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Testimonials

Listed below are some of the comments we have received from past customers.

Hi there,

Thanks for your email. We had a great time away - as we had two kids under 3 we didn’t do as much, however we went to Port Douglas for shopping and cafes, Port Douglas Markets which were nice!, we drove into Cairns and went and had lunch at the Marina and had a look at the shopping, and we went to the Kuranda Markets.

The apartment was great - service through FNQ was perfect, since the initial enquiry, to check out :) I will be recommending to family and friends. and when we return will go through FNQ again! We loved the apartment and the pool access was perfect for us as made it so easy with the kids.

Happy for you to use my feedback :)

Thanks again

Kim

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Thanks to FNQ Apartments for a wonderful holiday at Sea Temple Port Douglas!

All areas of communication in planning, booking, travelling & refining arrangements were seamless. Staff were always available & helpful.

The apartment was superb.... great rate & an enormous, beautiful bath!!! Just delightful.

Sea Temple pools & services were superb.

For convenience we ate & drank frequently at the hotel restaurant & bar.

We also ate at our all time favourite Port restaurant Salsa..... superb!

April was s great time of year to relax in Port Douglas

Kind regards,

Louise Hand

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Hi Vanessa,

Thankyou for your email and yes we are all home in much cooler Melbourne. We would like to thank you for being so helpful and  so accommodating during the booking process. ‘Tugela’ was lovely and worked well for all the family.

We try to have family time away each year and will definitely keep you in mind when it’s time to book next years holiday.

Thanks again, kind regards, Anne

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HI Brenda and Vanessa.

We had a wonderful holiday  in such a beautiful part of Australia. Both apartments (Beaches at Port Douglas and Beach Club at Palm Cove) were excellent. In Port Douglas we loved the position of the apartment (close to Macrossan Street and the beach) and how it opened out to the pool deck. In Palm Cove we loved the spaciousness of the apartment and how well stocked it was with towels, linen, kitchen stuff and DVDs. Everything went smoothly with checkin. I did let Ian at Seascapes know that the air conditioner in the living room seemed to need new batteries (we just used the remote from another room instead so it wasn’t a problem) and we couldn’t find the remote for the DVD player. At Palm Cove one kitchen draw had a loose face and I reported that to Alan immediately. 

In the lead up to our holiday I found it a pleasure speaking with you both. Your friendliness and professionalism were much appreciated. I hope we get to book something with you again. I’m keen to know about Hamilton Island. 

Thank you for helping us have a great holiday. I’ve already remcommeded your services to friends.

warm regards

Sophie 

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Hi there, 

Thanks for the follow up. We had a fantastic time in Portdouglas and we're lucky to have perfect weather everyday. The Cayman villas were perfect and our 2 bedroom villa was spacious, clean and nicely decorated. The location was perfect and everything was within walking distance. 

We would definitely book there again and the service onsite was great as well. 

While we were there we hired bikes, fished,hired a pontoon boat, went to the markets and dined out every night. 

A perfect break,

Thanks for your recommendation, 

Regards 

Suzanne 

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Thankyou Brenda for all the hard work finding accommodation for myself and my family whilst visiting in Port Douglas. Your help was crucial in this all planning that needed to be done you did the hard work for us.

Thankyou for your great customer service.

Regards

Chris

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Hi Brenda :)
Sorry I havent replied sooner were still enjoying time with family in Townsville before heading home on Saturday. We thoroughly enjoyed our stay at the Sea Temple. The staff there are friendly the pool bar was great it was good to have floatation mats in the pool to lounge on. We enjoyed a day at Hartleys croc Farm where my children loved getting up close to the crocs and having a cuddle with this sweet koala, and a nice meal in town. 
Thankyou for helping us have a great family holiday :)
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Thanks so much to the Team at FNQ Apartments for handling our booking.
Brenda, Meg and Vanessa were all extremely lovely to deal with and made the booking process a breeze. Also thank you for answering all questions relating to our stay prior to arrival. We dealt direct with Boutique collections about any issues we had with the accommodation once we arrived
We look forward to returning to Tropical FNQ and we would not hesitate to book through FNQ Apartments again!
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Hi Meg,

I was very happy with the apartment, I have been before and those rooms tick all the boxes for us.  I was very happy with the service you provided us, all was great. 

Kind regards

Lyn

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Hi Brenda,
Just thought I d pass on our appreciation for your finding our accomodation at Sea Temple so quickly (and on a Saturday evening)!!
We are having the best time and absolutely love our villa. I think it's the best one in the complex with the view down the length of the pool and the privacy.
So comfortable and spacious.
Love it
Many thanks and we'll see you next time
Cathie
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