre and got some groceries so we found that really handy also.
As usual, Exemplar transfers were terrific - always on time and very efficient. We had a mid-week linen service which was very nice to have clean sheets and towels etc.
Lastly but most importantly I want to thank you for all your help and advice in assisting me to plan this holiday for the 6 of us - we thoroughly enjoyed ourselves and its was made even better by the fact that everything was organised when we arrived. We will certainly be back to Palm Cove again as we love holidaying there and I really appreciate the $100.00 voucher - I will be in touch next time we plan a break in Palm Cove. Kind regards, Chris
Dear Vanessa & Brenda,
Our holiday was AMAZING!!!
The accommodation was simply beautiful! The apartment was extremely spacious and everything we needed was there. But the balcony. . . . oh my goodness!! Simply sitting outside, watching the waves hit the beach and hearing the roar of the ocean first thing in the morning was so relaxing/enlightening/serene.
It was more than I ever expected.
In terms of the activities we participated in, we completed a half day estuary fishing experience, which was somewhat ho-hum. But my partner had used the same company some 10 years ago (!) and had a ball, so he gave them another shot.
Apart from that, as we had hired a car, we drove to Mossman Gorge (stunning!), had a late lunch in Port Douglas and then spent a day travelling to the Atherton Tablelands, chasing waterfalls. We also drove into Cairns a few times, sometimes for dinner, other times for shopping.
We rose early to watch the sunrise over the ocean, only metres away from our apartment, which was incredibly beautiful.
In addition to escaping the never-ending Melbourne winter, we sought a relaxing and warm escape to simply relax and unwind, after announcing to our family and friends that were over 3 months pregnant! So the holiday was absolutely perfect.
Palm Cove was the best choice - Cairns has no beach (which we were aware of) and Port Douglas was too 'busy.' Palm Cove was the perfect pace for us on this holiday. I don't know how many times we walked up and down the esplanade, admiring the beauty of the area.
We will definitely be back! If my partner had his way, it would be for good! ????
So thank you so much for your recommendations and assistance. My only complaint is that we should have stayed longer. . . . . .
The apartment that you arranged for us at the Alamanda, Palm Cove was excellent for two couples and the outlook over the sea front was great. The added bonus for us was that we looked down on the chapel and were entertained by 8 weddings during our 10 days.
We were there during the beginning of August and were treated to 10 days of fine weather with 27-28 degrees.
Palm Cove is an ideal location for a relaxing break. The village is really well planned affording views from low rise apartments across the road to the beach. There are plenty of walks and a good bus service to Cairns. The cafes and services are good.
Our aim was to spend a relaxing time in the sun as respite from the cold NZ winter but we did hire a car to drive to Cape Tribulation and up into the Tablelands. We have been to Palm Cove a number of times so have experienced many of the top 10 destinations.
I was very happy with your service - always responsive and prompt. I am happy for you to use my feedback on your website but sorry I don't do Facebook
We were impressed by the professionalism and quick responses to any query we emailed with. FNQ made suggestions to our itinerary and we were able to stay 3 nights at Palm Cove and 3 nights in Cairns which FNQ arranged.
This allowed us the time and flexibility to stay 1 night in Cape Tribulation (which we arranged ourselves).
FNQ also arranged our Barrier Reef trip which was amazing. We enjoyed the accommodation in Palm Cove the most and would definitely return there, the Cairns apartments were more basic but still functional and provided a good base to explore the area.
We felt FNQ listened to our requirements and Suggested viable options based on our budget, interests and availability. The personal touch and connection from staff made all the difference and we felt looked after and confident to entrust our holiday plans to Brenda and Vanessa.
We loved our short holiday at Palm Cove - our fourth stay at Pepper's Beach Club and we'll be back again!
Palm Cove has everything for a relaxing holiday with fine dining, coffee shops and resort retail outlets. Pepper's is central to everything, especially the beach area patrolled by life savers. We swam, ran, walked and strolled around Palm Cove.
Everything went really smoothly with our reservation and I highly recommend FNQ Apartments for holiday bookings! Can't wait til our next holiday at Palm Cove! We noticed a lot more families with young children this time and the beach and resort really does cater to their needs very well.
Happy for you to use these comments publicly.