Listed below are some of the comments we have received from past customers.
Hi Brenda / Vanessa,
Everything was perfect, hence the reason for our second trip and probably our third next year.
You’ve both been wonderful in booking our accommodation tours and answering any queries very promptly.
It really has been a great experience.
Only negative is that we have to wait a whole year before we come up again to Palm Cove.
Thanks for everything. Look forward to being in touch.
We had a wonderful holiday - very relaxing and enjoyable. Our accommodation at Sea Temple was really good - we had a lovely 2 bedroom 2 bathroom apartment with a great balcony overlooking the lagoon pool. Our friends also enjoyed their apartment but would have loved a balcony like ours as they overlooked the trees etc.
The weather was overcast for the first few days - lots of heavy rain o'nite but even though the sun didn't shine it was still very warm and we loved walking along the beach and swimming in the pool and the beach. Once the sun was out we spent all day around the pool with the shade of the umbrellas and we also took advantage of the cafe and wine bar around the lagoon pool which was handy for lunch and a late afternoon wine!!!!
We went out for dinner every night (that's a holiday) and the apartment was within easy walking distance of the village and the beach.
When we arrived and unpacked we got the local bus to Clifton Beach shopping centre and got some groceries so we found that really handy also.
As usual, Exemplar transfers were terrific - always on time and very efficient. We had a mid-week linen service which was very nice to have clean sheets and towels etc.
Lastly but most importantly I want to thank you for all your help and advice in assisting me to plan this holiday for the 6 of us - we thoroughly enjoyed ourselves and its was made even better by the fact that everything was organised when we arrived. We will certainly be back to Palm Cove again as we love holidaying there and I really appreciate the $100.00 voucher - I will be in touch next time we plan a break in Palm Cove. Kind regards, Chris
Dear Vanessa & Brenda,
Our holiday was AMAZING!!!
The accommodation was simply beautiful! The apartment was extremely spacious and everything we needed was there. But the balcony. . . . oh my goodness!! Simply sitting outside, watching the waves hit the beach and hearing the roar of the ocean first thing in the morning was so relaxing/enlightening/serene.
It was more than I ever expected.
In terms of the activities we participated in, we completed a half day estuary fishing experience, which was somewhat ho-hum. But my partner had used the same company some 10 years ago (!) and had a ball, so he gave them another shot.
Apart from that, as we had hired a car, we drove to Mossman Gorge (stunning!), had a late lunch in Port Douglas and then spent a day travelling to the Atherton Tablelands, chasing waterfalls. We also drove into Cairns a few times, sometimes for dinner, other times for shopping.
We rose early to watch the sunrise over the ocean, only metres away from our apartment, which was incredibly beautiful.
In addition to escaping the never-ending Melbourne winter, we sought a relaxing and warm escape to simply relax and unwind, after announcing to our family and friends that were over 3 months pregnant! So the holiday was absolutely perfect.
Palm Cove was the best choice - Cairns has no beach (which we were aware of) and Port Douglas was too 'busy.' Palm Cove was the perfect pace for us on this holiday. I don't know how many times we walked up and down the esplanade, admiring the beauty of the area.
We will definitely be back! If my partner had his way, it would be for good! ????
So thank you so much for your recommendations and assistance. My only complaint is that we should have stayed longer. . . . . .
The apartment that you arranged for us at the Alamanda, Palm Cove was excellent for two couples and the outlook over the sea front was great. The added bonus for us was that we looked down on the chapel and were entertained by 8 weddings during our 10 days.
We were there during the beginning of August and were treated to 10 days of fine weather with 27-28 degrees.
Palm Cove is an ideal location for a relaxing break. The village is really well planned affording views from low rise apartments across the road to the beach. There are plenty of walks and a good bus service to Cairns. The cafes and services are good.
Our aim was to spend a relaxing time in the sun as respite from the cold NZ winter but we did hire a car to drive to Cape Tribulation and up into the Tablelands. We have been to Palm Cove a number of times so have experienced many of the top 10 destinations.
I was very happy with your service - always responsive and prompt. I am happy for you to use my feedback on your website but sorry I don't do Facebook
We were impressed by the professionalism and quick responses to any query we emailed with. FNQ made suggestions to our itinerary and we were able to stay 3 nights at Palm Cove and 3 nights in Cairns which FNQ arranged.
This allowed us the time and flexibility to stay 1 night in Cape Tribulation (which we arranged ourselves).
FNQ also arranged our Barrier Reef trip which was amazing. We enjoyed the accommodation in Palm Cove the most and would definitely return there, the Cairns apartments were more basic but still functional and provided a good base to explore the area.
We felt FNQ listened to our requirements and Suggested viable options based on our budget, interests and availability. The personal touch and connection from staff made all the difference and we felt looked after and confident to entrust our holiday plans to Brenda and Vanessa.
We enjoyed our time in Palm Cove and the tour to Kuranda was a highlight. (Definitely recommend gold class for train and diamond for skyrail.)
Booking was easy and team very responsive. Check in/check out was a breeze. Apartment as promised.
Would definitely book through FNQ Apartments again.
We had a fantastic time in Palm Cove as always.
This is the second time we have booked through FNQ Apartments and have found the service to be exceptional: fast response times on queries, good quality and value for money apartments and it just makes the process of arranging a holiday so easy and stress free.
We will certainly return to FNQ and use your team again when booking.
We loved our short holiday at Palm Cove - our fourth stay at Pepper's Beach Club and we'll be back again!
Palm Cove has everything for a relaxing holiday with fine dining, coffee shops and resort retail outlets. Pepper's is central to everything, especially the beach area patrolled by life savers. We swam, ran, walked and strolled around Palm Cove.
Everything went really smoothly with our reservation and I highly recommend FNQ Apartments for holiday bookings! Can't wait til our next holiday at Palm Cove! We noticed a lot more families with young children this time and the beach and resort really does cater to their needs very well.
Happy for you to use these comments publicly.
I just wanted to thank you again for our amazing holiday at the Island View Apartment in Palm Cove. It was very clean, well equipped, secure and the pool was well maintained. Which we made very good use of I might add and while there met some of the other lovely residents and this years winners of the competition.
We loved the Passions of Paradise Reef Tour and found the crew just fantastic. Nothing was too much trouble and they did all they could to make it a pleasurable experience for everyone. Even sitting down for a chat. I have given them raving reviews on Trip Adviser.
The staff of The Boutique Collection where also very friendly and helpful, from the bus driver that picked us up for the Reef Tour, Kimberly I think was the lady that showed us around on our arrival and the nice chap in the office as well.
Since our win I think you will find many of our friends have liked your page on Facebook and have been checking out your site. I have put up lots of photos and told all of our amazing and unforgettable experience.
We have many lovely memories and hope to return with the family at some stage to let them share the experience.